How do I integrate Answerbase into a Services site? View answer
System Administration > Integrating Your Site, Frequently Asked
How do you set up an Nginx reverse proxy so I can get a 3rd party content on a subdirectory in my site? View answer
System Administration > Integrating Your Site
What are valuable general Q&A pairs I can post on my site to start? View answer
System Administration > Content Management
When does Answerbase create new content pages to be indexed by search engines and AI? View answer
How do I connect my Google Search Console account to Answerbase? View answer
How does Answerbase measure ecommerce conversion assists? View answer
System Administration > Reports
How can I prioritize the most important products in the product-by-product optimization workflow? View answer
Is there a translation of Answerbase into French? View answer
System Administration > Customization, Other
How do I test if my Answerbase Ecommerce Conversion Tracking Code is working correctly? View answer
How do you edit the email notification settings for users? View answer
System Administration > User Management
In registration, can I integrate a third party mailing list software to automatically add user info into a database View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
Can I change the buttons on my site to say something other than "Questions" and "Answers"? View answer
System Administration > Customization
What does it mean if a question is "open" or "closed" and how do I edit that setting? View answer
Can I identify a question thread as "thin content" or "micro content" on the platform? View answer
Can I include links in my answers when I import questions and answers content? View answer
How do I add my sitemap for my question and answer content to Google Search Console? View answer
Can I offer Facebook login only, while excluding LinkedIn, Twitter, and OpenID? View answer
System Administration > Third Party Login
Can the panel at the bottom right of the Q&A page with links to Social Media be removed? View answer
System Administration > Customization, System Administration > Third Party Login
Where can I find a list of the "reported" Questions / Answers / Comments that I need to moderate? View answer
System Administration > Moderation
Can I change how many questions are displayed by default on my homepage? View answer
System Administration > Customization, System Administration > Content Management
The timezone on my site does not match where I live; how can I change it? View answer
System Administration > Other
What if I post a bunch of AI-generated content without much review or editing it? View answer
Do you have the ability to edit the checkbox on the ask question form related to Terms & Conditions? View answer
Can I import more than one user at a time? View answer
What does it mean to "validate that users are posting questions in a strict question format"? View answer
What does it mean to "Dismiss for this Category" in the category recommendations? View answer
System Administration > AI-Enhanced Workflows
What happens if my product images are throwing a 404? View answer
What does "Total Indexable Questions" mean on my reports? View answer
Is Answerbase a forum /communities out-of-box or does it require customization? Do we have to use you to customize View answer
How do I post general site-wide FAQs related to All Products from within my Answerbase Admin site? View answer
Ecommerce Product & Collection FAQs
Can I preserve the AI-Proposed answer when moving Google's People Also Asked questions to a new product/category? View answer
After I delete a question, it still appears in the "Most Popular" filter. How long should it take to go away? View answer
Can I assign questions or send questions to specific staff members so they can answer them? View answer
How do I notify someone that they are setup with an account to my site? View answer
What is the "Product Association" option of the Full Featured Widget? View answer
How can I send a message to all of my users at once? View answer
Can I pull Q&A content to be used in our own custom materials marketing and training materials? View answer
I am Admin. How do I get to my admin site to delete or moderate content? View answer
I signed up for the free trial on the Basic plan, how do I switch my trial to the Professional plan? View answer
System Administration > Other, Other
How many users does the Basic Account and Professional Account support? View answer
System Administration > User Management, Other
I added a user as an administrator, but there is nowhere on their site for them to delete or moderate content. Why View answer
System Administration > User Management, System Administration > Moderation
Is there a way to make a user's password expire annually so that they have to confirm their company email each year? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration
Our company has multiple domains, can we put them all under a single account or do we need one account per domain? View answer
System Administration > Integrating Your Site, System Administration > Other
When I added the e-commerce module, I had to change to categories. I removed the module, how do I get back to tags View answer
System Administration > Category Management
Is it possible to customize the rank/reputation, point system, etc? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > Customization
How many users can I have on the Basic plan? View answer
Do I have to install anything or can I control my whole Answerbase site online? View answer
Can I ask my members to pay for a subscription to access my site? View answer
System Administration > Customization, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
I have at least one user with an Expert role, but my Experts widget is empty. How does it populate? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > User Management
Is it possible to allow users to email us their questions and then they automatically post to Answerbase? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Content Management, Ecommerce FAQ Knowledge Base > Other
