How do I integrate Answerbase into a Services site? View answer
System Administration > Integrating Your Site, Frequently Asked
Why am I getting a "user does not have sufficient permission" when connecting Google Search Console? View answer
System Administration > Integrating Your Site
How do I post a new question of my own from my admin site to a product page? View answer
System Administration > Content Management
Can an administrator change how many points a user is awarded on Answerbase? View answer
System Administration > User Management
What does it mean if Google Search Console is communicating about "Q&A Structured Content issues"? View answer
What should I do if I get the "ORGANIC INDEXING NOTICE" notice within my administration dashboard? View answer
Does Google crawl JavaScript loaded content on a page? View answer
System Administration > Content Management, Platform Benefits > Search Engine Optimization (SEO)
What are valuable general Q&A pairs I can post on my site to start? View answer
How do I connect my Google Search Console account to Answerbase? View answer
Free Ecommerce SEO Audit
What are the default notification settings for new users created on Answerbase? View answer
In the future, if I need your services to customize my website according to my needs, is it possible? View answer
System Administration > Customization, Other
What if I post similar Q&A content related to multiple pages, does that create a "Duplicate Content" problem? View answer
Can I disable to the "Question Details" area on my site? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > Customization
How do I test my Answerbase Conversion Tracking Code on a services site? View answer
How do I add a new moderator to be notified about new questions as they come in? View answer
How do I test if my Answerbase Ecommerce Conversion Tracking Code is working correctly? View answer
Can I backup or export all of the Q&A data from my Answerbase site? View answer
How do i change the text "QUESTIONS & ANSWERS" on my BigCommerce product page widget? View answer
System Administration > Customization
How can I ensure that Answerbase connects effectively with my new Google Search Console account? View answer
Product Page SEO
If I have a subdomain, where do I get the IP address at which to point the DNS? View answer
Can I use my own domain name and brand the Q&A site as my own? View answer
System Administration > Customization, System Administration > Integrating Your Site
Can I copy and paste content from another source into the question or answer field? View answer
If I'm experiencing SPAM, is there anything I can do to try preventing it? View answer
System Administration > Other
Can I place Javascript on our Answerbase website? I want to include LivePerson chat. View answer
The timezone on my site does not match where I live; how can I change it? View answer
We want one user to get an email every time a question is asked; they are missing some emails. What did we do wrong? View answer
System Administration > Customization, System Administration > Category Management, Ecommerce FAQ Knowledge Base > Other
We need to be certain that the data is confidential; how do we make sure all users are moderated before access? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Moderation
How do questions related to "All Products" show up on my product pages? View answer
I have an auction plugin that I wanted to customize into my site. It's a PHP plugin; will that work on Answerbase? View answer
System Administration > Integrating Your Site, System Administration > Customization
How does Answerbase measure ecommerce conversion assists? View answer
System Administration > Reports
Is your code open-source or compiled so a customer is free to make modifications without the vendor's support? View answer
How can I change the "Ask us" text on the Call to Action (CTA) widget? View answer
How many users can I have on the Basic plan? View answer
System Administration > User Management, Other
Is there a translation of Answerbase into Polish? View answer
What does enabling Schema.org markup do on Answerbase? View answer
System Administration
Can I add users who can answer questions from the administration site? View answer
What is the "Website" field used for? View answer
Is it possible to use both categories and tags? We want to organize by categories, but then allow tagging also. View answer
System Administration > Category Management, System Administration > Content Management, Other
Is there a widget that offers the option of writing answers to questions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Integrating Your Site
We are medical professionals discussing real cases, can we make sure our threads are not indexed on search engines View answer
I see the demo site is not SSL encrypted, would/could that be switched on post-purchase? View answer
System Administration > Other, Other
Is there a way to answer questions using the seeded users from our initial CSV file? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > User Management, System Administration > Other
How do I change the password for an administrator or moderator? View answer
What is the "Category Association" option of the Full Featured Widget? View answer
Should my main URL and my mobile URL be the same? View answer
Can I change how many questions are displayed by default on my homepage? View answer
System Administration > Customization, System Administration > Content Management
Can I preserve the AI-Proposed answer when moving Google's People Also Asked questions to a new product/category? View answer
Ecommerce Product & Collection FAQs
What should I do if I get the "ACTION RECOMMENDED - IMPROVE ANSWER QUALITY" notification on my dashboard? View answer
Is there an API for pulling statistics from Answerbase usage like the Dashboard and Reports does in the Admin area? View answer
Does my Q&A site have to reside on a subdomain or can it reside in a folder/subdirectory? View answer
System Administration > Integrating Your Site, Other