Oct 13, 2015 - 12:30 PM
The questions are automatically closed based on if they have a best answer selected, and/or have at least one answer posted, and is at least 3 weeks old.
You can also edit the status when viewing a question in your administration area, under your "Settings" next to your question title and details.
If you have any other questions just let us know, that's what we're here for. You can ask a new question by using the following link: http://help.answerbase.com/Question/Ask