How do I integrate Answerbase into a Services site? View answer
System Administration > Integrating Your Site, Frequently Asked
What are valuable general Q&A pairs I can post on my site to start? View answer
System Administration > Content Management
How do I post general site-wide FAQs related to All Products from within my Answerbase Admin site? View answer
Ecommerce Product & Collection FAQs
How do I post a new question of my own from my admin site to a product page? View answer
How do I connect my Google Search Console account to Answerbase? View answer
Free Ecommerce SEO Audit
Can an administrator change how many points a user is awarded on Answerbase? View answer
System Administration > User Management
Is it possible to add a SSL Certificate along with the custom Domain? View answer
System Administration > Integrating Your Site
What does it mean if Google Search Console is communicating about "Q&A Structured Content issues"? View answer
How long should my answers be in order to have the most value for my site? View answer
What are the default notification settings for new users created on Answerbase? View answer
How do you set up an Nginx reverse proxy so I can get a 3rd party content on a subdirectory in my site? View answer
How do I add another User to view my Google Search Console Reports? View answer
System Administration > Reports, Frequently Asked
What should I do if I get the "ORGANIC INDEXING NOTICE" notice within my administration dashboard? View answer
Why am I getting a "user does not have sufficient permission" when connecting Google Search Console? View answer
What does it mean if a question is "open" or "closed" and how do I edit that setting? View answer
How do I test if my Answerbase Ecommerce Conversion Tracking Code is working correctly? View answer
How do I upload product specs sheets, sales sheets and manuals to automate answering ecommerce questions? View answer
Ecommerce FAQ Generator
How do I customize or change the styles and design of my Answerbase Q&A widget using CSS? View answer
Can I change the border color on my Ask Question widget? View answer
System Administration > Customization
Can I backup or export all of the Q&A data from my Answerbase site? View answer
Can I put Google Adsense on my Q&A pages throughout my site? View answer
System Administration > Customization, Other
Can I assign questions or send questions to specific staff members so they can answer them? View answer
I need help posting answers to questions View answer
System Administration
Does Google crawl JavaScript loaded content on a page? View answer
System Administration > Content Management, Platform Benefits > Search Engine Optimization (SEO)
How can I remove the "Help" and "Share" tools from my site? View answer
Can I place Javascript on our Answerbase website? I want to include LivePerson chat. View answer
Is "Most Popular" calculated the same for the widget and the site itself? View answer
Are user roles like "Expert" and "Staff Expert" ranked differently for prominence on user point ranking lists? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > User Management
We want one user to get an email every time a question is asked; they are missing some emails. What did we do wrong? View answer
System Administration > Customization, System Administration > Category Management, Ecommerce FAQ Knowledge Base > Other
For Microsoft Dynamics CRM, which API will allow me to export Q&A thread history to upload to a 3rd party database View answer
System Administration > Customization, System Administration > Integrating Your Site
Can we move data from the trial site to the new site when we begin service, or do we have to redo all customization View answer
If I add one of our staff as an Admin, do they need another role for them to participate in answering questions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > User Management
What is the "Website" field used for? View answer
System Administration > Other
Can you change the product on a Content Creation Recommendation? View answer
How do questions related to "All Products" show up on my product pages? View answer
What does it do to add the product or offering name to the title of a question? View answer
Can I use my own domain name and brand the Q&A site as my own? View answer
Can I add users who can answer questions from the administration site? View answer
Can I change how many questions are displayed by default on my homepage? View answer
System Administration > Customization, System Administration > Content Management
How can I systematically go through content that has a low quality reputation and improve it? View answer
If I set my site to private, will it be viewed by Google searches? View answer
System Administration > Customization, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
How do i change the text "QUESTIONS & ANSWERS" on my BigCommerce product page widget? View answer
Can the text in the emails that the system sends be changed to be more personal to our website? View answer
Is there a translation of Answerbase into Polish? View answer
Is it possible to deem moderated all future posts from a person who has posted moderated content in the past? View answer
System Administration > Moderation
When setting up my website, is there a quicker way to enter my seed content than to enter them one by one? View answer
How can I ensure that Answerbase connects effectively with my new Google Search Console account? View answer
Product Page SEO
How can I change the "Ask us" text on the Call to Action (CTA) widget? View answer
How do I reset a user's password in Answerbase's Administration Portal? View answer
Is it possible to change the name of the site and how can I do that? View answer
