Answer
Sep 29, 2015 - 04:56 PM
We have monitoring software pinging the solution globally to test/ensure both uptime and performance, and our team is alerted to any situations where action is necessary in order to make sure everything is up and speedy. For our enterprise customers and contracts, there is a 99.5% uptime guarantee and we manage the Answerbase SaaS application with the same care and monitoring.
If you have any other questions just let us know, that's what we're here for. You can ask a new question by using the following link: http://help.answerbase.com/Question/Ask
