Answer
May 15, 2024 - 08:14 AM
When a customer is submitting a question, by default we have the option that they would check off on your Terms & Conditions which should cover how you're going to utilize their contact information and the agreement between you and your visitor there.
You'll see it on the contact form similar to this:
You can edit how this works within your administration area under "Customization > Privacy Policy" and when you go in there you'll see some settings related to that as shown here:
As you can see above, you can choose to have a Privacy Policy managed on our end that you would edit as you'd like to note the terms of that policy....but you can also reference a URL on your own site if you have a Privacy Policy page already created. In this case, you would just select that option in the dropdown as shown above and copy/paste in your URL.
As you can also see, you have the option to mark it as "Disabled" which will basically hide that text from showing and it won't be displayed.
We have a similar page/setting for a "Terms & Conditions" as well which you can have referenced, and you can read that Terms & Conditions documentation for more information.
You'll see it on the contact form similar to this:
You can edit how this works within your administration area under "Customization > Privacy Policy" and when you go in there you'll see some settings related to that as shown here:
As you can see above, you can choose to have a Privacy Policy managed on our end that you would edit as you'd like to note the terms of that policy....but you can also reference a URL on your own site if you have a Privacy Policy page already created. In this case, you would just select that option in the dropdown as shown above and copy/paste in your URL.
As you can also see, you have the option to mark it as "Disabled" which will basically hide that text from showing and it won't be displayed.
We have a similar page/setting for a "Terms & Conditions" as well which you can have referenced, and you can read that Terms & Conditions documentation for more information.
