Answer
Jan 28, 2025 - 07:36 AM
Customers have many questions about your products that they want to ask in the purchasing process, and they are going to be more Q&A pairs than you need/want to display by default on your product page when the page loads. For this reason, Answerbase will auto-suggest FAQs as the customer asks their questions and we also allow you to enable a paging list of FAQs about the product for the customer to browse through if they'd like.
Answerbase gives merchants this ability through parameters that you can define when inserting the Answerbase Q&A widget on your product page, you can see a full list of parameters in our documentation but if you're looking to support paging...the parameters that are relevant to define are these:
Answerbase gives merchants this ability through parameters that you can define when inserting the Answerbase Q&A widget on your product page, you can see a full list of parameters in our documentation but if you're looking to support paging...the parameters that are relevant to define are these:
- data-display-count: This will define how many questions are shown before the paging starts, typically this will be "5" or "10".
- data-paging-enabled: You'll need to define this as "true", and then if there are more questions to show beyond what you've defined in the "data-display-count" parameter....it'll start giving paging options for a customer to browse through the full selection.
