How do I integrate Answerbase into a Services site? View answer
System Administration > Integrating Your Site, Frequently Asked
How do I post general site-wide FAQs related to All Products from within my Answerbase Admin site? View answer
Ecommerce Product & Collection FAQs
How do I customize or change the styles and design of my Answerbase Q&A widget using CSS? View answer
Does Google crawl JavaScript loaded content on a page? View answer
System Administration > Content Management, Platform Benefits > Search Engine Optimization (SEO)
What does "Move to a different Product/Category " do when managing "People Also Asked" questions from Google? View answer
Ecommerce FAQ Generator
How can I prioritize the most important products in the product-by-product optimization workflow? View answer
System Administration > Content Management
What are valuable general Q&A pairs I can post on my site to start? View answer
How do you leverage Answerbase to quickly publish and distribute helpful ecommerce FAQs across my site? View answer
How do I add a new moderator to be notified about new questions as they come in? View answer
Can I use my own domain name and brand the Q&A site as my own? View answer
System Administration > Customization, System Administration > Integrating Your Site
How do I test if my Answerbase Ecommerce Conversion Tracking Code is working correctly? View answer
System Administration > Integrating Your Site
Is there a way to have the “Browse by Topic” items on the right side of the screen listed in alphabetical order? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > Customization
How do I add another User to view my Google Search Console Reports? View answer
System Administration > Reports, Frequently Asked
Does Answerbase have a solution for integration with MS Active directory? View answer
System Administration > Integrating Your Site, Other
If Answerbase increases their prices or limit the number of users, can I take my member data if I leave? View answer
System Administration > User Management, Other
How do I post a new question of my own from my admin site to a product page? View answer
What is the "External ID" of a Category or Tag? View answer
System Administration > Category Management
Can I pull Q&A content to be used in our own custom materials marketing and training materials? View answer
Can I backup or export all of the Q&A data from my Answerbase site? View answer
Can I add extra pages? I need to add extra pages on my site for resources, selling books etc. View answer
How do I have Q&A that is associated with "All Products" display on all of my products pages? View answer
How do I see the performance of my Q&A landing pages in Google Search Console?
System Administration > Reports
How do I post a question and answer from the Answerbase administration site? View answer
How do I customize the styles of my call-to-action (CTA) widget? View answer
System Administration > Customization
The users would like to be able to exchange personal messages. How is this possible? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > User Management
How do I customize the border color on the full featured widget? View answer
Can I make Tags optional when someone posts a question? View answer
How do I add my sitemap for my question and answer content to Google Search Console? View answer
How do I get notified about new questions posted as a moderator? View answer
Is there an API for pulling statistics from Answerbase usage like the Dashboard and Reports does in the Admin area? View answer
What does enabling Schema.org markup do on Answerbase? View answer
System Administration
I don't want my customers to have to register or sign in twice to ask a question, how can I stop this? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
Is Answerbase supported in the Arabic language? If so, can you direct me to the resources to achieve it? View answer
System Administration > Customization, Other
Can users login using Facebook and Google credentials? View answer
System Administration > Third Party Login, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Can answers that I post on Answerbase be shared in Social Media? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Other
Does Answerbase support the Japanese language? View answer
Is there a translation of Answerbase into German? View answer
What does the "Browsing Option" setting do for the ecommerce module? View answer
System Administration > Other
What is the "Website" field used for? View answer
We are medical professionals discussing real cases, can we make sure our threads are not indexed on search engines View answer
Can I change the border color on my Ask Question widget? View answer
Can we suppress the picture and username of the user asking the question on the FAQ page? View answer
If a new category is created, can a previously posted question be added to the new category created if it's related View answer
Is there a way for the widget to not show the Question Details and tagging screens? View answer
I added a user as an administrator, but there is nowhere on their site for them to delete or moderate content. Why View answer
System Administration > User Management, System Administration > Moderation
When I added the e-commerce module, I had to change to categories. I removed the module, how do I get back to tags View answer
Is it possible to use both categories and tags? We want to organize by categories, but then allow tagging also. View answer
System Administration > Category Management, System Administration > Content Management, Other
Is there a way to make a user's password expire annually so that they have to confirm their company email each year? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration
What is a moderator and how do I assign one? View answer
System Administration > Moderation
How does Answerbase send a Q&A pair to your support ticket platform? View answer
