How do I integrate Answerbase into a Services site? View answer
System Administration > Integrating Your Site, Frequently Asked
What is a moderator and how do I assign one? View answer
System Administration > Moderation
Why am I receiving emails to moderate new users? View answer
System Administration > User Management
How do I post general site-wide FAQs related to All Products from within my Answerbase Admin site? View answer
Ecommerce Product & Collection FAQs
How do questions related to "All Products" show up on my product pages? View answer
System Administration > Content Management
Does Google crawl JavaScript loaded content on a page? View answer
System Administration > Content Management, Platform Benefits > Search Engine Optimization (SEO)
How do I add my sitemap for my question and answer content to Google Search Console? View answer
What are valuable general Q&A pairs I can post on my site to start? View answer
How do I customize or change the styles and design of my Answerbase Q&A widget using CSS? View answer
What are user roles and what do they do? View answer
When adding a widget to my Wordpress site, Wordpress keeps adding <p></p> tags that are not in my code, why? View answer
System Administration > Integrating Your Site
Can I assign questions or send questions to specific staff members so they can answer them? View answer
What is the "External ID" of a Category or Tag? View answer
System Administration > Category Management
How do I test if my Answerbase Ecommerce Conversion Tracking Code is working correctly? View answer
As a moderator, can I assign questions or send questions to specific staff members so they can answer them? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, System Administration > Moderation
How can I use an existing answer to answer a new question? View answer
How do I post a new question of my own from my admin site to a product page? View answer
How does Answerbase measure ecommerce conversion assists? View answer
System Administration > Reports
How can a customer ask a question without leaving our site? We don't want to direct users away from our site. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Integrating Your Site
How can I import existing Product Q&A Content from another platform? View answer
How do you add a video to a question or an answer response to that question on Answerbase? View answer
We want one user to get an email every time a question is asked; they are missing some emails. What did we do wrong? View answer
System Administration > Customization, System Administration > Category Management, Ecommerce FAQ Knowledge Base > Other
What are the moderator settings to determine what a moderator gets assigned to and notified about? View answer
Can I place Javascript on our Answerbase website? I want to include LivePerson chat. View answer
System Administration > Customization, Other
What if I post a bunch of AI-generated content without much review or editing it? View answer
What happens if my product images are throwing a 404? View answer
Can I copy and paste content from another source into the question or answer field? View answer
Can I ask my members to pay for a subscription to access my site? View answer
System Administration > Customization, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
Our web designer is going to make some design changes, is there a CSS guide or examples to make it easier? View answer
System Administration > Customization
How do I assign user roles to new users or existing users? View answer
Can you explain "Subscribe to this category"? Do users get auto email alerts and do we need to configure anything? View answer
I have added users to my website, why did they not receive an email notification? View answer
Since I use question views for purposes of marketing, how is the number of views for a question calculated? View answer
System Administration > Other
How do I post a question and answer from the Answerbase administration site? View answer
Can I include links in my answers when I import questions and answers content? View answer
How do I add another User to view my Google Search Console Reports? View answer
System Administration > Reports, Frequently Asked
How do I add an external ID to a category? View answer
How can I prioritize the most important products in the product-by-product optimization workflow? View answer
Can I share to just Facebook or just Twitter, or do I have to share to all? View answer
How can I remove the "Help" and "Share" tools from my site? View answer
I have an auction plugin that I wanted to customize into my site. It's a PHP plugin; will that work on Answerbase? View answer
System Administration > Integrating Your Site, System Administration > Customization
Can answers that I post on Answerbase be shared in Social Media? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Other
Does Answerbase support the Japanese language? View answer
We need to integrate a comprehensive eshop into the website, will that be possible with this software? View answer
System Administration > Integrating Your Site, Other
Can I backup or export all of the Q&A data from my Answerbase site? View answer
How do I notify someone that they are setup with an account to my site? View answer
I signed up for the free trial on the Basic plan, how do I switch my trial to the Professional plan? View answer
System Administration > Other, Other
How do I change the email address associated with my account? View answer
Is it possible to move or associate a question from one subject to another if its posted under the wrong category? View answer
System Administration
Does Answerbase have a solution for integration with MS Active directory? View answer
