When setting up my website, is there a quicker way to enter my seed content than to enter them one by one? View answer
System Administration > Content Management
Should my main URL and my mobile URL be the same? View answer
System Administration > Integrating Your Site
Can I pull Q&A content to be used in our own custom materials marketing and training materials? View answer
test View answer
What is the "External ID" of a Category or Tag? View answer
System Administration > Category Management
What file types are supported for attachments? View answer
Ecommerce FAQ Knowledge Base > Other
How long do logged in sessions last for users?
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
What are Category IDs? View answer
How do I get backlinks quickly? View answer
Ecommerce FAQ Knowledge Base > Keyword Searches
How do I create my own LinkedIn application for LinkedIn login? View answer
System Administration > Third Party Login
What is the "Auto-relate page to new questions asked" option? View answer
What is the "Questions to Display" option of the Full Featured Widget? View answer
How do I remove or disable the blurry words on the login page? View answer
My "Homepage About Text" is too long for one line so it wraps to the next line. How do I stop it from wrapping? View answer
System Administration > Customization
If I customize my website using Javascript / CSS, will Answerbase system updates make these function incorrectly? View answer
System Administration > Customization, System Administration > Integrating Your Site
Can I make "Recently Asked" questions display as default on the homepage instead of "Most Popular"? View answer
System Administration > Content Management, System Administration > Customization
Can I change how many questions are displayed by default on my homepage? View answer
System Administration > Customization, System Administration > Content Management
If I search words that I know are in the questions that I just uploaded, why are they not being found? View answer
Ecommerce FAQ Knowledge Base > Keyword Searches, System Administration > Content Management
Can the panel at the bottom right of the Q&A page with links to Social Media be removed? View answer
System Administration > Customization, System Administration > Third Party Login
Do you offer "pay as you go" price plans? View answer
Other
What is your minimum term contract? View answer
While registering, can a person choose his field of expertise? View answer
How long does a session last once a user is logged in? View answer
If questions and answers are unique to users, how do I keep them from displaying publicly? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, Ecommerce FAQ Knowledge Base > Asking Questions
Can the text in the emails that the system sends be changed to be more personal to our website? View answer
Do I need to set up a unique email account to support the email communication with users? View answer
Why am I getting an empty question box on my website when I set up my widget? View answer
How long does DNS propagation take? View answer
For search engine optimization, does every question asked equal a new page to be indexed? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Other
Can I advertise on my Answerbase pages? View answer
Are there any discounts on plan prices for non-profit companies?
Can Answerbase search the existing database of questions for relevant matches before the user submits the question View answer
Ecommerce FAQ Knowledge Base > Asking Questions
As a moderator, can I assign questions or send questions to specific staff members so they can answer them? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, System Administration > Moderation
Are Single Sign-On (SSO) capabilities available on all Answerbase plans? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
Can I integrate Answerbase into my existing application or website? View answer
System Administration > Integrating Your Site, Other
When integrating Answerbase with my website, should I use a subdirectory or a subdomain? View answer
What are the API activity threshold and overage charges for the Business Plan per month? View answer
Our pageviews spike and exceed the threshold for two months, can we average the monthly views with very low months
