Answerbase Help
How do I customize or change the style and design of my Answerbase Q&A widget? View answer
System Administration > Integrating Your Site
What does it mean if a question is "open" or "closed" and how do I edit that setting? View answer
System Administration > Content Management
What are user roles and what do they do? View answer
System Administration > User Management
Can Answerbase Product Questions & Answers search through Product Descriptions and Specifications to find answers? View answer
Ecommerce Integrations
How do questions related to "All Products" show up on my product pages? View answer
If I customize my website using Javascript / CSS, will Answerbase system updates make these function incorrectly? View answer
System Administration > Customization, System Administration > Integrating Your Site
What is a Staff Expert and how do I assign one? View answer
System Administration > Other
How to get free traffic to my Shopify store? View answer
Ecommerce Integrations > Shopify
We're told your product has the potential of positively affecting SEO rankings. Can you comment on that idea? View answer
Sales Support
We want one user to get an email every time a question is asked; they are missing some emails. What did we do wrong? View answer
System Administration > Customization, System Administration > Category Management, Public Q&A System > Other
What does it mean to anonymize a user? View answer
Can I run two different Q&A sections, one free for visitors and one paid for a guaranteed expert response? View answer
Sales Support, Public Q&A System > Other
Is it possible for users to post anonymous questions on Answerbase? View answer
Public Q&A System
What is an Answerbase Article and how do you manage them? View answer
How do I change the time settings in Answerbase? View answer
System Administration
Is there a translation of Answerbase into Polish? View answer
Sales Support, System Administration > Customization
Should my tags start with a capital letter or lower case? Will the system recognize them as the same? View answer
System Administration > Category Management
What does the "Browsing Option" setting do for the ecommerce module? View answer
How do you change that the questions should not show up automatically until reviewed by admin or moderator? View answer
Does Answerbase currently support the German language? View answer