How do I reset all settings to default? View answer
System Administration > Customization, System Administration > Other
How do I notify someone that they are setup with an account to my site? View answer
System Administration > User Management
Is there a plan that allows embedding widgets over https? View answer
System Administration > Integrating Your Site, Other
I have at least one user with an Expert role, but my Experts widget is empty. How does it populate? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > User Management
Does Answerbase already provide a sitemap and syndication to different search engines? View answer
System Administration > Other, System Administration > Customization
How can I modify the navigation links and style the navigation area to that of the root domain? View answer
System Administration > Integrating Your Site
Does Answerbase support live chatting? View answer
Ecommerce FAQ Knowledge Base > Other, Other
How can I send a message to all of my users at once? View answer
System Administration > Other
Does Answerbase have a solution for integration with MS Active directory? View answer
How many users does the Basic Account and Professional Account support? View answer
System Administration > User Management, Other
What size are the 3 sections on the "Questions" page where I can place my adds? View answer
When editing HTML, do I need to erase default code and insert mine or is there a spot in each code where it belongs View answer
System Administration > Customization
We'd like to limit discussions per subsets of members. Are group discussions supported in any manner? View answer
System Administration > User Management, Ecommerce FAQ Knowledge Base > Other
How long is a standard session timeout? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
How can we get our moderators to only see those threads that apply to them in their dashboard experience? View answer
System Administration > Moderation
If a new category is created, can a previously posted question be added to the new category created if it's related View answer
System Administration > Category Management
Explain how search results work. I entered "That." There is a question with "That" in it, but it doesn't come up View answer
Ecommerce FAQ Knowledge Base > Keyword Searches
I see our questions are being posted in Pacific Time, is there a way to adjust to our local time (Eastern)? View answer
Can I display more info about a user (a URL or signature) when they post without having to go to their profile View answer
System Administration > User Management, System Administration > Customization
Moderating users is a pain; how do I turn it off and stop getting email notifications about moderating new users? View answer
Our old system did not have question titles, do you have a suggestion on what to enter when we import our old data View answer
System Administration > Content Management, System Administration > Integrating Your Site
When importing content, do we need to create fake email addresses for the mock seed users or does the system do it View answer
How do you change the profile icon for a user? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > User Management
If an administrator reopens a question, does it close again following the normal process or does it stay open?
System Administration > Content Management, System Administration > Other
Can I import more than one user at a time? View answer
Our URL structure is https://, will the web address be https://ask.mywebsitename.co.uk ? View answer
I added a user as an administrator, but there is nowhere on their site for them to delete or moderate content. Why View answer
System Administration > User Management, System Administration > Moderation
I am Admin. How do I get to my admin site to delete or moderate content? View answer
Where can I find a list of the "reported" Questions / Answers / Comments that I need to moderate? View answer
I'm afraid of losing all of my data; does Answerbase do a daily backup to make sure nothing is lost? View answer
I just posted a few questions, why are they not showing up in my moderation queue? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Moderation
Can I send a private message from one user to another user? View answer
Ecommerce FAQ Knowledge Base > Other
If I turn off the points / ratings, will users still be able to vote "thumbs up" or "thumbs down?" View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure
