How does Answerbase relate with online chat? I want instant answers to use alongside existing chat. View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base, Other
We would like two areas, Field Services and Support Team. Is there a way to logically separate the questions asked View answer
System Administration > Content Management, Other
Can we make people pay to ask questions? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Other
Do you have a WordPress plugin? View answer
System Administration > Integrating Your Site, Other
I see the demo site is not SSL encrypted, would/could that be switched on post-purchase? View answer
System Administration > Other, Other
If 1000's of our staff logged onto Answerbase at the same time, would your system be able to cope? View answer
Ecommerce FAQ Knowledge Base > Other, Other
For search engine optimization, does every question asked equal a new page to be indexed? View answer
Are there any discounts on plan prices for non-profit companies?
Other
Our pageviews spike and exceed the threshold for two months, can we average the monthly views with very low months
Can I set up my Q&A site so that every question has to be moderated before it is posted? View answer
System Administration > Moderation, System Administration > Customization, Other
Can I tie into our existing product review program so users don't have to create another account for Q&A? View answer
We want students to ask questions without registering, we moderate, and then we answer them. Can Answerbase do this View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
Can we get Answerbase to run in a locked student area of our site program? View answer
Is it possible to import Q&A content from other system or platform? View answer
Can Answerbase inform other users when a question is asked about their area of knowledge or expertise? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, Other
Are Single Sign-On (SSO) capabilities available on all Answerbase plans? View answer
Can I integrate Answerbase into my existing application or website? View answer
What are the monthly pageview threshold and overage charges for the Business Plan? View answer
In the "E-Commerce Module" row on the pricing page, is this referring to the number of pages I can list my Q&A on? View answer
What is provided in the enterprise plan? View answer
Is there a maximum number of users we can have? View answer
System Administration > User Management, Other
I need a Q&A module for a one time event; can I create and pay for an account for only one month? View answer
I want user "A" to access all products, but "B" to access only two products. Is this an out-of-box option or custom View answer
System Administration > Category Management, System Administration > Customization, Other
How many users can I have on the Basic plan? View answer
How many users does the Basic Account and Professional Account support? View answer
We're told your product has the potential of positively affecting SEO rankings. Can you comment on that idea? View answer
Some question and answer websites have a scoring system, do u? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, Other
Is is possible for our users to be able to post projects with their questions as zip files less than 3MB? View answer
What is your turnaround time for email support? View answer
Do you offer "pay as you go" price plans? View answer
What is your minimum term contract? View answer
When integrating Answerbase with my website, should I use a subdirectory or a subdomain? View answer
Is there a discount if I pay for a full years subscription of service up front? View answer
What are the API activity threshold and overage charges for the Business Plan per month? View answer
Does Answerbase currently support the German language? View answer
Are the questions and answers in the Answerbase system crawlable by Google Bot for SEO purposes? View answer
When using Answerbase,will Google give us the same SEO value as they would if we created our own Q&A platform? View answer
If I decided to go with Answerbase, what is an estimate on how long it would take to have my site up and running? View answer
I want my Q&A content to sit on my product pages instead of solely on Answerbase servers, is this possible? View answer
Can I use a credit card to pay for my Answerbase subscription? View answer
Which search technology does Answerbase use in the core? Solr? Lucene? View answer
I’m planning to use Angular JS in the fronted. Are there any showcases of Answerbase customers that did this too? View answer
Can I place Javascript on our Answerbase website? I want to include LivePerson chat. View answer
System Administration > Customization, Other
What is the uptime/reliability for your hosted solution? View answer
Can your enterprise solution operate in a closed system with absolutely no Internet access? View answer
Can we move data from the trial site to the new site when we begin service, or do we have to redo all customization View answer
I'm an online retailer, how can Answerbase help improve my conversion rates? View answer
Do your widgets work with responsive web design so that they are mobile/tablet friendly? View answer
Does my Q&A site have to reside on a subdomain or can it reside in a folder/subdirectory? View answer
Can I install widgets on multiple pages? View answer