Can Answerbase search the existing database of questions for relevant matches before the user submits the question View answer
Ecommerce FAQ Knowledge Base > Asking Questions
As a moderator, can I assign questions or send questions to specific staff members so they can answer them? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, System Administration > Moderation
How can I prevent users from being able to comment on questions that have been asked? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Customization
Does Answerbase currently support the German language? View answer
Ecommerce FAQ Knowledge Base > Other, Other
How can I give a user login access; they are receiving an error stating they do not have the correct permissions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > User Management
Is there an API that does login verification on an existing user that asks a new question? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
Is there a way to "zero" the points accumulated so far by a user? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure
Is it possible to manually rank users on the home page and member page? We want certain users to have prominence. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > User Management
Are user roles like "Expert" and "Staff Expert" ranked differently for prominence on user point ranking lists? View answer
When I'm asking or answering a question, why don't I have the option to upload an attachment? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions
Can your enterprise solution operate in a closed system with absolutely no Internet access? View answer
How can a customer ask a question without leaving our site? We don't want to direct users away from our site. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Integrating Your Site
We would like SSO capability. We use Active Directory- how can this provide the authentication to your product? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
I don't want my customers to have to register or sign in twice to ask a question, how can I stop this? View answer
Can we make people pay to ask questions? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Other
Can I add extra pages? I need to add extra pages on my site for resources, selling books etc. View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > Customization
How does Answerbase relate with online chat? I want instant answers to use alongside existing chat. View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base, Other
What is Answerbase running on the back-end? It looks like you are a Windows/.NET shop but I want to confirm. View answer
Can I run two different Q&A sections, one free for visitors and one paid for a guaranteed expert response? View answer
Can an ordinary user edit or delete their postings? View answer
Ecommerce FAQ Knowledge Base > Other
We'd like to limit discussions per subsets of members. Are group discussions supported in any manner? View answer
System Administration > User Management, Ecommerce FAQ Knowledge Base > Other
Does Oauth2 require us to setup Active Directory Federation Services (ADFS)? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
I have at least one user with an Expert role, but my Experts widget is empty. How does it populate? View answer
Does Answerbase support multiple choice questions? View answer
If I set my site to private, will it be viewed by Google searches? View answer
System Administration > Customization, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
How do you change the profile icon for a user? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > User Management
I'm afraid of losing all of my data; does Answerbase do a daily backup to make sure nothing is lost? View answer
I just posted a few questions, why are they not showing up in my moderation queue? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Moderation
Is there a way to have the “Browse by Topic” items on the right side of the screen listed in alphabetical order? View answer
What does "Report It" mean? View answer
Why don't I have the option to allow my users to login through Facebook and Twitter? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Can you tell me the password for my website? I forgot it, but I don't want to change it. View answer
What are the pros and cons for allowing someone to post a question without registering? View answer
Some question and answer websites have a scoring system, do u? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, Other