Answerbase Help
How do I add my sitemap for my question and answer content to Google Search Console? View answer
System Administration > Content Management
Does Answerbase already provide a sitemap and syndication to different search engines? View answer
System Administration > Other, System Administration > Customization
How do I place my Q&A widget on my product page on my Shopify Store? View answer
Ecommerce Integrations
How do I post a question and answer from the Answerbase administration site? View answer
How does Answerbase measure ecommerce conversion assists? View answer
System Administration > Reports
What is the "External ID" of a Category or Tag? View answer
System Administration > Category Management
Do you support OIDC via other IAM vendors like OneLogin? View answer
Public Q&A System > Asking Questions
How to change the default scheduled content review settings? View answer
Why aren't products getting associated to my questions that customers are posting? View answer
How can a Shopify merchant administrator log into their Answerbase administration site directly? View answer
Ecommerce Integrations > Shopify
Why am I getting a validation to Add either at least one category or a product to the post on my widget? View answer
What are user roles and what do they do? View answer
System Administration > User Management
What are the moderator settings to determine what a moderator gets assigned to and notified about? View answer
System Administration > Moderation
Can I set if content is published or unpublished after it's posted by a user until a moderator reviews it? View answer
How do I assign user roles to new users or existing users? View answer
What is the "Website" field used for? View answer
System Administration > Other
How do I customize the styles of my call-to-action (CTA) widget? View answer
System Administration > Customization
Drafted answers on answerbase View answer
Feature Requests
Can you change the product on a Content Creation Recommendation? View answer
How do I find what CSS style I need to reference when I want to change styles for my page or widget? View answer
System Administration > Integrating Your Site
Answerbase Help