How do I integrate Answerbase into a Services site? View answer
System Administration > Integrating Your Site, Frequently Asked
How do I add another User to view my Google Search Console Reports? View answer
System Administration > Reports, Frequently Asked
Does Google crawl JavaScript loaded content on a page? View answer
System Administration > Content Management, Platform Benefits > Search Engine Optimization (SEO)
How do I reset a user's password in Answerbase's Administration Portal? View answer
System Administration > User Management
How do I connect my Google Search Console account to Answerbase? View answer
Free Ecommerce SEO Audit
How do I have Q&A that is associated with "All Products" display on all of my products pages? View answer
System Administration > Integrating Your Site
What does it mean if a question is "open" or "closed" and how do I edit that setting? View answer
System Administration > Content Management
How do I post general site-wide FAQs related to All Products from within my Answerbase Admin site? View answer
Ecommerce Product & Collection FAQs
How do I test if my Answerbase Ecommerce Conversion Tracking Code is working correctly? View answer
What is a moderator and how do I assign one? View answer
System Administration > Moderation
How can I stop spam, profanity and other junk from being posted as questions and answers? View answer
How do you set up an Nginx reverse proxy so I can get a 3rd party content on a subdirectory in my site? View answer
Can I preserve the AI-Proposed answer when moving Google's People Also Asked questions to a new product/category? View answer
Can I assign questions or send questions to specific staff members so they can answer them? View answer
How do I get moderation emails sent to another user besides the administrator? View answer
I just posted a few questions, why are they not showing up in my moderation queue? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Moderation
Our old system did not have question titles, do you have a suggestion on what to enter when we import our old data View answer
System Administration > Content Management, System Administration > Integrating Your Site
How do I change the password for an administrator or moderator? View answer
I need help posting answers to questions View answer
System Administration
Do you have a WordPress plugin? View answer
System Administration > Integrating Your Site, Other
We would like two areas, Field Services and Support Team. Is there a way to logically separate the questions asked View answer
System Administration > Content Management, Other
How can I ensure that Answerbase connects effectively with my new Google Search Console account? View answer
Product Page SEO
What are user roles and what do they do? View answer
Can users login using Facebook and Google credentials? View answer
System Administration > Third Party Login, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
How do I see the performance of my Q&A landing pages in Google Search Console?
System Administration > Reports
How do I increase the character limit for the SiteMap verification text?
System Administration > Other
Why am I getting an empty question box on my website when I set up my widget? View answer
Can I add users who can answer questions from the administration site? View answer
Where can I find a list of the "reported" Questions / Answers / Comments that I need to moderate? View answer
I see the demo site is not SSL encrypted, would/could that be switched on post-purchase? View answer
System Administration > Other, Other
Can I display more info about a user (a URL or signature) when they post without having to go to their profile View answer
System Administration > User Management, System Administration > Customization
How do I customize or change the styles and design of my Answerbase Q&A widget using CSS? View answer
Can the text in the emails that the system sends be changed to be more personal to our website? View answer
System Administration > Customization
What is an Administrator and how do I assign one?
How do I add an external ID to a category? View answer
System Administration > Category Management
Can you explain "Subscribe to this category"? Do users get auto email alerts and do we need to configure anything? View answer
What does "Move to a different Product/Category " do when managing "People Also Asked" questions from Google? View answer
Ecommerce FAQ Generator
How do I post a new question of my own from my admin site to a product page? View answer
I've set so questions are accepted without moderation, but I still see the Deem moderated on admin question detail View answer
Can you disable the voting system on Answerbase for answers and other types of content? View answer
How does Answerbase relate with online chat? I want instant answers to use alongside existing chat. View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base, Other
How can a customer ask a question without leaving our site? We don't want to direct users away from our site. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Integrating Your Site
What is the "External ID" of a Category or Tag? View answer
How do questions related to "All Products" show up on my product pages? View answer
I marked a group of pages as "no-index" in the robots.txt file, how to I keep <meta>tags from overriding this? View answer
System Administration > Customization, System Administration > Other
The users would like to be able to exchange personal messages. How is this possible? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > User Management
Can you upload bulk questions and select them for a certain product? View answer
Can we get Answerbase to run in a locked student area of our site program? View answer
What does it mean to anonymize a user? View answer
How do I post an answer on Answerbase? View answer