Answerbase HelpAnswers
Apr 16, 2021 - 07:01 AM
This is typically caused because you haven't identified your site in the ecommerce site which is necessary for automatically creating/identifying your products. You'll need to ensure that your settings under "System Settings > Ecommerce Module" have the website set to the website you're displaying the widget on....which let's us know that the request to create/update the product association with the question is coming from a valid source.
You can see the setting here:
Ensure that you have that setup and retry. If you try that and are still having an issue, please submit a support ticket with details in the form of your specific account and we'll dig in a bit and ensure you're 100% here.
You can see the setting here:
Ensure that you have that setup and retry. If you try that and are still having an issue, please submit a support ticket with details in the form of your specific account and we'll dig in a bit and ensure you're 100% here.
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