How do I integrate Answerbase into a Services site? View answer
System Administration > Integrating Your Site, Frequently Asked
How do I post general site-wide FAQs related to All Products from within my Answerbase Admin site? View answer
Ecommerce Product & Collection FAQs
How does Answerbase measure ecommerce conversion assists? View answer
System Administration > Reports
Does Google crawl JavaScript loaded content on a page? View answer
System Administration > Content Management, Platform Benefits > Search Engine Optimization (SEO)
How do I add a new moderator to be notified about new questions as they come in? View answer
System Administration > Content Management
How can I prioritize the most important products in the product-by-product optimization workflow? View answer
Is there a way to have the “Browse by Topic” items on the right side of the screen listed in alphabetical order? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > Customization
What does it mean if a question is "open" or "closed" and how do I edit that setting? View answer
Does Answerbase have a solution for integration with MS Active directory? View answer
System Administration > Integrating Your Site, Other
How do you leverage Answerbase to quickly publish and distribute helpful ecommerce FAQs across my site? View answer
Ecommerce FAQ Generator
What is the "External ID" of a Category or Tag? View answer
System Administration > Category Management
Can I pull Q&A content to be used in our own custom materials marketing and training materials? View answer
Can I use my own domain name and brand the Q&A site as my own? View answer
System Administration > Customization, System Administration > Integrating Your Site
Can I add extra pages? I need to add extra pages on my site for resources, selling books etc. View answer
How do I post a new question of my own from my admin site to a product page? View answer
How do I customize the border color on the full featured widget? View answer
System Administration > Customization
How do I connect my Google Search Console account to Answerbase? View answer
Can I make Tags optional when someone posts a question? View answer
The users would like to be able to exchange personal messages. How is this possible? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > User Management
How do I add my sitemap for my question and answer content to Google Search Console? View answer
How long does Google take to crawl my new pages or content? View answer
What is the "Website" field used for? View answer
System Administration > Other
Is there a translation of Answerbase into German? View answer
System Administration > Customization, Other
How can I give a user login access; they are receiving an error stating they do not have the correct permissions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > User Management
What does the "Browsing Option" setting do for the ecommerce module? View answer
How do I see the performance of my Q&A landing pages in Google Search Console?
Can I change the border color on my Ask Question widget? View answer
What if I post similar Q&A content related to multiple pages, does that create a "Duplicate Content" problem? View answer
Does Answerbase support the Japanese language? View answer
How do I test if my Answerbase Ecommerce Conversion Tracking Code is working correctly? View answer
System Administration > Integrating Your Site
How do I customize or change the styles and design of my Answerbase Q&A widget using CSS? View answer
What email address is the "from" address for Answerbase notification emails to the customer? View answer
What does it mean to anonymize a user? View answer
System Administration > User Management
Can answers that I post on Answerbase be shared in Social Media? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Other
How do you change that the questions should not show up automatically until reviewed by admin or moderator? View answer
Can we suppress the picture and username of the user asking the question on the FAQ page? View answer
Can users login using Facebook and Google credentials? View answer
System Administration > Third Party Login, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Do I need to set up a unique email account to support the email communication with users? View answer
If a new category is created, can a previously posted question be added to the new category created if it's related View answer
How do I get notified about new questions posted as a moderator? View answer
Is there an API for pulling statistics from Answerbase usage like the Dashboard and Reports does in the Admin area? View answer
How do I Associate Q&A's to Products, Categories, or "All Products"? View answer
Is Answerbase supported in the Arabic language? If so, can you direct me to the resources to achieve it? View answer
What does "Move to a different Product/Category " do when managing "People Also Asked" questions from Google? View answer
What does enabling Schema.org markup do on Answerbase? View answer
System Administration
When I added the e-commerce module, I had to change to categories. I removed the module, how do I get back to tags View answer
I added a user as an administrator, but there is nowhere on their site for them to delete or moderate content. Why View answer
System Administration > User Management, System Administration > Moderation
How do I change the password for an administrator or moderator? View answer
What are valuable general Q&A pairs I can post on my site to start? View answer
What is the best way to view the answered inbound questions in the dashboard? View answer
