Answerbase Help
How do I place my Q&A widget on my product page on my Shopify Store? View answer
Ecommerce Integrations
How do I post a question and answer from the Answerbase administration site? View answer
System Administration > Content Management
Do you support OIDC via other IAM vendors like OneLogin? View answer
Public Q&A System > Asking Questions
How to change the default scheduled content review settings? View answer
Why aren't products getting associated to my questions that customers are posting? View answer
How can a Shopify merchant administrator log into their Answerbase administration site directly? View answer
Ecommerce Integrations > Shopify
Why am I getting a validation to Add either at least one category or a product to the post on my widget? View answer
Can I set if content is published or unpublished after it's posted by a user until a moderator reviews it? View answer
What are the moderator settings to determine what a moderator gets assigned to and notified about? View answer
System Administration > Moderation
How do I assign user roles to new users or existing users? View answer
System Administration > User Management
How do I customize the styles of my call-to-action (CTA) widget? View answer
System Administration > Customization
Drafted answers on answerbase View answer
Feature Requests
Can you change the product on a Content Creation Recommendation? View answer
How do I find what CSS style I need to reference when I want to change styles for my page or widget? View answer
System Administration > Integrating Your Site
How do I connect my Google Search Console account to Answerbase? View answer
How do questions related to "All Products" show up on my product pages? View answer
How do you change the Product Category or Collection that questions are associated with? View answer
System Administration
What do I do with content creation recommendations that are related to one of my article pages? View answer
How do you add a video to a question or an answer response to that question on Answerbase? View answer
How do I add my sitemap for my question and answer content to Google Search Console? View answer
Answerbase Help