How do I integrate Answerbase into a Services site? View answer
System Administration > Integrating Your Site, Frequently Asked
How do I post general site-wide FAQs related to All Products from within my Answerbase Admin site? View answer
Ecommerce Product & Collection FAQs
How do I add another User to view my Google Search Console Reports? View answer
System Administration > Reports, Frequently Asked
What are valuable general Q&A pairs I can post on my site to start? View answer
System Administration > Content Management
How do I test if my Answerbase Ecommerce Conversion Tracking Code is working correctly? View answer
System Administration > Integrating Your Site
Why am I getting a "user does not have sufficient permission" when connecting Google Search Console? View answer
How do you set up an Nginx reverse proxy so I can get a 3rd party content on a subdirectory in my site? View answer
What does it mean if a question is "open" or "closed" and how do I edit that setting? View answer
How do I connect my Google Search Console account to Answerbase? View answer
What are user roles and what do they do? View answer
System Administration > User Management
Does Answerbase have a solution for integration with MS Active directory? View answer
System Administration > Integrating Your Site, Other
Can I set up my Q&A site so that every question has to be moderated before it is posted? View answer
System Administration > Moderation, System Administration > Customization, Other
Should my tags start with a capital letter or lower case? Will the system recognize them as the same? View answer
System Administration > Category Management
Can you disable the voting system on Answerbase for answers and other types of content? View answer
How do I customize or change the styles and design of my Answerbase Q&A widget using CSS? View answer
Can I add users who can answer questions from the administration site? View answer
Can Answerbase inform other users when a question is asked about their area of knowledge or expertise? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, Other
What size are the 3 sections on the "Questions" page where I can place my adds? View answer
System Administration > Customization, System Administration > Other
Can I change how many questions are displayed by default on my homepage? View answer
System Administration > Customization, System Administration > Content Management
How do I create my own Twitter application for Twitter login? View answer
System Administration > Third Party Login
Can I identify a question thread as "thin content" or "micro content" on the platform? View answer
Can I assign questions or send questions to specific staff members so they can answer them? View answer
How do I find the list of questions associated with each of my products? View answer
Product Page SEO
I see the demo site is not SSL encrypted, would/could that be switched on post-purchase? View answer
System Administration > Other, Other
Where can I find a list of the "reported" Questions / Answers / Comments that I need to moderate? View answer
System Administration > Moderation
In registration, can I integrate a third party mailing list software to automatically add user info into a database View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
Can I ask my members to pay for a subscription to access my site? View answer
System Administration > Customization, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
What if I post a bunch of AI-generated content without much review or editing it? View answer
What happens if my product images are throwing a 404? View answer
Do I have to install anything or can I control my whole Answerbase site online? View answer
Can I include links in my answers when I import questions and answers content? View answer
How do I post a question and answer from the Answerbase administration site? View answer
I don't want my customers to have to register or sign in twice to ask a question, how can I stop this? View answer
How do i change the text "QUESTIONS & ANSWERS" on my BigCommerce product page widget? View answer
System Administration > Customization
How do I add an external ID to a category? View answer
How do I get moderation emails sent to another user besides the administrator? View answer
Since I use question views for purposes of marketing, how is the number of views for a question calculated? View answer
System Administration > Other
Is your code open-source or compiled so a customer is free to make modifications without the vendor's support? View answer
System Administration > Customization, Other
We would like SSO capability. We use Active Directory- how can this provide the authentication to your product? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
When setting up products in the ecommerce module, entering each one is tedious. Can we send you a product feed? View answer
How do you add a video to a question or an answer response to that question on Answerbase? View answer
Is it possible to integrate SSO out-of-the-box or is that a customization? View answer
Does Answerbase support the Japanese language? View answer
I have added users to my website, why did they not receive an email notification? View answer
We need to integrate a comprehensive eshop into the website, will that be possible with this software? View answer
What are the moderator settings to determine what a moderator gets assigned to and notified about? View answer
How do questions related to "All Products" show up on my product pages? View answer
How do I notify someone that they are setup with an account to my site? View answer
I signed up for the free trial on the Basic plan, how do I switch my trial to the Professional plan? View answer
Does Google crawl JavaScript loaded content on a page? View answer
System Administration > Content Management, Platform Benefits > Search Engine Optimization (SEO)
