We are medical professionals discussing real cases, can we make sure our threads are not indexed on search engines View answer
System Administration > Customization, Other
Our site is build on a .NET framework. Would there be any issues integrating the forum (including SSO)? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site, Other
Does Answerbase provide 256 bit or 128 bit encryption with its SSL certificate? View answer
System Administration > Integrating Your Site, Other
We don't want our users to be able to edit or add information to their profiles, how can we prevent this? View answer
System Administration > User Management, System Administration > Customization
Is there a way to change user profile permissions for existing users without having to go through them one by one? View answer
System Administration > User Management
How can we allow everyone to ask questions, but only allow a select few to answer the questions? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Customization
What is the URL for my mobile environment? View answer
System Administration > Other
Does "Login and No Registration" mean anyone can answer questions without supplying anything? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
When a user submits a new question, is there an email that is sent to the user? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Other
Can I place JavaScript on our Answerbase website? I want to include LivePerson chat. View answer
System Administration > Customization, System Administration > Integrating Your Site
What is the "Website" field used for? View answer
What is the "Call to Action Text" field used for? View answer
What users will show as "contributors" on the platform? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure
What types of videos does Answerbase support? View answer
Ecommerce FAQ Knowledge Base > Asking Questions
What does the timezone setting control? View answer
Can I advertise on my Answerbase pages? View answer
System Administration > Customization
Are there any discounts on plan prices for non-profit companies?
Other
Can Answerbase search the existing database of questions for relevant matches before the user submits the question View answer
As a moderator, can I assign questions or send questions to specific staff members so they can answer them? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, System Administration > Moderation
Is there a way to make my Answerbase site available over SSL? View answer
System Administration > Integrating Your Site
How do I increase the character limit for the SiteMap verification text?
When integrating Answerbase with my website, should I use a subdirectory or a subdomain? View answer
If I have a subdomain, where do I get the IP address at which to point the DNS? View answer
Is there a discount if I pay for a full years subscription of service up front? View answer
How long does DNS propagation take? View answer
Our pageviews spike and exceed the threshold for two months, can we average the monthly views with very low months
Can I use my own domain name and brand the Q&A site as my own? View answer
How can I prevent users from being able to comment on questions that have been asked? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Customization
Can I set up my Q&A site so that every question has to be moderated before it is posted? View answer
System Administration > Moderation, System Administration > Customization, Other
Does Answerbase currently support the German language? View answer
Ecommerce FAQ Knowledge Base > Other, Other
Are the questions and answers in the Answerbase system crawlable by Google Bot for SEO purposes? View answer
In the "E-Commerce Module" row on the pricing page, is this referring to the number of pages I can list my Q&A on? View answer
Can the text in the "new user" email notification be changed? View answer
