How do I integrate Answerbase into a Services site? View answer
System Administration > Integrating Your Site, Frequently Asked
How do I add another User to view my Google Search Console Reports? View answer
System Administration > Reports, Frequently Asked
What if I get "email is already in use" when I try to create a user? View answer
System Administration > User Management
How do I have Q&A that is associated with "All Products" display on all of my products pages? View answer
System Administration > Integrating Your Site
How do I customize or change the styles and design of my Answerbase Q&A widget using CSS? View answer
I setup my own domain for Q&A with my domain provider, now what? View answer
System Administration > Customization
What is a moderator and how do I assign one? View answer
System Administration > Moderation
How do do simple branding on my Answerbase knowledge base? View answer
What are user roles and what do they do? View answer
How do I find the list of questions associated with each of my products? View answer
Product Page SEO
What are valuable general Q&A pairs I can post on my site to start? View answer
System Administration > Content Management
How do I assign user roles to new users or existing users? View answer
How can I see published questions that are unanswered? View answer
Can I offer Facebook login only, while excluding LinkedIn, Twitter, and OpenID? View answer
System Administration > Third Party Login
How do I test if my Answerbase Ecommerce Conversion Tracking Code is working correctly? View answer
We would like two areas, Field Services and Support Team. Is there a way to logically separate the questions asked View answer
System Administration > Content Management, Other
What if I post a bunch of AI-generated content without much review or editing it? View answer
Can I assign questions or send questions to specific staff members so they can answer them? View answer
Why am I getting an empty question box on my website when I set up my widget? View answer
Do you have a WordPress plugin? View answer
System Administration > Integrating Your Site, Other
How do I notify someone that they are setup with an account to my site? View answer
How do I connect my Google Search Console account to Answerbase? View answer
Free Ecommerce SEO Audit
How do you set up an Nginx reverse proxy so I can get a 3rd party content on a subdirectory in my site? View answer
Can I preserve the AI-Proposed answer when moving Google's People Also Asked questions to a new product/category? View answer
Ecommerce Product & Collection FAQs
How do you add a video to a question or an answer response to that question on Answerbase? View answer
What is the "External ID" of a Category or Tag? View answer
System Administration > Category Management
Our old system did not have question titles, do you have a suggestion on what to enter when we import our old data View answer
System Administration > Content Management, System Administration > Integrating Your Site
Why am I receiving emails to moderate new users? View answer
I just posted a few questions, why are they not showing up in my moderation queue? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Moderation
How do I reset a user's email address in Answerbase's Administration Portal? View answer
System Administration
Is it easy to upgrade or downgrade between the different plans or does it cause a lot of problems? View answer
System Administration > Other, Other
I see the demo site is not SSL encrypted, would/could that be switched on post-purchase? View answer
Is there a way to change user profile permissions for existing users without having to go through them one by one? View answer
Should my tags start with a capital letter or lower case? Will the system recognize them as the same? View answer
Can I disable to the "Question Details" area on my site? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > Customization
Can I set a custom length for my Question Title? View answer
How many users can I have on the Basic plan? View answer
System Administration > User Management, Other
How do you change the profile icon for a user? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > User Management
I added a user as an administrator, but there is nowhere on their site for them to delete or moderate content. Why View answer
System Administration > User Management, System Administration > Moderation
Can I set if content is published or unpublished after it's posted by a user until a moderator reviews it? View answer
What does it mean if Google Search Console is communicating about "Q&A Structured Content issues"? View answer
Does Google crawl JavaScript loaded content on a page? View answer
System Administration > Content Management, Platform Benefits > Search Engine Optimization (SEO)
Can I copy and paste content from another source into the question or answer field? View answer
How can a customer ask a question without leaving our site? We don't want to direct users away from our site. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Integrating Your Site
How do you disable the "Login" and "Registration" options so those don't show? View answer
How do I reset a user's password in Answerbase's Administration Portal? View answer
What does it mean if I run into Q&A structured data issues on a site? View answer
I have added users to my website, why did they not receive an email notification? View answer
Can we get Answerbase to run in a locked student area of our site program? View answer
How do I remove the icons for inserting images, videos, and links? View answer