Answerbase Help
We would like SSO capability. We use Active Directory- how can this provide the authentication to your product? View answer
Sales Support, System Administration > Integrating Your Site, Public Q&A System > Registration and Login
How can a customer ask a question without leaving our site? We don't want to direct users away from our site. View answer
Public Q&A System > Answering Questions, System Administration > Integrating Your Site
We need to be certain that the data is confidential; how do we make sure all users are moderated before access? View answer
Public Q&A System > Registration and Login, System Administration > Moderation
Can your enterprise solution operate in a closed system with absolutely no Internet access? View answer
Sales Support, Public Q&A System > Other
We want one user to get an email every time a question is asked; they are missing some emails. What did we do wrong? View answer
System Administration > Customization, System Administration > Category Management, Public Q&A System > Other
We want students to ask questions without registering, we moderate, and then we answer them. Can Answerbase do this View answer
Sales Support, Public Q&A System > Registration and Login
When I'm asking or answering a question, why don't I have the option to upload an attachment? View answer
Public Q&A System > Asking Questions, Public Q&A System > Answering Questions
Are user roles like "Expert" and "Staff Expert" ranked differently for prominence on user point ranking lists? View answer
Public Q&A System > Point System and Structure, System Administration > User Management
Is it possible to manually rank users on the home page and member page? We want certain users to have prominence. View answer
In registration, can I integrate a third party mailing list software to automatically add user info into a database View answer
Public Q&A System > Registration and Login, System Administration > Integrating Your Site
Can we customize the data fields required during user registration to include info such as phone number, etc.? View answer
Public Q&A System > Registration and Login, System Administration > Customization
Is there a way to "zero" the points accumulated so far by a user? View answer
Public Q&A System > Point System and Structure
The users would like to be able to exchange personal messages. How is this possible? View answer
Public Q&A System > Other, System Administration > User Management
Can users just look up answers and ask questions without having to login/register? View answer
Public Q&A System > Registration and Login
Is it possible to turn off the "Answer" feature? We only want questions answered in-house or by assignment. View answer
Public Q&A System > Answering Questions, System Administration > Customization
If I add one of our staff as an Admin, do they need another role for them to participate in answering questions? View answer
Public Q&A System > Answering Questions, System Administration > User Management
Can I manually adjust the points of users on my Q&A site? View answer
If I insert HTML tags into an answer to add a bullet list or similar editing, will they display on the public site? View answer
Public Q&A System > Answering Questions
Is there an API that does login verification on an existing user that asks a new question? View answer