Answerbase Help
The users would like to be able to exchange personal messages. How is this possible? View answer
Public Q&A System > Other, System Administration > User Management
Can users just look up answers and ask questions without having to login/register? View answer
Public Q&A System > Registration and Login
Is it possible to turn off the "Answer" feature? We only want questions answered in-house or by assignment. View answer
Public Q&A System > Answering Questions, System Administration > Customization
If I add one of our staff as an Admin, do they need another role for them to participate in answering questions? View answer
Public Q&A System > Answering Questions, System Administration > User Management
Can I manually adjust the points of users on my Q&A site? View answer
Public Q&A System > Point System and Structure
If I insert HTML tags into an answer to add a bullet list or similar editing, will they display on the public site? View answer
Public Q&A System > Answering Questions
Is there an API that does login verification on an existing user that asks a new question? View answer
Public Q&A System > Registration and Login, System Administration > Integrating Your Site
How can I give a user login access; they are receiving an error stating they do not have the correct permissions? View answer
Public Q&A System > Registration and Login, System Administration > User Management
Does Answerbase currently support the German language? View answer
Sales Support, Public Q&A System > Other
How can I prevent users from being able to comment on questions that have been asked? View answer
Public Q&A System > Asking Questions, System Administration > Customization
As a moderator, can I assign questions or send questions to specific staff members so they can answer them? View answer
Public Q&A System > Answering Questions, System Administration > Category Management, System Administration > Moderation
Can Answerbase search the existing database of questions for relevant matches before the user submits the question View answer
Public Q&A System > Asking Questions
For search engine optimization, does every question asked equal a new page to be indexed? View answer
Public Q&A System > Asking Questions, Sales Support
Are Single Sign-On (SSO) capabilities available on all Answerbase plans? View answer
Sales Support, Public Q&A System > Registration and Login
Can Answerbase inform other users when a question is asked about their area of knowledge or expertise? View answer
Public Q&A System > Answering Questions, Sales Support, System Administration > Category Management
If I search words that I know are in the questions that I just uploaded, why are they not being found? View answer
Public Q&A System > Keyword Searches, System Administration > Content Management
How do I remove or disable the blurry words on the login page? View answer
How do I allow users to ask a question without having to go through a login process? View answer
Public Q&A System > Answering Questions, Public Q&A System > Registration and Login
If questions and answers are unique to users, how do I keep them from displaying publicly? View answer
Public Q&A System > Answering Questions, Public Q&A System > Asking Questions
Can users ask any random question that they would like? View answer