How do I integrate Answerbase into a Services site? View answer
System Administration > Integrating Your Site, Frequently Asked
What is the "External ID" of a Category or Tag? View answer
System Administration > Category Management
I am Admin. How do I get to my admin site to delete or moderate content? View answer
System Administration > Moderation
Can I install widgets on multiple pages? View answer
System Administration > Integrating Your Site, Other
How long should my answers be in order to have the most value for my site? View answer
System Administration > Content Management
How do I customize or change the styles and design of my Answerbase Q&A widget using CSS? View answer
How do I add another User to view my Google Search Console Reports? View answer
System Administration > Reports, Frequently Asked
What does it mean if a question is "open" or "closed" and how do I edit that setting? View answer
How does Answerbase relate with online chat? I want instant answers to use alongside existing chat. View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base, Other
What should I do if I get the "ACTION RECOMMENDED - FOCUS ON Q&A RELEVANCE" notice? View answer
How do questions related to "All Products" show up on my product pages? View answer
What should I do if I get the "ORGANIC INDEXING NOTICE" notice within my administration dashboard? View answer
How long does Google take to crawl my new pages or content? View answer
Can I add my own Analytics to track the engagement and activity on the Q&A knowledge base and landing pages? View answer
System Administration > Reports
Is Answerbase a forum /communities out-of-box or does it require customization? Do we have to use you to customize View answer
System Administration > Customization, Other
How do I post a new question of my own from my admin site to a product page? View answer
Can I disable to the "Question Details" area on my site? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > Customization
Does Oauth2 require us to setup Active Directory Federation Services (ADFS)? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
How does Answerbase send a Q&A pair to your support ticket platform? View answer
System Administration > Integrating Your Site
What does enabling Schema.org markup do on Answerbase? View answer
System Administration
What are the default notification settings for new users created on Answerbase? View answer
System Administration > User Management
What is a preferred way of integration, Answerbase visually changed on its own URL or AB embedded as an iFrame? View answer
Can I include links in my answers when I import questions and answers content? View answer
Can I assign questions or send questions to specific staff members so they can answer them? View answer
Do you have the ability to edit the checkbox on the ask question form related to Terms & Conditions? View answer
What are valuable general Q&A pairs I can post on my site to start? View answer
In the admin section, under a question - there is an option to set answers to Staff (yes no) what does this do? View answer
How can I stop spam, profanity and other junk from being posted as questions and answers? View answer
How do you set up an Nginx reverse proxy so I can get a 3rd party content on a subdirectory in my site? View answer
When setting up my website, is there a quicker way to enter my seed content than to enter them one by one? View answer
How do you add a video to a question or an answer response to that question on Answerbase? View answer
What do I do with content creation recommendations that are related to one of my article pages? View answer
Can I pull Q&A content to be used in our own custom materials marketing and training materials? View answer
I added a user as an administrator, but there is nowhere on their site for them to delete or moderate content. Why View answer
System Administration > User Management, System Administration > Moderation
Where can I find a list of the "reported" Questions / Answers / Comments that I need to moderate? View answer
Can I copy and paste content from another source into the question or answer field? View answer
Can I moderate questions and answers before they appear on the site? View answer
What happens if my product images are throwing a 404? View answer
What does it mean to "Dismiss for this Category" in the category recommendations? View answer
System Administration > AI-Enhanced Workflows
How do I create my own Twitter application for Twitter login? View answer
System Administration > Third Party Login
Is there a way to answer questions using the seeded users from our initial CSV file? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > User Management, System Administration > Other
How can a customer ask a question without leaving our site? We don't want to direct users away from our site. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Integrating Your Site
Can I create a widget that displays only unanswered questions? View answer
Is there a translation of Answerbase into Portuguese (pt-BR)? View answer
I have added users to my website, why did they not receive an email notification? View answer
How do you change the Product Category or Collection that questions are associated with? View answer
How do i change the text "QUESTIONS & ANSWERS" on my BigCommerce product page widget? View answer
System Administration > Customization
I have an auction plugin that I wanted to customize into my site. It's a PHP plugin; will that work on Answerbase? View answer
System Administration > Integrating Your Site, System Administration > Customization
We want one user to get an email every time a question is asked; they are missing some emails. What did we do wrong? View answer
System Administration > Customization, System Administration > Category Management, Ecommerce FAQ Knowledge Base > Other
How do I assign user roles to new users or existing users? View answer
