What does the timezone setting control? View answer
System Administration > Other
What does the "Browsing Option" setting do for the ecommerce module? View answer
What is a Staff Expert and how do I assign one? View answer
Is there an option to add metatag to the header, so I can use Google webmaster tools with my site? View answer
How do I increase the character limit for the SiteMap verification text?
I marked a group of pages as "no-index" in the robots.txt file, how to I keep <meta>tags from overriding this? View answer
System Administration > Customization, System Administration > Other
If I'm experiencing SPAM, is there anything I can do to try preventing it? View answer
Since I use question views for purposes of marketing, how is the number of views for a question calculated? View answer
The timezone on my site does not match where I live; how can I change it? View answer
I entered my Google Analytics code in the admin section, now it appears at the bottom of my site. What's wrong? View answer
Can I have a list of supported hardware necessary to run your software? View answer
Sales Support, System Administration > Other
How do I reset all settings to default? View answer
I signed up for the free trial on the Basic plan, how do I switch my trial to the Professional plan? View answer
How do I change the email address associated with my account? View answer
How can I send a message to all of my users at once? View answer
Where can I find the Ansewrbase API Documentation? View answer
Does Answerbase already provide a sitemap and syndication to different search engines? View answer
System Administration > Other, System Administration > Customization
What size are the 3 sections on the "Questions" page where I can place my adds? View answer
I see our questions are being posted in Pacific Time, is there a way to adjust to our local time (Eastern)? View answer
If an administrator reopens a question, does it close again following the normal process or does it stay open?
System Administration > Content Management, System Administration > Other
Our company has multiple domains, can we put them all under a single account or do we need one account per domain? View answer
System Administration > Integrating Your Site, System Administration > Other
I noticed on every page at the bottom it shows the google analytics code, how do I get that off of my pages? View answer
Is it easy to upgrade or downgrade between the different plans or does it cause a lot of problems? View answer
Sales Support, System Administration > Other, Billing and Payments
Do I have to install anything or can I control my whole Answerbase site online? View answer
How can I add products to answers in my website? I only see "save" and "cancel" buttons. View answer
Is there a way to answer questions using the seeded users from our initial CSV file? View answer
Public Q&A System > Answering Questions, System Administration > User Management, System Administration > Other
I see the demo site is not SSL encrypted, would/could that be switched on post-purchase? View answer
What is the URL for my mobile environment? View answer
What does the Business Hours and Holidays settings control? View answer
What is the "Offering Reference" and what is it used for? View answer
What is the "Website" field used for? View answer
What is the "Call to Action Text" field used for? View answer
What does it do to add the product or offering name to the title of a question? View answer
