Answerbase Help
What does it mean if a question is "open" or "closed" and how do I edit that setting? View answer
System Administration > Content Management
Is it possible to allow users to email us their questions and then they automatically post to Answerbase? View answer
Public Q&A System > Asking Questions, System Administration > Content Management, Public Q&A System > Other
Is there a way to post multiple questions at once without importing a CSV file? View answer
Public Q&A System > Asking Questions, System Administration > Content Management
Is it possible to use both categories and tags? We want to organize by categories, but then allow tagging also. View answer
Sales Support, System Administration > Category Management, System Administration > Content Management
If an administrator reopens a question, does it close again following the normal process or does it stay open?
System Administration > Content Management, System Administration > Other
When importing content, do we need to create fake email addresses for the mock seed users or does the system do it View answer
System Administration > Content Management, System Administration > Integrating Your Site
Our old system did not have question titles, do you have a suggestion on what to enter when we import our old data View answer
How can I remove products manually from the list of products shown on our Answerbase site? View answer
After I delete a question, it still appears in the "Most Popular" filter. How long should it take to go away? View answer
We would like two areas, Field Services and Support Team. Is there a way to logically separate the questions asked View answer
Sales Support, System Administration > Content Management
Can I backup or export all of the Q&A data from my Answerbase site? View answer
Is "Most Popular" calculated the same for the widget and the site itself? View answer
If I set my questions on the start page to "Most Popular," how is that calculated? Can I influence what this means? View answer
System Administration > Customization, System Administration > Content Management
Is it possible to edit the timestamp on a question or answer?
If I search words that I know are in the questions that I just uploaded, why are they not being found? View answer
Public Q&A System > Keyword Searches, System Administration > Content Management
Can I change how many questions are displayed by default on my homepage? View answer
Can I make "Recently Asked" questions display as default on the homepage instead of "Most Popular"? View answer
System Administration > Content Management, System Administration > Customization
When setting up my website, is there a quicker way to enter my seed content than to enter them one by one? View answer
test View answer
Can I pull Q&A content to be used in our own custom materials marketing and training materials? View answer