Answerbase Help
What are user roles and what do they do? View answer
System Administration > User Management
What does it mean if a question is "open" or "closed" and how do I edit that setting? View answer
System Administration > Content Management
How do I customize or change the style and design of my Answerbase Q&A widget? View answer
System Administration > Integrating Your Site
How do questions related to "All Products" show up on my product pages? View answer
What is a Staff Expert and how do I assign one? View answer
System Administration > Other
What does it mean to anonymize a user? View answer
We want one user to get an email every time a question is asked; they are missing some emails. What did we do wrong? View answer
System Administration > Customization, System Administration > Category Management, Public Q&A System > Other
If I customize my website using Javascript / CSS, will Answerbase system updates make these function incorrectly? View answer
System Administration > Customization, System Administration > Integrating Your Site
Is it possible to add a SSL Certificate along with the custom Domain? View answer
Can I backup or export all of the Q&A data from my Answerbase site? View answer
Can I set if content is published or unpublished after it's posted by a user until a moderator reviews it? View answer
Should my tags start with a capital letter or lower case? Will the system recognize them as the same? View answer
System Administration > Category Management
How do I customize the styles of my call-to-action (CTA) widget? View answer
System Administration > Customization
Is there a translation of Answerbase into Polish? View answer
Sales Support, System Administration > Customization
How do I change the time settings in Answerbase? View answer
System Administration
If I have a subdomain, where do I get the IP address at which to point the DNS? View answer
How do I add my sitemap for my question and answer content to Google Search Console? View answer
Does Answerbase already provide a sitemap and syndication to different search engines? View answer
System Administration > Other, System Administration > Customization
Does Answerbase provide 256 bit or 128 bit encryption with its SSL certificate? View answer
Sales Support, System Administration > Integrating Your Site
Is there a way to post multiple questions at once without importing a CSV file? View answer
Public Q&A System > Asking Questions, System Administration > Content Management
Answerbase Help
