We want one user to get an email every time a question is asked; they are missing some emails. What did we do wrong? View answer
System Administration > Customization, System Administration > Category Management, Public Q&A System > Other
I entered my Google Analytics code in the admin section, now it appears at the bottom of my site. What's wrong? View answer
System Administration > Customization, System Administration > Other
Our web designer is going to make some design changes, is there a CSS guide or examples to make it easier? View answer
System Administration > Customization
Can I place Javascript on our Answerbase website? I want to include LivePerson chat. View answer
Sales Support, System Administration > Customization
I marked a group of pages as "no-index" in the robots.txt file, how to I keep <meta>tags from overriding this? View answer
Can I share to just Facebook or just Twitter, or do I have to share to all? View answer
How can I remove the "Help" and "Share" tools from my site? View answer
It is possible to have two tiers of categories? e.g. categories > sub-categories View answer
System Administration > Category Management, System Administration > Customization
How do I customize the border color on the full featured widget? View answer
Where do I make a change to [SITENAME]? View answer
Can we customize the data fields required during user registration to include info such as phone number, etc.? View answer
Public Q&A System > Registration and Login, System Administration > Customization
If I set my questions on the start page to "Most Popular," how is that calculated? Can I influence what this means? View answer
System Administration > Customization, System Administration > Content Management
How do I remove the image portion of the user profile. I want them to have a username but no picture. View answer
Is it possible to turn off the "Answer" feature? We only want questions answered in-house or by assignment. View answer
Public Q&A System > Answering Questions, System Administration > Customization
For Microsoft Dynamics CRM, which API will allow me to export Q&A thread history to upload to a 3rd party database View answer
System Administration > Customization, System Administration > Integrating Your Site
My Google DFP adds require a snippet of code to be added within the <head> tag, where can I enter this? View answer
Can I change the buttons on my site to say something other than "Questions" and "Answers"? View answer
Can I set up my Q&A site so that every question has to be moderated before it is posted? View answer
System Administration > Moderation, System Administration > Customization, Sales Support
How can I prevent users from being able to comment on questions that have been asked? View answer
Public Q&A System > Asking Questions, System Administration > Customization
Can I use my own domain name and brand the Q&A site as my own? View answer
Can I advertise on my Answerbase pages? View answer
Can the panel at the bottom right of the Q&A page with links to Social Media be removed? View answer
System Administration > Customization, System Administration > Third Party Login
Can I change how many questions are displayed by default on my homepage? View answer
Can I make "Recently Asked" questions display as default on the homepage instead of "Most Popular"? View answer
System Administration > Content Management, System Administration > Customization
My "Homepage About Text" is too long for one line so it wraps to the next line. How do I stop it from wrapping? View answer
If I customize my website using Javascript / CSS, will Answerbase system updates make these function incorrectly? View answer
Do I need to set up a unique email account to support the email communication with users? View answer
Can the text in the emails that the system sends be changed to be more personal to our website? View answer
Can the text in the "new user" email notification be changed? View answer
If I want to change the text in the title of my website, where do I need to go in order to do that? View answer
When customizing a website header, is it possible to change the font size of the title display? View answer
I setup my own domain for Q&A with my domain provider, now what? View answer
How do I attach Answerbase to my website? View answer
System Administration > Integrating Your Site, System Administration > Customization
Do you have any alternative themes? View answer
Can I add links at the footer or customize the terms page to add some new lines for it? View answer
