Answer
Mar 05, 2024 - 11:08 AM
If you get a notification from Google Search Console that there is "Q&A structured data issues" which comes up like this:
The most likely cause is that you've enabled the Schema markup on Answerbase under "System Settings > SEO" within the "Other Settings" tab as shown here.
That markup enables the "QAPage" schema which should only be used if you would like to be managing a Q&A Community, where many users can submit answers, show multiple answers per question, users have profiles and usernames, etc. That QAPage schema enables the ability for Google to recognize the different elements in those community Q&A cases.
If you don't want community enabled for your site (most SMB ecommerce don't, they just want to share their own knowledge with customers and not moderate community content), you can go into that setting above and make sure it's unchecked....and save. Once you do that, you should see those issues resolve in Google Search Console and you'll stop getting those notifications as it recognizes the schema is no longer applied.
The most likely cause is that you've enabled the Schema markup on Answerbase under "System Settings > SEO" within the "Other Settings" tab as shown here.
That markup enables the "QAPage" schema which should only be used if you would like to be managing a Q&A Community, where many users can submit answers, show multiple answers per question, users have profiles and usernames, etc. That QAPage schema enables the ability for Google to recognize the different elements in those community Q&A cases.
If you don't want community enabled for your site (most SMB ecommerce don't, they just want to share their own knowledge with customers and not moderate community content), you can go into that setting above and make sure it's unchecked....and save. Once you do that, you should see those issues resolve in Google Search Console and you'll stop getting those notifications as it recognizes the schema is no longer applied.
