How do I integrate Answerbase into a Services site? View answer
System Administration > Integrating Your Site, Frequently Asked
What is the "External ID" of a Category or Tag? View answer
System Administration > Category Management
I am Admin. How do I get to my admin site to delete or moderate content? View answer
System Administration > Moderation
Does Google crawl JavaScript loaded content on a page? View answer
System Administration > Content Management, Platform Benefits > Search Engine Optimization (SEO)
Can I install widgets on multiple pages? View answer
System Administration > Integrating Your Site, Other
We want to serve a Terms of Service which the user must accept before accessing the site; is this possible? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Customization, Other
How long should my answers be in order to have the most value for my site? View answer
System Administration > Content Management
What is a Staff Expert and how do I assign one? View answer
System Administration > Other
What does it mean if a question is "open" or "closed" and how do I edit that setting? View answer
What should I do if I get the "ACTION RECOMMENDED - FOCUS ON Q&A RELEVANCE" notice? View answer
How does Answerbase relate with online chat? I want instant answers to use alongside existing chat. View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base, Other
What should I do if I get the "ORGANIC INDEXING NOTICE" notice within my administration dashboard? View answer
How long does Google take to crawl my new pages or content? View answer
Can I add my own Analytics to track the engagement and activity on the Q&A knowledge base and landing pages? View answer
System Administration > Reports
How do I customize or change the styles and design of my Answerbase Q&A widget using CSS? View answer
How do I post a new question of my own from my admin site to a product page? View answer
Can I disable to the "Question Details" area on my site? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > Customization
Does Oauth2 require us to setup Active Directory Federation Services (ADFS)? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Where do I find questions asked on Google related to my products and pages? View answer
How does Answerbase send a Q&A pair to your support ticket platform? View answer
System Administration > Integrating Your Site
What does it mean to "Enable showing a snippet of text in the search engine results"? View answer
System Administration
What does enabling Schema.org markup do on Answerbase? View answer
Is Answerbase a forum /communities out-of-box or does it require customization? Do we have to use you to customize View answer
System Administration > Customization, Other
Do you have the ability to edit the checkbox on the ask question form related to Terms & Conditions? View answer
What are valuable general Q&A pairs I can post on my site to start? View answer
In the admin section, under a question - there is an option to set answers to Staff (yes no) what does this do? View answer
What is a preferred way of integration, Answerbase visually changed on its own URL or AB embedded as an iFrame? View answer
How do you change the profile icon for a user? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > User Management
Can I include links in my answers when I import questions and answers content? View answer
How do you set up an Nginx reverse proxy so I can get a 3rd party content on a subdirectory in my site? View answer
How can I stop spam, profanity and other junk from being posted as questions and answers? View answer
I added a user as an administrator, but there is nowhere on their site for them to delete or moderate content. Why View answer
System Administration > User Management, System Administration > Moderation
Can the text in the "new user" email notification be changed? View answer
System Administration > Customization
When setting up my website, is there a quicker way to enter my seed content than to enter them one by one? View answer
Where can I find a list of the "reported" Questions / Answers / Comments that I need to moderate? View answer
How do you add a video to a question or an answer response to that question on Answerbase? View answer
Can I pull Q&A content to be used in our own custom materials marketing and training materials? View answer
Can I copy and paste content from another source into the question or answer field? View answer
How do I assign user roles to new users or existing users? View answer
System Administration > User Management
Is there a way to answer questions using the seeded users from our initial CSV file? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > User Management, System Administration > Other
Can I moderate questions and answers before they appear on the site? View answer
What happens if my product images are throwing a 404? View answer
What does it mean to "Dismiss for this Category" in the category recommendations? View answer
System Administration > AI-Enhanced Workflows
How do I remove the icons for inserting images, videos, and links? View answer
How do I create my own Twitter application for Twitter login? View answer
System Administration > Third Party Login
Is there a translation of Answerbase into Portuguese (pt-BR)? View answer
What do I do with content creation recommendations that are related to one of my article pages? View answer
How can a customer ask a question without leaving our site? We don't want to direct users away from our site. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Integrating Your Site
I have an auction plugin that I wanted to customize into my site. It's a PHP plugin; will that work on Answerbase? View answer
System Administration > Integrating Your Site, System Administration > Customization
How do you change the Product Category or Collection that questions are associated with? View answer
