How do I integrate Answerbase into a Services site? View answer
System Administration > Integrating Your Site, Frequently Asked
Does Google crawl JavaScript loaded content on a page? View answer
System Administration > Content Management, Platform Benefits > Search Engine Optimization (SEO)
How do I test if my Answerbase Ecommerce Conversion Tracking Code is working correctly? View answer
System Administration > Integrating Your Site
What is a moderator and how do I assign one? View answer
System Administration > Moderation
Can I copy and paste content from another source into the question or answer field? View answer
System Administration > Content Management
How do I customize or change the styles and design of my Answerbase Q&A widget using CSS? View answer
How do I change the password for an administrator or moderator? View answer
System Administration > User Management
I am Admin. How do I get to my admin site to delete or moderate content? View answer
When customizing a website header, is it possible to change the font size of the title display? View answer
System Administration > Customization
How do I post an answer on Answerbase? View answer
How can I ensure that Answerbase connects effectively with my new Google Search Console account? View answer
Product Page SEO
Can I assign questions or send questions to specific staff members so they can answer them? View answer
How do you leverage Answerbase to quickly publish and distribute helpful ecommerce FAQs across my site? View answer
Ecommerce FAQ Generator
How do I configure a CNAME record in Cloudflare? View answer
Ecommerce Product Q&A
How do I test my Answerbase Conversion Tracking Code on a services site? View answer
How do I publish a Q&A thread after answering the question? View answer
What is the "Website" field used for? View answer
System Administration > Other
How long should my answers be in order to have the most value for my site? View answer
How do I assign user roles to new users or existing users? View answer
How do I customize the styles of my call-to-action (CTA) widget? View answer
How do I add my sitemap for my question and answer content to Google Search Console? View answer
I marked a group of pages as "no-index" in the robots.txt file, how to I keep <meta>tags from overriding this? View answer
System Administration > Customization, System Administration > Other
Can I include links in my answers when I import questions and answers content? View answer
Should my tags start with a capital letter or lower case? Will the system recognize them as the same? View answer
System Administration > Category Management
Is Answerbase supported in the Arabic language? If so, can you direct me to the resources to achieve it? View answer
System Administration > Customization, Other
How do I remove the help page links from my public knowledge base? View answer
My Google DFP adds require a snippet of code to be added within the <head> tag, where can I enter this? View answer
Where can I find the Ansewrbase API Documentation? View answer
How can I use an existing answer to answer a new question? View answer
What does it mean if I run into Q&A structured data issues on a site? View answer
How can I style my Answerbase Q&A Widget? View answer
What does "Move to a different Product/Category " do when managing "People Also Asked" questions from Google? View answer
What types of content is best to post on the product category level? View answer
Is it possible to manually rank users on the home page and member page? We want certain users to have prominence. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > User Management
Is there a way to make my Answerbase site available over SSL? View answer
As a moderator, can I assign questions or send questions to specific staff members so they can answer them? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, System Administration > Moderation
Can I post my own product Questions & Answers from the administration site? View answer
Concerning SSO, how long is the timeout on a login session? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
What if I post similar Q&A content related to multiple pages, does that create a "Duplicate Content" problem? View answer
Is there an API for pulling statistics from Answerbase usage like the Dashboard and Reports does in the Admin area? View answer
System Administration > Reports
When does Answerbase create new content pages to be indexed by search engines and AI? View answer
If I search words that I know are in the questions that I just uploaded, why are they not being found? View answer
Ecommerce FAQ Knowledge Base > Keyword Searches, System Administration > Content Management
Can I make "Recently Asked" questions display as default on the homepage instead of "Most Popular"? View answer
System Administration > Content Management, System Administration > Customization
What are valuable general Q&A pairs I can post on my site to start? View answer
My "Homepage About Text" is too long for one line so it wraps to the next line. How do I stop it from wrapping? View answer
Our URL structure is https://, will the web address be https://ask.mywebsitename.co.uk ? View answer
What are user roles and what do they do? View answer
I just posted a few questions, why are they not showing up in my moderation queue? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Moderation
Can I moderate questions and answers before they appear on the site? View answer
Is there an option to moderate comments, like with regular questions and answers? View answer
