Answer
Nov 20, 2019 - 07:06 AM
As an administrator, you can go view the question within your administration area and submit your answer there. See this screen shot where you have the area to submit under the question.

If you have community options enabled for your knowledge base, and your user has permissions to answer questions...you can also post answers through that.

If you have community options enabled for your knowledge base, and your user has permissions to answer questions...you can also post answers through that.