Answer
Jul 15, 2020 - 07:08 AM
If you make the question “public” in your admin area, then yes…other customers can search through them on your knowledge base. See setting here on the product details in your administration site:
If that setting is private, then only the person who asked the question is able ot view both the question and any responses.
If that setting is private, then only the person who asked the question is able ot view both the question and any responses.
