How do I integrate Answerbase into a Services site? View answer
System Administration > Integrating Your Site, Frequently Asked
How do I connect my Google Search Console account to Answerbase? View answer
System Administration > Content Management
What are valuable general Q&A pairs I can post on my site to start? View answer
How do I test if my Answerbase Ecommerce Conversion Tracking Code is working correctly? View answer
System Administration > Integrating Your Site
Does Google crawl JavaScript loaded content on a page? View answer
System Administration > Content Management, Platform Benefits > Search Engine Optimization (SEO)
What does it mean if a question is "open" or "closed" and how do I edit that setting? View answer
What does "Total Indexable Questions" mean on my reports? View answer
System Administration > Reports
If I set my site to private, will it be viewed by Google searches? View answer
System Administration > Customization, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
How can I see published questions that are unanswered? View answer
Where can I find the Ansewrbase API Documentation? View answer
System Administration > Customization, System Administration > Other
How do I add another User to view my Google Search Console Reports? View answer
System Administration > Reports, Frequently Asked
Moderating users is a pain; how do I turn it off and stop getting email notifications about moderating new users? View answer
System Administration > Moderation
How does Answerbase measure ecommerce conversion assists? View answer
Can I pull Q&A content to be used in our own custom materials marketing and training materials? View answer
How do you leverage Answerbase to quickly publish and distribute helpful ecommerce FAQs across my site? View answer
Ecommerce FAQ Generator
How do you change that the questions should not show up automatically until reviewed by admin or moderator? View answer
Is there a way to have the “Browse by Topic” items on the right side of the screen listed in alphabetical order? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > Customization
How do I post general site-wide FAQs related to All Products from within my Answerbase Admin site? View answer
Ecommerce Product & Collection FAQs
We would like SSO capability. We use Active Directory- how can this provide the authentication to your product? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
What are user roles and what do they do? View answer
System Administration > User Management
Is it possible to add a SSL Certificate along with the custom Domain? View answer
What are the default notification settings for new users created on Answerbase? View answer
Can I add extra pages? I need to add extra pages on my site for resources, selling books etc. View answer
How do I customize or change the styles and design of my Answerbase Q&A widget using CSS? View answer
What does it mean to anonymize a user? View answer
How can we send an email broadcast to all our users? View answer
Is there a maximum number of users we can have? View answer
System Administration > User Management, Other
What does the "Browsing Option" setting do for the ecommerce module? View answer
System Administration > Other
Does Answerbase support the Japanese language? View answer
System Administration > Customization, Other
Is it possible to integrate SSO out-of-the-box or is that a customization? View answer
How do I get notified about new questions posted as a moderator? View answer
Can I include links in my answers when I import questions and answers content? View answer
It is possible to have two tiers of categories? e.g. categories > sub-categories View answer
System Administration > Category Management, System Administration > Customization
Can I make Tags optional when someone posts a question? View answer
System Administration > Category Management
How do I customize the border color on the full featured widget? View answer
System Administration > Customization
Can answers that I post on Answerbase be shared in Social Media? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Other
How do I find what CSS style I need to reference when I want to change styles for my page or widget? View answer
The users would like to be able to exchange personal messages. How is this possible? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > User Management
Can I set if content is published or unpublished after it's posted by a user until a moderator reviews it? View answer
How do I post a question and answer from the Answerbase administration site? View answer
How can I prioritize the most important products in the product-by-product optimization workflow? View answer
What does enabling Schema.org markup do on Answerbase? View answer
System Administration
How do I see the performance of my Q&A landing pages in Google Search Console?
Is there a plan that allows embedding widgets over https? View answer
System Administration > Integrating Your Site, Other
I have at least one user with an Expert role, but my Experts widget is empty. How does it populate? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > User Management
Is Answerbase supported in the Arabic language? If so, can you direct me to the resources to achieve it? View answer
What does it mean if I run into Q&A structured data issues on a site? View answer
How can I modify the navigation links and style the navigation area to that of the root domain? View answer
When I added the e-commerce module, I had to change to categories. I removed the module, how do I get back to tags View answer
Is it possible to use both categories and tags? We want to organize by categories, but then allow tagging also. View answer
System Administration > Category Management, System Administration > Content Management, Other
