Answerbase Help
If I customize my website using Javascript / CSS, will Answerbase system updates make these function incorrectly? View answer
System Administration > Customization, System Administration > Integrating Your Site
My "Homepage About Text" is too long for one line so it wraps to the next line. How do I stop it from wrapping? View answer
System Administration > Customization
How do I remove or disable the blurry words on the login page? View answer
Public Q&A System > Registration and Login
How do I allow users to ask a question without having to go through a login process? View answer
Public Q&A System > Answering Questions, Public Q&A System > Registration and Login
How can I disable the search indexing of the user profiles on my cobranded Answerbase forum? View answer
System Administration > User Management
How can I give a user login access; they are receiving an error stating they do not have the correct permissions? View answer
Public Q&A System > Registration and Login, System Administration > User Management
Is there an API that does login verification on an existing user that asks a new question? View answer
Public Q&A System > Registration and Login, System Administration > Integrating Your Site
Is it possible to edit the timestamp on a question or answer?
System Administration > Content Management
If I insert HTML tags into an answer to add a bullet list or similar editing, will they display on the public site? View answer
Public Q&A System > Answering Questions
Can I manually adjust the points of users on my Q&A site? View answer
Public Q&A System > Point System and Structure
Can I change the buttons on my site to say something other than "Questions" and "Answers"? View answer
My Google DFP adds require a snippet of code to be added within the <head> tag, where can I enter this? View answer
If questions and answers are unique to users, how do I keep them from displaying publicly? View answer
Public Q&A System > Answering Questions, Public Q&A System > Asking Questions
Can users ask any random question that they would like? View answer
Public Q&A System > Asking Questions
Why am I getting an empty question box on my website when I set up my widget? View answer
System Administration > Integrating Your Site
Do I need to set up a unique email account to support the email communication with users? View answer
If I add one of our staff as an Admin, do they need another role for them to participate in answering questions? View answer
Public Q&A System > Answering Questions, System Administration > User Management
Can the text in the emails that the system sends be changed to be more personal to our website? View answer
Which search technology does Answerbase use in the core? Solr? Lucene? View answer
Sales Support
I’m planning to use Angular JS in the fronted. Are there any showcases of Answerbase customers that did this too? View answer
Sales Support, System Administration > Integrating Your Site