If I want to change the text in the title of my website, where do I need to go in order to do that? View answer
System Administration > Customization
When setting up my website, is there a quicker way to enter my seed content than to enter them one by one? View answer
System Administration > Content Management
Should my main URL and my mobile URL be the same? View answer
System Administration > Integrating Your Site
Can the text in the "new user" email notification be changed? View answer
Can the text in the emails that the system sends be changed to be more personal to our website? View answer
Do I need to set up a unique email account to support the email communication with users? View answer
Why am I getting an empty question box on my website when I set up my widget? View answer
Can users ask any random question that they would like? View answer
Ecommerce FAQ Knowledge Base > Asking Questions
If questions and answers are unique to users, how do I keep them from displaying publicly? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, Ecommerce FAQ Knowledge Base > Asking Questions
How do I allow users to ask a question without having to go through a login process? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
How do I remove or disable the blurry words on the login page? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
My "Homepage About Text" is too long for one line so it wraps to the next line. How do I stop it from wrapping? View answer
If I customize my website using Javascript / CSS, will Answerbase system updates make these function incorrectly? View answer
System Administration > Customization, System Administration > Integrating Your Site
Can I make "Recently Asked" questions display as default on the homepage instead of "Most Popular"? View answer
System Administration > Content Management, System Administration > Customization
Can I change how many questions are displayed by default on my homepage? View answer
System Administration > Customization, System Administration > Content Management
If I search words that I know are in the questions that I just uploaded, why are they not being found? View answer
Ecommerce FAQ Knowledge Base > Keyword Searches, System Administration > Content Management
Can the panel at the bottom right of the Q&A page with links to Social Media be removed? View answer
System Administration > Customization, System Administration > Third Party Login
Do you offer "pay as you go" price plans? View answer
Other
What is your minimum term contract? View answer
Can Answerbase inform other users when a question is asked about their area of knowledge or expertise? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, Other
Are Single Sign-On (SSO) capabilities available on all Answerbase plans? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
Can I integrate Answerbase into my existing application or website? View answer
System Administration > Integrating Your Site, Other
When integrating Answerbase with my website, should I use a subdirectory or a subdomain? View answer
If I have a subdomain, where do I get the IP address at which to point the DNS? View answer
Is there a discount if I pay for a full years subscription of service up front? View answer
How long does DNS propagation take? View answer
For search engine optimization, does every question asked equal a new page to be indexed? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Other
Can I advertise on my Answerbase pages? View answer
Are there any discounts on plan prices for non-profit companies?
Can Answerbase search the existing database of questions for relevant matches before the user submits the question View answer
As a moderator, can I assign questions or send questions to specific staff members so they can answer them? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, System Administration > Moderation
Is there a way to make my Answerbase site available over SSL? View answer
How do I increase the character limit for the SiteMap verification text?
System Administration > Other
What are the monthly pageview threshold and overage charges for the Business Plan? View answer
What are the API activity threshold and overage charges for the Business Plan per month? View answer
