Answer
Mar 01, 2011 - 06:17 AM
Staff Experts are users that you want to be specially labelled when they submit answers on the public Q&A system....so public users can know that this is an answer coming from your staff and it holds a little more weight.
You can add new staff experts by logging into your administration area, going to the "users" area, selecting the user who you would like to give the staff expert priveledges, and clicking on their "Account Settings" tab.
Once in the account settings tab, you go under Roles and click the "Add New Role" button. Select "Staff Expert" from the dropdown and save.
After that is saved, when that user logs into the public system and goes to answer a question, they will have a special check box showing before they submit the answer that says "Submit as a staff answer" that they can choose to opt in or out of. If they submit the answer with that box checked, there will be a special "Staff Expert" badge under their user icon letting public users know that they are a staff expert.
You can add new staff experts by logging into your administration area, going to the "users" area, selecting the user who you would like to give the staff expert priveledges, and clicking on their "Account Settings" tab.
Once in the account settings tab, you go under Roles and click the "Add New Role" button. Select "Staff Expert" from the dropdown and save.
After that is saved, when that user logs into the public system and goes to answer a question, they will have a special check box showing before they submit the answer that says "Submit as a staff answer" that they can choose to opt in or out of. If they submit the answer with that box checked, there will be a special "Staff Expert" badge under their user icon letting public users know that they are a staff expert.
