When answering questions, what is the field "Reference a Source" used for? View answer
Public Q&A System > Answering Questions
How is an answer selected and voted as the best answer? View answer
When I answer a question publicly, member asking still get an email letting them know we've answered them? View answer
How can we allow everyone to ask questions, but only allow a select few to answer the questions? View answer
Public Q&A System > Asking Questions, Public Q&A System > Answering Questions, System Administration > Customization
Is there a way to answer questions using the seeded users from our initial CSV file? View answer
Public Q&A System > Answering Questions, System Administration > User Management, System Administration > Other
Is there a widget that offers the option of writing answers to questions? View answer
Public Q&A System > Answering Questions, System Administration > Integrating Your Site
I just posted a few questions, why are they not showing up in my moderation queue? View answer
Public Q&A System > Answering Questions, System Administration > Moderation
Can we control the answers so they are only viewable by the person who asked the question? View answer
How can a customer ask a question without leaving our site? We don't want to direct users away from our site. View answer
When I'm asking or answering a question, why don't I have the option to upload an attachment? View answer
Public Q&A System > Asking Questions, Public Q&A System > Answering Questions
Is it possible to turn off the "Answer" feature? We only want questions answered in-house or by assignment. View answer
Public Q&A System > Answering Questions, System Administration > Customization
If I add one of our staff as an Admin, do they need another role for them to participate in answering questions? View answer
Public Q&A System > Answering Questions, System Administration > User Management
If I insert HTML tags into an answer to add a bullet list or similar editing, will they display on the public site? View answer
As a moderator, can I assign questions or send questions to specific staff members so they can answer them? View answer
Public Q&A System > Answering Questions, System Administration > Category Management, System Administration > Moderation
Can Answerbase inform other users when a question is asked about their area of knowledge or expertise? View answer
Public Q&A System > Answering Questions, Sales Support, System Administration > Category Management
How do I allow users to ask a question without having to go through a login process? View answer
Public Q&A System > Answering Questions, Public Q&A System > Registration and Login
If questions and answers are unique to users, how do I keep them from displaying publicly? View answer
Public Q&A System > Answering Questions, Public Q&A System > Asking Questions
