How do I integrate Answerbase into a Services site? View answer
System Administration > Integrating Your Site, Frequently Used
How do you leverage Answerbase to quickly publish and distribute helpful ecommerce FAQs across my site? View answer
Ecommerce FAQ Generator
Does Google crawl JavaScript loaded content on a page? View answer
System Administration > Content Management, Platform Benefits > Search Engine Optimization (SEO)
How do I add another User to view my Google Search Console Reports? View answer
System Administration > Reports, Frequently Used
How do I create my own Twitter application for Twitter login? View answer
System Administration > Third Party Login
How do I connect my Google Search Console account to Answerbase? View answer
System Administration > Content Management
How can I use an existing answer to answer a new question? View answer
How do I configure a CNAME record in Cloudflare? View answer
Ecommerce Product Q&A
How do I test if my Answerbase Ecommerce Conversion Tracking Code is working correctly? View answer
System Administration > Integrating Your Site
If I search words that I know are in the questions that I just uploaded, why are they not being found? View answer
Public Q&A System > Keyword Searches, System Administration > Content Management
How do I review Q&A content proposals from my company's previous customer communication? View answer
What are user roles and what do they do? View answer
System Administration > User Management
When importing content, do we need to create fake email addresses for the mock seed users or does the system do it View answer
System Administration > Content Management, System Administration > Integrating Your Site
What are the moderator settings to determine what a moderator gets assigned to and notified about? View answer
System Administration > Moderation
Can I backup or export all of the Q&A data from my Answerbase site? View answer
How do I customize or change the style and design of my Answerbase Q&A widget using CSS? View answer
What is Answerbase's monthly snapshot report? View answer
System Administration > Reports
How does Answerbase send a Q&A pair to your support ticket platform? View answer
Can I set if content is published or unpublished after it's posted by a user until a moderator reviews it? View answer
How do I find the list of questions associated with each of my products? View answer
Product Page SEO
When integrating Answerbase with my website, should I use a subdirectory or a subdomain? View answer
Sales Support, System Administration > Integrating Your Site
How can I style my Answerbase Q&A Widget? View answer
How many users does the Basic Account and Professional Account support? View answer
Sales Support, System Administration > User Management
How can I change the "Ask us" text on the Call to Action (CTA) widget? View answer
Is there a way to answer questions using the seeded users from our initial CSV file? View answer
Public Q&A System > Answering Questions, System Administration > User Management, System Administration > Other
Do you have a Facebook app or a widget that we can put directly onto our Facebook page? View answer
Is there a setting to change the word “Continue” to “Add a Question” on the Full Featured Widget? View answer
System Administration > Integrating Your Site, System Administration > Customization
Can I change the border color on my Ask Question widget? View answer
System Administration > Customization
How do I remove the icons for inserting images, videos, and links? View answer
We want to serve a Terms of Service which the user must accept before accessing the site; is this possible? View answer
Sales Support, Public Q&A System > Registration and Login, System Administration > Customization
I want a logo that links to a site in the "Right Column Bottom" area. Can I upload an image that is not a header? View answer
I see the demo site is not SSL encrypted, would/could that be switched on post-purchase? View answer
Sales Support, System Administration > Other
Is it possible to restrict visibility of the site (including the login screen) to a range of supplied IP adresses? View answer
Public Q&A System > Registration and Login, System Administration > User Management
We are medical professionals discussing real cases, can we make sure our threads are not indexed on search engines View answer
Sales Support, System Administration > Customization
Our site is build on a .NET framework. Would there be any issues integrating the forum (including SSO)? View answer
Sales Support, Public Q&A System > Registration and Login, System Administration > Integrating Your Site
Does Answerbase provide 256 bit or 128 bit encryption with its SSL certificate? View answer
We don't want our users to be able to edit or add information to their profiles, how can we prevent this? View answer
System Administration > User Management, System Administration > Customization
Is there a way to change user profile permissions for existing users without having to go through them one by one? View answer
How can we allow everyone to ask questions, but only allow a select few to answer the questions? View answer
Public Q&A System > Asking Questions, Public Q&A System > Answering Questions, System Administration > Customization
What is the URL for my mobile environment? View answer
System Administration > Other
Can I place JavaScript on our Answerbase website? I want to include LivePerson chat. View answer
System Administration > Customization, System Administration > Integrating Your Site
What does it mean if a question is "open" or "closed" and how do I edit that setting? View answer
What does the timezone setting control? View answer
What does the Business Hours and Holidays settings control? View answer
What is the "Offering Reference" and what is it used for? View answer
What is the "Website" field used for? View answer
What is the "Call to Action Text" field used for? View answer
What does the "Browsing Option" setting do for the ecommerce module? View answer
What does it do to add the product or offering name to the title of a question? View answer
What does it mean to anonymize a user? View answer
