Answer
May 09, 2024 - 03:51 PM
If you're publishing a bunch of AI-generated content without any/much review or editing don't be surprised if you run into issues. When you're working with Ai-generated content, you should be reviewing/vetting that content and edited when necessary to ensure it's a good user experience, and only publishing those threads. Ideally you'll be adding your own expertise within that process. If you're just approving a ton of AI-generated content without much/any moderation/editing it's basically what Google says is many times considered spammy. Google says this: “Creating an abundance of content with little effort or originality with no editing or manual curation is often the defining attribute of spammy websites. One way to do this is to use "auto-generated" content.” - Google’s Search Quality Ratings Guidelines I think you're also at risk of falling under "Scaled Content Abuse" which is directly in Google's spam policies:
https://developers.google.com/search/...
Answerbase does have settings in place to help companies manage this, where under your "System Settings > SEO > Supplementary Content" you'll see the option to automatically flag content that is solely AI-generated as seen here:
If your team is going to be moderating the content well and editing when necessary....but still accepting a huge amount of AI-proposed without editing (assuming they have at least moderated it and confirmed that it should be useful to visitors).....that is what this setting is for. In those cases, we would recommend that you enable that new setting so that content wouldn't launch Q&A landing pages to live and breath on their own....but rather would simply be used to bolster (1) the product pages and (2) the Q&A landing pages of UGC Q&A which is original and would be answered by somebody knowledgeable.
Generative AI should be used for efficiency, and it's great for that, but it should not be used as a source of information that is so reliable that it can be published to represent your brand and service customers without careful moderation and review.
https://developers.google.com/search/...
Answerbase does have settings in place to help companies manage this, where under your "System Settings > SEO > Supplementary Content" you'll see the option to automatically flag content that is solely AI-generated as seen here:
If your team is going to be moderating the content well and editing when necessary....but still accepting a huge amount of AI-proposed without editing (assuming they have at least moderated it and confirmed that it should be useful to visitors).....that is what this setting is for. In those cases, we would recommend that you enable that new setting so that content wouldn't launch Q&A landing pages to live and breath on their own....but rather would simply be used to bolster (1) the product pages and (2) the Q&A landing pages of UGC Q&A which is original and would be answered by somebody knowledgeable.
Generative AI should be used for efficiency, and it's great for that, but it should not be used as a source of information that is so reliable that it can be published to represent your brand and service customers without careful moderation and review.