How do I connect my Google Search Console account to Answerbase? View answer
System Administration > Content Management
How do I find the list of questions associated with each of my products? View answer
Product Page SEO
What is the "External ID" of a Category or Tag? View answer
System Administration > Category Management
Does Google crawl JavaScript loaded content on a page? View answer
System Administration > Content Management, Platform Benefits > Search Engine Optimization (SEO)
If I search words that I know are in the questions that I just uploaded, why are they not being found? View answer
Public Q&A System > Keyword Searches, System Administration > Content Management
What does it mean if a question is "open" or "closed" and how do I edit that setting? View answer
What is the "Website" field used for? View answer
System Administration > Other
What is the "Call to Action Text" field used for? View answer
What does it do to add the product or offering name to the title of a question? View answer
Does AnswerBase integrate with Google Analytics? View answer
Sales Support, System Administration > Integrating Your Site
How do I assign user roles to new users or existing users? View answer
System Administration > User Management
If I want to change the text in the title of my website, where do I need to go in order to do that? View answer
System Administration > Customization
Our web designer is going to make some design changes, is there a CSS guide or examples to make it easier? View answer
How do I make related questions appear on specific pages of my site so they relate to the content on that page? View answer
System Administration > Integrating Your Site
How do I change the time settings in Answerbase? View answer
System Administration
What is a preferred way of integration, Answerbase visually changed on its own URL or AB embedded as an iFrame? View answer
What does enabling Schema.org markup do on Answerbase? View answer
What does it mean to "Enable showing a snippet of text in the search engine results"? View answer
Is it possible to turn off the "Answer" feature? We only want questions answered in-house or by assignment. View answer
Public Q&A System > Answering Questions, System Administration > Customization
How do I have Q&A that is associated with "All Products" display on all of my products pages? View answer