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Can I use my own domain name and brand the Q&A site as my own? View answer

System Administration > Customization, System Administration > Integrating Your Site

I setup my own domain for Q&A with my domain provider, now what? View answer

System Administration > Customization

For Microsoft Dynamics CRM, which API will allow me to export Q&A thread history to upload to a 3rd party database View answer

System Administration > Customization, System Administration > Integrating Your Site

Is Answerbase supported in the Arabic language? If so, can you direct me to the resources to achieve it? View answer

System Administration > Customization, Other

Is there a way for the widget to not show the Question Details and tagging screens? View answer

System Administration > Customization, System Administration > Integrating Your Site

Answerbase Knowledge Base Customization Tools in the Administration Dashboard (video)

This video gives you an overview of some of the customization tools available for you from the self-service interface in the administration dashboard on Answerbase. Additional tools and flexibility is avaialble for Enterprise Plan customers, so if you have any additional needs in customization Contact Us about Enterprise Plan options and we'll make sure you're taken care of. See video on the administration tools belo Read more

How do I remove the help page links from my public knowledge base? View answer

System Administration > Customization

Can I add links at the footer or customize the terms page to add some new lines for it? View answer

System Administration > Customization

Do you have any alternative themes? View answer

System Administration > Customization

How do I attach Answerbase to my website? View answer

System Administration > Integrating Your Site, System Administration > Customization

When customizing a website header, is it possible to change the font size of the title display? View answer

System Administration > Customization

If I want to change the text in the title of my website, where do I need to go in order to do that? View answer

System Administration > Customization

Can the text in the "new user" email notification be changed? View answer

System Administration > Customization

Can the text in the emails that the system sends be changed to be more personal to our website? View answer

System Administration > Customization

Do I need to set up a unique email account to support the email communication with users? View answer

System Administration > Customization

My "Homepage About Text" is too long for one line so it wraps to the next line. How do I stop it from wrapping? View answer

System Administration > Customization

If I customize my website using Javascript / CSS, will Answerbase system updates make these function incorrectly? View answer

System Administration > Customization, System Administration > Integrating Your Site

Can I make "Recently Asked" questions display as default on the homepage instead of "Most Popular"? View answer

System Administration > Content Management, System Administration > Customization

Can I change how many questions are displayed by default on my homepage? View answer

System Administration > Customization, System Administration > Content Management

Can the panel at the bottom right of the Q&A page with links to Social Media be removed? View answer

System Administration > Customization, System Administration > Third Party Login

Can I advertise on my Answerbase pages? View answer

System Administration > Customization

How can I prevent users from being able to comment on questions that have been asked? View answer

Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Customization

Can I set up my Q&A site so that every question has to be moderated before it is posted? View answer

System Administration > Moderation, System Administration > Customization, Other

Can I change the buttons on my site to say something other than "Questions" and "Answers"? View answer

System Administration > Customization

My Google DFP adds require a snippet of code to be added within the <head> tag, where can I enter this? View answer

System Administration > Customization

Is it possible to turn off the "Answer" feature? We only want questions answered in-house or by assignment. View answer

Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization

How do I remove the image portion of the user profile. I want them to have a username but no picture. View answer

System Administration > Customization

If I set my questions on the start page to "Most Popular," how is that calculated? Can I influence what this means? View answer

System Administration > Customization, System Administration > Content Management

Can we customize the data fields required during user registration to include info such as phone number, etc.? View answer

Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Customization

Where do I make a change to [SITENAME]? View answer

System Administration > Customization

How do I customize the border color on the full featured widget? View answer

System Administration > Customization

It is possible to have two tiers of categories? e.g. categories > sub-categories View answer

System Administration > Category Management, System Administration > Customization

How can I remove the "Help" and "Share" tools from my site? View answer

System Administration > Customization

Can I share to just Facebook or just Twitter, or do I have to share to all? View answer

System Administration > Customization

I marked a group of pages as "no-index" in the robots.txt file, how to I keep <meta>tags from overriding this? View answer

System Administration > Customization, System Administration > Other

Can I place Javascript on our Answerbase website? I want to include LivePerson chat. View answer

System Administration > Customization, Other

Our web designer is going to make some design changes, is there a CSS guide or examples to make it easier? View answer

System Administration > Customization

I entered my Google Analytics code in the admin section, now it appears at the bottom of my site. What's wrong? View answer

System Administration > Customization, System Administration > Other

We want one user to get an email every time a question is asked; they are missing some emails. What did we do wrong? View answer

System Administration > Customization, System Administration > Category Management, Ecommerce FAQ Knowledge Base > Other

Can we move data from the trial site to the new site when we begin service, or do we have to redo all customization View answer

System Administration > Customization, Other

What does the “Questions Tag” customization option (on the Full-Featured Widget) allow me to do? View answer

System Administration > Customization

Is there a translation of Answerbase into Portuguese (pt-BR)? View answer

System Administration > Customization, Other

Can I add extra pages? I need to add extra pages on my site for resources, selling books etc. View answer

Ecommerce FAQ Knowledge Base > Other, System Administration > Customization

I have an auction plugin that I wanted to customize into my site. It's a PHP plugin; will that work on Answerbase? View answer

System Administration > Integrating Your Site, System Administration > Customization

Is your code open-source or compiled so a customer is free to make modifications without the vendor's support? View answer

System Administration > Customization, Other

Is Answerbase a forum /communities out-of-box or does it require customization? Do we have to use you to customize View answer

System Administration > Customization, Other

I want user "A" to access all products, but "B" to access only two products. Is this an out-of-box option or custom View answer

System Administration > Category Management, System Administration > Customization, Other

Does Answerbase support the Japanese language? View answer

System Administration > Customization, Other

Is there a translation of Answerbase into German? View answer

System Administration > Customization, Other

How do I reset all settings to default? View answer

System Administration > Customization, System Administration > Other

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