Answerbase Help
What is provided in the enterprise plan? View answer
Sales Support
How long do logged in sessions last for users?
Public Q&A System > Registration and Login
I marked a group of pages as "no-index" in the robots.txt file, how to I keep <meta>tags from overriding this? View answer
System Administration > Customization, System Administration > Other
If I'm experiencing SPAM, is there anything I can do to try preventing it? View answer
System Administration > Other
Since I use question views for purposes of marketing, how is the number of views for a question calculated? View answer
Can I place Javascript on our Answerbase website? I want to include LivePerson chat. View answer
Sales Support, System Administration > Customization
The timezone on my site does not match where I live; how can I change it? View answer
Can you explain "Subscribe to this category"? Do users get auto email alerts and do we need to configure anything? View answer
System Administration > Category Management
What is the uptime/reliability for your hosted solution? View answer
Is it possible to manually rank users on the home page and member page? We want certain users to have prominence. View answer
Public Q&A System > Point System and Structure, System Administration > User Management
Are user roles like "Expert" and "Staff Expert" ranked differently for prominence on user point ranking lists? View answer
What file types are supported for attachments? View answer
Public Q&A System > Other
What is the "External ID" of a Category or Tag? View answer
Is there a maximum number of users we can have? View answer
Sales Support, System Administration > User Management
What is the "Category Association" option of the Full Featured Widget? View answer
System Administration > Integrating Your Site