Answerbase Help
Can I identify a question thread as "thin content" or "micro content" on the platform? View answer
System Administration > Content Management
How can I change the "Ask us" text on the Call to Action (CTA) widget? View answer
Can I increase the character limit for the questions? View answer
How do you change that the questions should not show up automatically until reviewed by admin or moderator? View answer
How do I get notified about new questions posted as a moderator? View answer
Can you disable the voting system on Answerbase for answers and other types of content? View answer
Can I add users who can answer questions from the administration site? View answer
Is there a way to edit a question thread so that it can be assigned to a category or topic? View answer
Is it possible to edit the timestamp on a question or answer?
If an administrator reopens a question, does it close again following the normal process or does it stay open?
System Administration > Content Management, System Administration > Other
How do I post an answer on Answerbase? View answer
What does it mean if a question is "open" or "closed" and how do I edit that setting? View answer
Can I see data into my Q&A system? View answer
Is it possible to allow users to email us their questions and then they automatically post to Answerbase? View answer
Public Q&A System > Asking Questions, System Administration > Content Management, Public Q&A System > Other
Is there a way to post multiple questions at once without importing a CSV file? View answer
Public Q&A System > Asking Questions, System Administration > Content Management
Is it possible to use both categories and tags? We want to organize by categories, but then allow tagging also. View answer
Sales Support, System Administration > Category Management, System Administration > Content Management
When importing content, do we need to create fake email addresses for the mock seed users or does the system do it View answer
System Administration > Content Management, System Administration > Integrating Your Site
Our old system did not have question titles, do you have a suggestion on what to enter when we import our old data View answer
How can I remove products manually from the list of products shown on our Answerbase site? View answer
After I delete a question, it still appears in the "Most Popular" filter. How long should it take to go away? View answer