Can I use my own domain name and brand the Q&A site as my own? View answer
System Administration > Customization, System Administration > Integrating Your Site
What are the API activity threshold and overage charges for the Business Plan per month? View answer
Sales Support, Billing and Payments
What are the monthly pageview threshold and overage charges for the Business Plan? View answer
Is there a way to make my Answerbase site available over SSL? View answer
System Administration > Integrating Your Site
As a moderator, can I assign questions or send questions to specific staff members so they can answer them? View answer
Public Q&A System > Answering Questions, System Administration > Category Management, System Administration > Moderation
Can Answerbase search the existing database of questions for relevant matches before the user submits the question View answer
Public Q&A System > Asking Questions
Can I advertise on my Answerbase pages? View answer
System Administration > Customization
For search engine optimization, does every question asked equal a new page to be indexed? View answer
Public Q&A System > Asking Questions, Sales Support
If I have a subdomain, where do I get the IP address at which to point the DNS? View answer
How long does DNS propagation take? View answer
Is there a discount if I pay for a full years subscription of service up front? View answer
When integrating Answerbase with my website, should I use a subdirectory or a subdomain? View answer
Sales Support, System Administration > Integrating Your Site
Can I integrate Answerbase into my existing application or website? View answer
System Administration > Integrating Your Site, Sales Support
Are Single Sign-On (SSO) capabilities available on all Answerbase plans? View answer
Sales Support, Public Q&A System > Registration and Login
Can Answerbase inform other users when a question is asked about their area of knowledge or expertise? View answer
Public Q&A System > Answering Questions, Sales Support, System Administration > Category Management
What is your minimum term contract? View answer
Do you offer "pay as you go" price plans? View answer
Can the panel at the bottom right of the Q&A page with links to Social Media be removed? View answer
System Administration > Customization, System Administration > Third Party Login
If I search words that I know are in the questions that I just uploaded, why are they not being found? View answer
Public Q&A System > Keyword Searches, System Administration > Content Management
Can I change how many questions are displayed by default on my homepage? View answer
System Administration > Customization, System Administration > Content Management
Can I make "Recently Asked" questions display as default on the homepage instead of "Most Popular"? View answer
System Administration > Content Management, System Administration > Customization
My "Homepage About Text" is too long for one line so it wraps to the next line. How do I stop it from wrapping? View answer
If I customize my website using Javascript / CSS, will Answerbase system updates make these function incorrectly? View answer
How do I remove or disable the blurry words on the login page? View answer
Public Q&A System > Registration and Login
How do I allow users to ask a question without having to go through a login process? View answer
Public Q&A System > Answering Questions, Public Q&A System > Registration and Login
If questions and answers are unique to users, how do I keep them from displaying publicly? View answer
Public Q&A System > Answering Questions, Public Q&A System > Asking Questions
Can users ask any random question that they would like? View answer
Why am I getting an empty question box on my website when I set up my widget? View answer
Do I need to set up a unique email account to support the email communication with users? View answer
