I see the demo site is not SSL encrypted, would/could that be switched on post-purchase? View answer
Sales Support, System Administration > Other
How long is a standard session timeout? View answer
Public Q&A System > Registration and Login
How can we get our moderators to only see those threads that apply to them in their dashboard experience? View answer
System Administration > Moderation
If a new category is created, can a previously posted question be added to the new category created if it's related View answer
System Administration > Category Management
Explain how search results work. I entered "That." There is a question with "That" in it, but it doesn't come up View answer
Public Q&A System > Keyword Searches
I have a user that was operating two different profiles; is there a way to merge those two accounts into one? View answer
System Administration > User Management
Is it possible to deem moderated all future posts from a person who has posted moderated content in the past? View answer
I see our questions are being posted in Pacific Time, is there a way to adjust to our local time (Eastern)? View answer
System Administration > Other
Can I display more info about a user (a URL or signature) when they post without having to go to their profile View answer
System Administration > User Management, System Administration > Customization
Moderating users is a pain; how do I turn it off and stop getting email notifications about moderating new users? View answer
Our old system did not have question titles, do you have a suggestion on what to enter when we import our old data View answer
System Administration > Content Management, System Administration > Integrating Your Site
Is it possible to integrate SSO out-of-the-box or is that a customization? View answer
Sales Support, System Administration > Integrating Your Site, Public Q&A System > Registration and Login
I want user "A" to access all products, but "B" to access only two products. Is this an out-of-box option or custom View answer
Sales Support, System Administration > Category Management, System Administration > Customization
Does Answerbase support the Japanese language? View answer
Sales Support, System Administration > Customization
We need to integrate a comprehensive eshop into the website, will that be possible with this software? View answer
Sales Support, System Administration > Integrating Your Site
Is there a translation of Answerbase into German? View answer
How do you change the profile icon for a user? View answer
Public Q&A System > Other, System Administration > User Management
If an administrator reopens a question, does it close again following the normal process or does it stay open?
System Administration > Content Management, System Administration > Other
Can I import more than one user at a time? View answer
Our URL structure is https://, will the web address be https://ask.mywebsitename.co.uk ? View answer
System Administration > Integrating Your Site
I added a user as an administrator, but there is nowhere on their site for them to delete or moderate content. Why View answer
System Administration > User Management, System Administration > Moderation
I am Admin. How do I get to my admin site to delete or moderate content? View answer
Where can I find a list of the "reported" Questions / Answers / Comments that I need to moderate? View answer
I'm afraid of losing all of my data; does Answerbase do a daily backup to make sure nothing is lost? View answer
Sales Support, Public Q&A System > Other
I just posted a few questions, why are they not showing up in my moderation queue? View answer
Public Q&A System > Answering Questions, System Administration > Moderation
Can I send a private message from one user to another user? View answer
Public Q&A System > Other
If 1000's of our staff logged onto Answerbase at the same time, would your system be able to cope? View answer
We are medical professionals discussing real cases, can we make sure our threads are not indexed on search engines View answer
Our site is build on a .NET framework. Would there be any issues integrating the forum (including SSO)? View answer
Sales Support, Public Q&A System > Registration and Login, System Administration > Integrating Your Site
I can't find an "Ask A Question" button. How do I submit a question on my site? View answer
Public Q&A System > Asking Questions
Does Answerbase provide 256 bit or 128 bit encryption with its SSL certificate? View answer
