What is the uptime/reliability for your hosted solution? View answer
Other
Can I place Javascript on our Answerbase website? I want to include LivePerson chat. View answer
System Administration > Customization, Other
What are the monthly pageview threshold and overage charges for the Business Plan? View answer
What is provided in the enterprise plan? View answer
Are the questions and answers in the Answerbase system crawlable by Google Bot for SEO purposes? View answer
Does Answerbase currently support the German language? View answer
Ecommerce FAQ Knowledge Base > Other, Other
What is your turnaround time for email support? View answer
I see the demo site is not SSL encrypted, would/could that be switched on post-purchase? View answer
System Administration > Other, Other
If 1000's of our staff logged onto Answerbase at the same time, would your system be able to cope? View answer
We are medical professionals discussing real cases, can we make sure our threads are not indexed on search engines View answer
Our site is build on a .NET framework. Would there be any issues integrating the forum (including SSO)? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site, Other
Does Answerbase provide 256 bit or 128 bit encryption with its SSL certificate? View answer
System Administration > Integrating Your Site, Other
Are there any discounts on plan prices for non-profit companies?
For search engine optimization, does every question asked equal a new page to be indexed? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Other
When integrating Answerbase with my website, should I use a subdirectory or a subdomain? View answer
can i change the location of the search field View answer
Can Answerbase inform other users when a question is asked about their area of knowledge or expertise? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, Other
Drafted answers on answerbase View answer
Does the Google Helpful Content System impact the Google My Business Listings? View answer
I need a Q&A module for a one time event; can I create and pay for an account for only one month? View answer
Can I have a list of supported hardware necessary to run your software? View answer
Is there a translation of Answerbase into Portuguese (pt-BR)? View answer
Do you support videos in both questions and answers? View answer
Can we make people pay to ask questions? View answer
Is your code open-source or compiled so a customer is free to make modifications without the vendor's support? View answer
I want user "A" to access all products, but "B" to access only two products. Is this an out-of-box option or custom View answer
System Administration > Category Management, System Administration > Customization, Other
Do your widgets work with responsive web design so that they are mobile/tablet friendly? View answer
We need to integrate a comprehensive eshop into the website, will that be possible with this software? View answer
Do you have a WordPress plugin? View answer
Can we move data from the trial site to the new site when we begin service, or do we have to redo all customization View answer
If Answerbase increases their prices or limit the number of users, can I take my member data if I leave? View answer
System Administration > User Management, Other
We want students to ask questions without registering, we moderate, and then we answer them. Can Answerbase do this View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
I signed up for the free trial on the Basic plan, how do I switch my trial to the Professional plan? View answer
How many users does the Basic Account and Professional Account support? View answer
Is there a translation of Answerbase into Polish? View answer
It the monthly fee the cost per community or per user? View answer
Which search technology does Answerbase use in the core? Solr? Lucene? View answer
Does Answerbase support multiple choice questions? View answer
Can I use a credit card to pay for my Answerbase subscription? View answer
Is it possible to use both categories and tags? We want to organize by categories, but then allow tagging also. View answer
System Administration > Category Management, System Administration > Content Management, Other
Can I put Google Adsense on my Q&A pages throughout my site? View answer
If I decided to go with Answerbase, what is an estimate on how long it would take to have my site up and running? View answer
Is it easy to upgrade or downgrade between the different plans or does it cause a lot of problems? View answer
Does Answerbase integrate with Microsoft Dynamics CRM? View answer
When using Answerbase,will Google give us the same SEO value as they would if we created our own Q&A platform? View answer
Do I have to install anything or can I control my whole Answerbase site online? View answer
In the future, if I need your services to customize my website according to my needs, is it possible? View answer
Some question and answer websites have a scoring system, do u? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, Other
Is it possible to allow generic access from the public without them creating an account? View answer
Can I ask my members to pay for a subscription to access my site? View answer
System Administration > Customization, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
