When answering questions, what is the field "Reference a Source" used for? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions
Can answers that I post on Answerbase be shared in Social Media? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Other
If I turn off the points / ratings, will users still be able to vote "thumbs up" or "thumbs down?" View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure
Can I send a private message from one user to another user? View answer
Ecommerce FAQ Knowledge Base > Other
Will the content of the site belongs to me or is it yours? View answer
Can I get some information around how searching works (e.g. what does it search questions? answers? comments? Tags View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Keyword Searches
Is there a way to answer questions using the seeded users from our initial CSV file? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > User Management, System Administration > Other
Why should I choose Answerbase over an open source alternative? Can you clarify the benefits of your solution? View answer
Ecommerce FAQ Knowledge Base > Other, Other
If I search words that I know are in the questions that I just uploaded, why are they not being found? View answer
Ecommerce FAQ Knowledge Base > Keyword Searches, System Administration > Content Management
What types of videos does Answerbase support? View answer
Ecommerce FAQ Knowledge Base > Asking Questions
Can Google and other search engines index Q&A content that renders via JavaScript on my ecommerce product page? View answer
Ecommerce FAQ Knowledge Base
Sometimes Answerbase makes me login again to view questions or answers, but usually doesn't. Is this a bug? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Explain how search results work. I entered "That." There is a question with "That" in it, but it doesn't come up View answer
Ecommerce FAQ Knowledge Base > Keyword Searches
Is there a widget that offers the option of writing answers to questions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Integrating Your Site
Does Answerbase support multiple choice questions? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Other
I have at least one user with an Expert role, but my Experts widget is empty. How does it populate? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > User Management
What can an unregistered user see vs a registered one. Can you explain the privacy settings for the 3 lower plans? View answer
Can users login using Facebook and Google credentials? View answer
System Administration > Third Party Login, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Is it possible to restrict visibility of the site (including the login screen) to a range of supplied IP adresses? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > User Management
Do you support videos in both questions and answers? View answer
How can a customer ask a question without leaving our site? We don't want to direct users away from our site. View answer
What users will show as "contributors" on the platform? View answer
Can we disable the Report option under each question or answer? View answer
Is it possible to turn off the "Answer" feature? We only want questions answered in-house or by assignment. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
If I insert HTML tags into an answer to add a bullet list or similar editing, will they display on the public site? View answer
How do I get my custom domain on a secure https url reference? View answer
Do you have the ability to edit the checkbox on the ask question form related to Privacy Policy? View answer
Why am I getting a validation to Add either at least one category or a product to the post on my widget? View answer
Can I create my own field that sends users to Answerbase powered ask question form? View answer
Are Single Sign-On (SSO) capabilities available on all Answerbase plans? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
What file types are supported for attachments? View answer
Can Answerbase inform other users when a question is asked about their area of knowledge or expertise? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, Other
How long do logged in sessions last for users?
While registering, can a person choose his field of expertise? View answer
What languages does Answerbase support? View answer
How long does a session last once a user is logged in? View answer
Why don't I have the option to allow my users to login through Facebook and Twitter? View answer
Is there a widget to search questions rather than submit questions? View answer
Ecommerce FAQ Knowledge Base > Keyword Searches, Ecommerce FAQ Knowledge Base > Other
Can you tell me the password for my website? I forgot it, but I don't want to change it. View answer
What are the pros and cons for allowing someone to post a question without registering? View answer
Do you support OIDC via other IAM vendors like OneLogin? View answer
Will Answerbase allow me to show all questions publicly but hide the answers until the user pays to access them? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Ecommerce FAQ Knowledge Base > Other, Other
Can I change the link that my logo points to on the top of the Answerbase knowledge base? View answer
Some question and answer websites have a scoring system, do u? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, Other
Is it possible to allow generic access from the public without them creating an account? View answer
Can my audience subscribe to receive an email every time a question is asked about a particular keyword? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Other
Can I ask my members to pay for a subscription to access my site? View answer
System Administration > Customization, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
Is there a way to post multiple questions at once without importing a CSV file? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Content Management
Is it possible to allow users to email us their questions and then they automatically post to Answerbase? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Content Management, Ecommerce FAQ Knowledge Base > Other
We have an OpenLDAP server to store user's login credentials, can Answerbase talk with it to allow seamless login? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
