How does Answerbase relate with online chat? I want instant answers to use alongside existing chat. View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base, Other
Is it possible to integrate SSO out-of-the-box or is that a customization? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
We need to integrate a comprehensive eshop into the website, will that be possible with this software? View answer
System Administration > Integrating Your Site, Other
Does Answerbase have a solution for integration with MS Active directory? View answer
Does Oauth2 require us to setup Active Directory Federation Services (ADFS)? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Is there a plan that allows embedding widgets over https? View answer
How can I modify the navigation links and style the navigation area to that of the root domain? View answer
System Administration > Integrating Your Site
Concerning SSO, how long is the timeout on a login session? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
Our old system did not have question titles, do you have a suggestion on what to enter when we import our old data View answer
System Administration > Content Management, System Administration > Integrating Your Site
Is there a setting to change the word “Continue” to “Add a Question” on the Full Featured Widget? View answer
System Administration > Integrating Your Site, System Administration > Customization
Can I create a widget that displays only unanswered questions? View answer
Does Answerbase provide 256 bit or 128 bit encryption with its SSL certificate? View answer
Can I place JavaScript on our Answerbase website? I want to include LivePerson chat. View answer
System Administration > Customization, System Administration > Integrating Your Site
We would like SSO capability. We use Active Directory- how can this provide the authentication to your product? View answer
When setting up products in the ecommerce module, entering each one is tedious. Can we send you a product feed? View answer
How can a customer ask a question without leaving our site? We don't want to direct users away from our site. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Integrating Your Site
Does my Q&A site have to reside on a subdomain or can it reside in a folder/subdirectory? View answer
How do I make related questions appear on specific pages of my site so they relate to the content on that page? View answer
If we use your software on the wordpress blog, can we add in other plugins? View answer
We have an OpenLDAP server to store user's login credentials, can Answerbase talk with it to allow seamless login? View answer
For Microsoft Dynamics CRM, which API will allow me to export Q&A thread history to upload to a 3rd party database View answer
Is there an API that does login verification on an existing user that asks a new question? View answer
I want my Q&A content to sit on my product pages instead of solely on Answerbase servers, is this possible? View answer
I've created a widget and pasted the code into my Wordpress site. Nothing comes up or I see the code. What's wrong View answer
Can I use my own domain name and brand the Q&A site as my own? View answer
Do you have any specific examples of WordPress plug-ins, widgets, and integration? View answer
If I have a subdomain, where do I get the IP address at which to point the DNS? View answer
When integrating Answerbase with my website, should I use a subdirectory or a subdomain? View answer
Is there a way for the widget to not show the Question Details and tagging screens? View answer
Is there anyway for us to optimize the Q&A page to include our phone number and calls to action? View answer
Where can I find the Single Sign-On (SSO) documentation? View answer
What is the "Product Association" option of the Full Featured Widget? View answer
What is the "Auto-relate page to new questions asked" option? View answer
