How do I integrate Answerbase into a Services site? View answer
System Administration > Integrating Your Site, Frequently Asked
How do do simple branding on my Answerbase knowledge base? View answer
System Administration > Customization
What are valuable general Q&A pairs I can post on my site to start? View answer
System Administration > Content Management
How do I test if my Answerbase Ecommerce Conversion Tracking Code is working correctly? View answer
System Administration > Integrating Your Site
How do I assign user roles to new users or existing users? View answer
System Administration > User Management
How do I connect my Google Search Console account to Answerbase? View answer
Free Ecommerce SEO Audit
How can I prioritize the most important products in the product-by-product optimization workflow? View answer
Can I assign questions or send questions to specific staff members so they can answer them? View answer
When integrating Answerbase with my website, should I use a subdirectory or a subdomain? View answer
System Administration > Integrating Your Site, Other
I signed up for the free trial on the Basic plan, how do I switch my trial to the Professional plan? View answer
System Administration > Other, Other
What do I do with content creation recommendations that are related to one of my article pages? View answer
How do I change the password for an administrator or moderator? View answer
How do I customize or change the styles and design of my Answerbase Q&A widget using CSS? View answer
Where do I find questions asked on Google related to my products and pages? View answer
How do I post general site-wide FAQs related to All Products from within my Answerbase Admin site? View answer
Ecommerce Product & Collection FAQs
How can I ensure that Answerbase connects effectively with my new Google Search Console account? View answer
Product Page SEO
Can answers that I post on Answerbase be shared in Social Media? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Other
If I search words that I know are in the questions that I just uploaded, why are they not being found? View answer
Ecommerce FAQ Knowledge Base > Keyword Searches, System Administration > Content Management
If I customize my website using Javascript / CSS, will Answerbase system updates make these function incorrectly? View answer
System Administration > Customization, System Administration > Integrating Your Site
My "Homepage About Text" is too long for one line so it wraps to the next line. How do I stop it from wrapping? View answer
How can I change the "Ask us" text on the Call to Action (CTA) widget? View answer
I have a user that was operating two different profiles; is there a way to merge those two accounts into one? View answer
How do I post a new question of my own from my admin site to a product page? View answer
Moderating users is a pain; how do I turn it off and stop getting email notifications about moderating new users? View answer
System Administration > Moderation
Where can I find the Ansewrbase API Documentation? View answer
System Administration > Customization, System Administration > Other
When importing content, do we need to create fake email addresses for the mock seed users or does the system do it View answer
System Administration > Content Management, System Administration > Integrating Your Site
Can I add users who can answer questions from the administration site? View answer
How do i change the text "QUESTIONS & ANSWERS" on my BigCommerce product page widget? View answer
If I deem a user moderated, does that mean all their future questions and answers don't have to be moderated? View answer
System Administration > Moderation, System Administration > User Management
In the "E-Commerce Module" row on the pricing page, is this referring to the number of pages I can list my Q&A on? View answer
I marked a group of pages as "no-index" in the robots.txt file, how to I keep <meta>tags from overriding this? View answer
Is there a translation of Answerbase into French? View answer
System Administration > Customization, Other
Does Google crawl JavaScript loaded content on a page? View answer
System Administration > Content Management, Platform Benefits > Search Engine Optimization (SEO)
What does it mean if a question is "open" or "closed" and how do I edit that setting? View answer
What is an Administrator and how do I assign one?
System Administration
If Answerbase increases their prices or limit the number of users, can I take my member data if I leave? View answer
System Administration > User Management, Other
How do you add a video to a question or an answer response to that question on Answerbase? View answer
Is it possible to integrate SSO out-of-the-box or is that a customization? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
I want user "A" to access all products, but "B" to access only two products. Is this an out-of-box option or custom View answer
System Administration > Category Management, System Administration > Customization, Other
How do questions related to "All Products" show up on my product pages? View answer
Is there a translation of Answerbase into German? View answer
Can users login using Facebook and Google credentials? View answer
System Administration > Third Party Login, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
How do I find what CSS style I need to reference when I want to change styles for my page or widget? View answer
I have an auction plugin that I wanted to customize into my site. It's a PHP plugin; will that work on Answerbase? View answer
System Administration > Integrating Your Site, System Administration > Customization
Can you change the product on a Content Creation Recommendation? View answer
Can I set if content is published or unpublished after it's posted by a user until a moderator reviews it? View answer
Is there a translation of Answerbase into Portuguese (pt-BR)? View answer
Can I create a widget that displays only unanswered questions? View answer
We would like SSO capability. We use Active Directory- how can this provide the authentication to your product? View answer
How to change the default scheduled content review settings? View answer
