Answer
May 16, 2025 - 03:01 PM
Answerbase recommends that you think of 3-5 site-wide helpful Q&A pairs that will show by default site-wide on your site, where if customers get to the Answerbase Q&A widget....it will show these "starter Q&A's" by default and those Q&A's can help support a visitor's impression of your service and site. These will ensure that every Q&A widget is showing content that improves the impression of your property, and then as more specific content is published on the product and category level...then those more specific Q&A's take priority.
Here are some samples of questions you may want to consider adding by default:
Here are some samples of questions you may want to consider adding by default:
- Where is [INSERT-SITE-NAME] located?
- How long as [INSERT-SITE-NAME] been in business?
- What is [INSERT-SITE-NAME]'s shipping policy?
- What is [INSERT-SITE-NAME]'s returns policy?
- How does [INSERT-SITE-NAME] ensure a quality customer experience?