After I delete a question, it still appears in the "Most Popular" filter. How long should it take to go away? View answer
System Administration > Content Management
How do I reset all settings to default? View answer
System Administration > Customization, System Administration > Other
How do I notify someone that they are setup with an account to my site? View answer
System Administration > User Management
Is there a translation of Answerbase into French? View answer
System Administration > Customization, Other
I signed up for the free trial on the Basic plan, how do I switch my trial to the Professional plan? View answer
System Administration > Other, Other
How do I change the email address associated with my account? View answer
System Administration > Other
How can I remove products manually from the list of products shown on our Answerbase site? View answer
How can I send a message to all of my users at once? View answer
Does Answerbase have a solution for integration with MS Active directory? View answer
System Administration > Integrating Your Site, Other
Is it possible to turn off the "Answer" feature? We only want questions answered in-house or by assignment. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
How do I remove the image portion of the user profile. I want them to have a username but no picture. View answer
System Administration > Customization
Can users just look up answers and ask questions without having to login/register? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Can I set my Q&A as a popup on my page instead of it opening a new page and leaving my website? View answer
System Administration > Integrating Your Site
What are the different levels of grouping that can be done, for both users and questions? View answer
System Administration > Category Management, System Administration > User Management
The users would like to be able to exchange personal messages. How is this possible? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > User Management
If I set my questions on the start page to "Most Popular," how is that calculated? Can I influence what this means? View answer
System Administration > Customization, System Administration > Content Management
Is there a way to "zero" the points accumulated so far by a user? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure
Can we customize the data fields required during user registration to include info such as phone number, etc.? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Customization
If we use your software on the wordpress blog, can we add in other plugins? View answer
In registration, can I integrate a third party mailing list software to automatically add user info into a database View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
Where do I make a change to [SITENAME]? View answer
How do I customize the border color on the full featured widget? View answer
Can I make Tags optional when someone posts a question? View answer
System Administration > Category Management
When using a widget, the link in "related content" is on the "Question Page", can it be on the Questions List Page View answer
Is "Most Popular" calculated the same for the widget and the site itself? View answer
How do I make related questions appear on specific pages of my site so they relate to the content on that page? View answer
It is possible to have two tiers of categories? e.g. categories > sub-categories View answer
System Administration > Category Management, System Administration > Customization
Can I backup or export all of the Q&A data from my Answerbase site? View answer
How can I remove the "Help" and "Share" tools from my site? View answer
Can I share to just Facebook or just Twitter, or do I have to share to all? View answer
What does it mean if a question is "closed" or "open"
Can I offer Facebook login only, while excluding LinkedIn, Twitter, and OpenID? View answer
System Administration > Third Party Login
Can we allow auto approval of questions and manual approval of answers? View answer
System Administration > Moderation
What is provided in the enterprise plan? View answer
Other
I marked a group of pages as "no-index" in the robots.txt file, how to I keep <meta>tags from overriding this? View answer
If I'm experiencing SPAM, is there anything I can do to try preventing it? View answer
Since I use question views for purposes of marketing, how is the number of views for a question calculated? View answer
Can I place Javascript on our Answerbase website? I want to include LivePerson chat. View answer
