Answerbase Help
Can I tie into our existing product review program so users don't have to create another account for Q&A? View answer
Sales Support, System Administration > Integrating Your Site
If I decided to go with Answerbase, what is an estimate on how long it would take to have my site up and running? View answer
Sales Support
I want my Q&A content to sit on my product pages instead of solely on Answerbase servers, is this possible? View answer
System Administration > Integrating Your Site, Sales Support
Can I use a credit card to pay for my Answerbase subscription? View answer
Billing and Payments, Sales Support
Which search technology does Answerbase use in the core? Solr? Lucene? View answer
I’m planning to use Angular JS in the fronted. Are there any showcases of Answerbase customers that did this too? View answer
What is provided in the enterprise plan? View answer
Can I place Javascript on our Answerbase website? I want to include LivePerson chat. View answer
Sales Support, System Administration > Customization
What is the uptime/reliability for your hosted solution? View answer
Is there a maximum number of users we can have? View answer
Sales Support, System Administration > User Management
We want students to ask questions without registering, we moderate, and then we answer them. Can Answerbase do this View answer
Sales Support, Public Q&A System > Registration and Login
Can your enterprise solution operate in a closed system with absolutely no Internet access? View answer
Sales Support, Public Q&A System > Other
Can we move data from the trial site to the new site when we begin service, or do we have to redo all customization View answer
We would like two areas, Field Services and Support Team. Is there a way to logically separate the questions asked View answer
Sales Support, System Administration > Content Management
Can we get Answerbase to run in a locked student area of our site program? View answer
I'm an online retailer, how can Answerbase help improve my conversion rates? View answer
Do your widgets work with responsive web design so that they are mobile/tablet friendly? View answer
Does my Q&A site have to reside on a subdomain or can it reside in a folder/subdirectory? View answer
Can I install widgets on multiple pages? View answer
We would like SSO capability. We use Active Directory- how can this provide the authentication to your product? View answer
Sales Support, System Administration > Integrating Your Site, Public Q&A System > Registration and Login