Answerbase Help
What does it mean if a question is "open" or "closed" and how do I edit that setting? View answer
System Administration > Content Management
How can I give a user login access; they are receiving an error stating they do not have the correct permissions? View answer
Public Q&A System > Registration and Login, System Administration > User Management
Can I add users who can answer questions from the administration site? View answer
Can I set if content is published or unpublished after it's posted by a user until a moderator reviews it? View answer
What is a Staff Expert and how do I assign one? View answer
System Administration > Other
Is there a translation of Answerbase into Polish? View answer
Sales Support, System Administration > Customization
How do I customize the styles of my call-to-action (CTA) widget? View answer
System Administration > Customization
If I have a subdomain, where do I get the IP address at which to point the DNS? View answer
System Administration > Integrating Your Site
How do I connect my Google Search Console account to Answerbase? View answer
Does Answerbase provide 256 bit or 128 bit encryption with its SSL certificate? View answer
Sales Support, System Administration > Integrating Your Site
Can the panel at the bottom right of the Q&A page with links to Social Media be removed? View answer
System Administration > Customization, System Administration > Third Party Login
Is there a way to post multiple questions at once without importing a CSV file? View answer
Public Q&A System > Asking Questions, System Administration > Content Management
How do I change the time settings in Answerbase? View answer
System Administration
How can I style my Answerbase Q&A Widget? View answer
If I customize my website using Javascript / CSS, will Answerbase system updates make these function incorrectly? View answer
System Administration > Customization, System Administration > Integrating Your Site
What is the "External ID" of a Category or Tag? View answer
System Administration > Category Management
How do you change that the questions should not show up automatically until reviewed by admin or moderator? View answer
Do I need to set up a unique email account to support the email communication with users? View answer
Is it possible to use both categories and tags? We want to organize by categories, but then allow tagging also. View answer
Sales Support, System Administration > Category Management, System Administration > Content Management
Is there a way to make a user's password expire annually so that they have to confirm their company email each year? View answer
Public Q&A System > Registration and Login, System Administration
Answerbase Help
