What is the uptime/reliability for your hosted solution? View answer
Other
In the future, if I need your services to customize my website according to my needs, is it possible? View answer
System Administration > Customization, Other
Is it possible to integrate SSO out-of-the-box or is that a customization? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
Do you have a WordPress plugin? View answer
System Administration > Integrating Your Site, Other
Does Answerbase integrate with Microsoft Dynamics CRM? View answer
Is there a discount if I pay for a full years subscription of service up front? View answer
I signed up for the free trial on the Basic plan, how do I switch my trial to the Professional plan? View answer
System Administration > Other, Other
I need a Q&A module for a one time event; can I create and pay for an account for only one month? View answer
Can I put Google Adsense on my Q&A pages throughout my site? View answer
Is it possible to use both categories and tags? We want to organize by categories, but then allow tagging also. View answer
System Administration > Category Management, System Administration > Content Management, Other
Do you have any specific examples of WordPress plug-ins, widgets, and integration? View answer
Is there a translation of Answerbase into French? View answer
Are the questions and answers in the Answerbase system crawlable by Google Bot for SEO purposes? View answer
In the "E-Commerce Module" row on the pricing page, is this referring to the number of pages I can list my Q&A on? View answer
When using Answerbase,will Google give us the same SEO value as they would if we created our own Q&A platform? View answer
How many users can I have on the Basic plan? View answer
System Administration > User Management, Other
Hi, can I translate the questions or answers or articles into other languages and if yes where in Shopify? View answer
Is the Answerbase site mobile friendly or does it come with an app? View answer
Ecommerce FAQ Knowledge Base > Other, Other
I'm an online retailer, how can Answerbase help improve my conversion rates? View answer
Since billing for this platform is done through Paypal, what do I need to do if I need to change my Paypal ID? View answer
Is it easy to upgrade or downgrade between the different plans or does it cause a lot of problems? View answer
Will Answerbase allow me to show all questions publicly but hide the answers until the user pays to access them? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Ecommerce FAQ Knowledge Base > Other, Other
Is there a translation of Answerbase into Russian? View answer
Do I have to install anything or can I control my whole Answerbase site online? View answer
Is there a translation of Answerbase into German? View answer
We need to integrate a comprehensive eshop into the website, will that be possible with this software? View answer
I want user "A" to access all products, but "B" to access only two products. Is this an out-of-box option or custom View answer
System Administration > Category Management, System Administration > Customization, Other
Is is possible for our users to be able to post projects with their questions as zip files less than 3MB? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Other
I see the demo site is not SSL encrypted, would/could that be switched on post-purchase? View answer
If 1000's of our staff logged onto Answerbase at the same time, would your system be able to cope? View answer
Can we make people pay to ask questions? View answer
We are medical professionals discussing real cases, can we make sure our threads are not indexed on search engines View answer
Is there a translation of Answerbase into Portuguese (pt-BR)? View answer
Do you support videos in both questions and answers? View answer
Our site is build on a .NET framework. Would there be any issues integrating the forum (including SSO)? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site, Other
Do you know an easy tool that allows us to add an opt in easily? View answer
Do your widgets work with responsive web design so that they are mobile/tablet friendly? View answer
Is it possible to import Q&A content from other system or platform? View answer
Does Answerbase offer an affiliate program? View answer
System Administration, Other
Can we move data from the trial site to the new site when we begin service, or do we have to redo all customization View answer
Can I place Javascript on our Answerbase website? I want to include LivePerson chat. View answer
If I decided to go with Answerbase, what is an estimate on how long it would take to have my site up and running? View answer
What are the API activity threshold and overage charges for the Business Plan per month? View answer
What are the monthly pageview threshold and overage charges for the Business Plan? View answer
Are Single Sign-On (SSO) capabilities available on all Answerbase plans? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
Can Answerbase inform other users when a question is asked about their area of knowledge or expertise? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, Other
Does the Google Helpful Content System impact the Google My Business Listings? View answer
Does Answerbase provide 256 bit or 128 bit encryption with its SSL certificate? View answer
We want to serve a Terms of Service which the user must accept before accessing the site; is this possible? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Customization, Other
What is your turnaround time for email support? View answer
