Can I run two different Q&A sections, one free for visitors and one paid for a guaranteed expert response? View answer
Sales Support, Public Q&A System > Other
Is Answerbase a forum /communities out-of-box or does it require customization? Do we have to use you to customize View answer
Sales Support, System Administration > Customization
Do you offer "pay as you go" price plans? View answer
Sales Support, Billing and Payments
What is your minimum term contract? View answer
Can Answerbase inform other users when a question is asked about their area of knowledge or expertise? View answer
Public Q&A System > Answering Questions, Sales Support, System Administration > Category Management
Are Single Sign-On (SSO) capabilities available on all Answerbase plans? View answer
Sales Support, Public Q&A System > Registration and Login
Can I integrate Answerbase into my existing application or website? View answer
System Administration > Integrating Your Site, Sales Support
When integrating Answerbase with my website, should I use a subdirectory or a subdomain? View answer
Sales Support, System Administration > Integrating Your Site
Is there a discount if I pay for a full years subscription of service up front? View answer
For search engine optimization, does every question asked equal a new page to be indexed? View answer
Public Q&A System > Asking Questions, Sales Support
Are there any discounts on plan prices for non-profit companies?
What are the monthly pageview threshold and overage charges for the Business Plan? View answer
What are the API activity threshold and overage charges for the Business Plan per month? View answer
Our pageviews spike and exceed the threshold for two months, can we average the monthly views with very low months
Sales Support
Can I set up my Q&A site so that every question has to be moderated before it is posted? View answer
System Administration > Moderation, System Administration > Customization, Sales Support
Does Answerbase currently support the German language? View answer
Are the questions and answers in the Answerbase system crawlable by Google Bot for SEO purposes? View answer
In the "E-Commerce Module" row on the pricing page, is this referring to the number of pages I can list my Q&A on? View answer
When using Answerbase,will Google give us the same SEO value as they would if we created our own Q&A platform? View answer
Can I tie into our existing product review program so users don't have to create another account for Q&A? View answer
If I decided to go with Answerbase, what is an estimate on how long it would take to have my site up and running? View answer
I want my Q&A content to sit on my product pages instead of solely on Answerbase servers, is this possible? View answer
Can I use a credit card to pay for my Answerbase subscription? View answer
Billing and Payments, Sales Support
Which search technology does Answerbase use in the core? Solr? Lucene? View answer
I’m planning to use Angular JS in the fronted. Are there any showcases of Answerbase customers that did this too? View answer
What is provided in the enterprise plan? View answer
Can I place Javascript on our Answerbase website? I want to include LivePerson chat. View answer
What is the uptime/reliability for your hosted solution? View answer
Is there a maximum number of users we can have? View answer
Sales Support, System Administration > User Management
We want students to ask questions without registering, we moderate, and then we answer them. Can Answerbase do this View answer
Can your enterprise solution operate in a closed system with absolutely no Internet access? View answer
Can we move data from the trial site to the new site when we begin service, or do we have to redo all customization View answer
We would like two areas, Field Services and Support Team. Is there a way to logically separate the questions asked View answer
Sales Support, System Administration > Content Management
Can we get Answerbase to run in a locked student area of our site program? View answer
I'm an online retailer, how can Answerbase help improve my conversion rates? View answer
Do your widgets work with responsive web design so that they are mobile/tablet friendly? View answer
Does my Q&A site have to reside on a subdomain or can it reside in a folder/subdirectory? View answer
Can I install widgets on multiple pages? View answer
We would like SSO capability. We use Active Directory- how can this provide the authentication to your product? View answer
Sales Support, System Administration > Integrating Your Site, Public Q&A System > Registration and Login
Do you support videos in both questions and answers? View answer
Is there a translation of Answerbase into Portuguese (pt-BR)? View answer
Is Answerbase supported in the Arabic language? If so, can you direct me to the resources to achieve it? View answer
Can we make people pay to ask questions? View answer
Sales Support, Public Q&A System > Asking Questions
I need a Q&A module for a one time event; can I create and pay for an account for only one month? View answer
Can I have a list of supported hardware necessary to run your software? View answer
Sales Support, System Administration > Other
Why should I choose Answerbase over an open source alternative? Can you clarify the benefits of your solution? View answer
How does Answerbase relate with online chat? I want instant answers to use alongside existing chat. View answer
Sales Support, System Administration > Integrating Your Site, Public Q&A System
What is Answerbase running on the back-end? It looks like you are a Windows/.NET shop but I want to confirm. View answer
Is your code open-source or compiled so a customer is free to make modifications without the vendor's support? View answer
Is it possible to integrate SSO out-of-the-box or is that a customization? View answer
