We'd like to limit discussions per subsets of members. Are group discussions supported in any manner? View answer
System Administration > User Management, Ecommerce FAQ Knowledge Base > Other
Should my tags start with a capital letter or lower case? Will the system recognize them as the same? View answer
System Administration > Category Management
Is there a translation of Answerbase into Polish? View answer
System Administration > Customization, Other
How many users does the Basic Account and Professional Account support? View answer
System Administration > User Management, Other
Does Answerbase have a solution for integration with MS Active directory? View answer
System Administration > Integrating Your Site, Other
How can I send a message to all of my users at once? View answer
System Administration > Other
How can I remove products manually from the list of products shown on our Answerbase site? View answer
System Administration > Content Management
How do I change the email address associated with my account? View answer
I signed up for the free trial on the Basic plan, how do I switch my trial to the Professional plan? View answer
System Administration > Other, Other
Is there a translation of Answerbase into French? View answer
How do I notify someone that they are setup with an account to my site? View answer
System Administration > User Management
How do I reset all settings to default? View answer
System Administration > Customization, System Administration > Other
After I delete a question, it still appears in the "Most Popular" filter. How long should it take to go away? View answer
If Answerbase increases their prices or limit the number of users, can I take my member data if I leave? View answer
How many users can I have on the Basic plan? View answer
Do you have a WordPress plugin? View answer
Is there a translation of Answerbase into German? View answer
We need to integrate a comprehensive eshop into the website, will that be possible with this software? View answer
Does Answerbase support the Japanese language? View answer
I want user "A" to access all products, but "B" to access only two products. Is this an out-of-box option or custom View answer
System Administration > Category Management, System Administration > Customization, Other
Is it possible to integrate SSO out-of-the-box or is that a customization? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
Is Answerbase a forum /communities out-of-box or does it require customization? Do we have to use you to customize View answer
Is your code open-source or compiled so a customer is free to make modifications without the vendor's support? View answer
Can users login using Facebook and Google credentials? View answer
System Administration > Third Party Login, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
How does Answerbase relate with online chat? I want instant answers to use alongside existing chat. View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base, Other
I have an auction plugin that I wanted to customize into my site. It's a PHP plugin; will that work on Answerbase? View answer
System Administration > Integrating Your Site, System Administration > Customization
Can I have a list of supported hardware necessary to run your software? View answer
Can I add extra pages? I need to add extra pages on my site for resources, selling books etc. View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > Customization
What is a preferred way of integration, Answerbase visually changed on its own URL or AB embedded as an iFrame? View answer
System Administration > Integrating Your Site
Is Answerbase supported in the Arabic language? If so, can you direct me to the resources to achieve it? View answer
I don't want my customers to have to register or sign in twice to ask a question, how can I stop this? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
Is there a translation of Answerbase into Portuguese (pt-BR)? View answer
Can I create a widget that displays only unanswered questions? View answer
We would like SSO capability. We use Active Directory- how can this provide the authentication to your product? View answer
When setting up products in the ecommerce module, entering each one is tedious. Can we send you a product feed? View answer
How can a customer ask a question without leaving our site? We don't want to direct users away from our site. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Integrating Your Site
What does the “Questions Tag” customization option (on the Full-Featured Widget) allow me to do? View answer
System Administration > Customization
Can I install widgets on multiple pages? View answer
Does my Q&A site have to reside on a subdomain or can it reside in a folder/subdirectory? View answer
I have added users to my website, why did they not receive an email notification? View answer
Can we get Answerbase to run in a locked student area of our site program? View answer
Is there an API for pulling statistics from Answerbase usage like the Dashboard and Reports does in the Admin area? View answer
System Administration > Reports
We would like two areas, Field Services and Support Team. Is there a way to logically separate the questions asked View answer
System Administration > Content Management, Other
Can we move data from the trial site to the new site when we begin service, or do we have to redo all customization View answer
We need to be certain that the data is confidential; how do we make sure all users are moderated before access? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Moderation
We want one user to get an email every time a question is asked; they are missing some emails. What did we do wrong? View answer
System Administration > Customization, System Administration > Category Management, Ecommerce FAQ Knowledge Base > Other
