Answerbase Help
Is it possible to import from other system? View answer
Feature Requests
What does it mean to anonymize a user? View answer
System Administration > User Management
Do you know an easy tool that allows us to add an opt in easily? View answer
Other
What if I'm using a custom Shopify template? View answer
Ecommerce Integrations > Shopify
What does it do to add the product or offering name to the title of a question? View answer
System Administration > Other
What does the "Browsing Option" setting do for the ecommerce module? View answer
What is the "Call to Action Text" field used for? View answer
What is the "Website" field used for? View answer
What is the "Offering Reference" and what is it used for? View answer
What users will show as "contributors" on the platform? View answer
Public Q&A System > Point System and Structure
What does the Business Hours and Holidays settings control? View answer
What does the timezone setting control? View answer
What does it mean if a question is "open" or "closed" and how do I edit that setting? View answer
System Administration > Content Management
What types of videos does Answerbase support? View answer
Public Q&A System > Asking Questions
Some of the questions/comments have a voting button, but some don't. I want to give a thumbs up, why can't I? View answer
Public Q&A System > Other
Can I place JavaScript on our Answerbase website? I want to include LivePerson chat. View answer
System Administration > Customization, System Administration > Integrating Your Site
When a user submits a new question, is there an email that is sent to the user? View answer
Public Q&A System > Asking Questions, Public Q&A System > Other
Does "Login and No Registration" mean anyone can answer questions without supplying anything? View answer
Public Q&A System > Registration and Login
What is the URL for my mobile environment? View answer
How can we allow everyone to ask questions, but only allow a select few to answer the questions? View answer
Public Q&A System > Asking Questions, Public Q&A System > Answering Questions, System Administration > Customization