Answerbase Help
What file types are supported for attachments? View answer
Public Q&A System > Other
How can I remove Recaptcha when users are submitting a question or answer? View answer
Public Q&A System > Asking Questions
Can you tell me the password for my website? I forgot it, but I don't want to change it. View answer
Public Q&A System > Registration and Login
We want one user to get an email every time a question is asked; they are missing some emails. What did we do wrong? View answer
System Administration > Customization, System Administration > Category Management, Public Q&A System > Other
How do I change the logo reflected on the top of my Answerbase knowledge base? View answer
Public Q&A System
Is it possible to add a specific user to a category so that user will be notified to be able to answer? View answer
Can I remove the Tools and Share sections of the right column of my homepage? View answer
Can I create my own field that sends users to Answerbase powered ask question form? View answer
Can I create my own search field that sends users to Answerbase powered search results? View answer
Explain how search results work. I entered "That." There is a question with "That" in it, but it doesn't come up View answer
Public Q&A System > Keyword Searches
Is it possible to integrate SSO out-of-the-box or is that a customization? View answer
Sales Support, System Administration > Integrating Your Site, Public Q&A System > Registration and Login
Can users ask any random question that they would like? View answer
How do you change the profile icon for a user? View answer
Public Q&A System > Other, System Administration > User Management
What is an Answerbase Article and how do you manage them? View answer
Can we disable the Report option under each question or answer? View answer
How does Answerbase relate with online chat? I want instant answers to use alongside existing chat. View answer
Sales Support, System Administration > Integrating Your Site, Public Q&A System
I don't want my customers to have to register or sign in twice to ask a question, how can I stop this? View answer
Public Q&A System > Registration and Login, System Administration > Integrating Your Site
Is there a way to post multiple questions at once without importing a CSV file? View answer
Public Q&A System > Asking Questions, System Administration > Content Management
Can my audience subscribe to receive an email every time a question is asked about a particular keyword? View answer
Public Q&A System > Asking Questions, Public Q&A System > Other
Does Answerbase support live chatting? View answer
Sales Support, Public Q&A System > Other
Answerbase Help
