Is the Answerbase site mobile friendly or does it come with an app? View answer
Ecommerce FAQ Knowledge Base > Other, Other
Is there a setting to change the word “Continue” to “Add a Question” on the Full Featured Widget? View answer
System Administration > Integrating Your Site, System Administration > Customization
Can I change the border color on my Ask Question widget? View answer
System Administration > Customization
How do I remove the icons for inserting images, videos, and links? View answer
What is your turnaround time for email support? View answer
Other
We want to serve a Terms of Service which the user must accept before accessing the site; is this possible? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Customization, Other
What does it mean to anonymize a user? View answer
System Administration > User Management
What if I'm using a custom Shopify template? View answer
Ecommerce Integrations > Shopify
What is the "Website" field used for? View answer
System Administration > Other
What is the "Call to Action Text" field used for? View answer
What users will show as "contributors" on the platform? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure
What types of videos does Answerbase support? View answer
Ecommerce FAQ Knowledge Base > Asking Questions
What does the timezone setting control? View answer
I want a logo that links to a site in the "Right Column Bottom" area. Can I upload an image that is not a header? View answer
I see the demo site is not SSL encrypted, would/could that be switched on post-purchase? View answer
System Administration > Other, Other
Is it possible to restrict visibility of the site (including the login screen) to a range of supplied IP adresses? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > User Management
If 1000's of our staff logged onto Answerbase at the same time, would your system be able to cope? View answer
We are medical professionals discussing real cases, can we make sure our threads are not indexed on search engines View answer
System Administration > Customization, Other
Our site is build on a .NET framework. Would there be any issues integrating the forum (including SSO)? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site, Other
When integrating Answerbase with my website, should I use a subdirectory or a subdomain? View answer
System Administration > Integrating Your Site, Other
If I have a subdomain, where do I get the IP address at which to point the DNS? View answer
System Administration > Integrating Your Site
Is there a discount if I pay for a full years subscription of service up front? View answer
How long does DNS propagation take? View answer
Do you offer "pay as you go" price plans? View answer
What is your minimum term contract? View answer
Can Answerbase inform other users when a question is asked about their area of knowledge or expertise? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, Other
I setup my own domain for Q&A with my domain provider, now what? View answer
Can Answerbase be integrated with our email system? View answer
Ecommerce FAQ Knowledge Base > Other
test View answer
System Administration > Content Management
When setting up a Facebook Application, what do I enter into the "App Domain" area? View answer
Can I tie into our existing product review program so users don't have to create another account for Q&A? View answer
If I decided to go with Answerbase, what is an estimate on how long it would take to have my site up and running? View answer
I want my Q&A content to sit on my product pages instead of solely on Answerbase servers, is this possible? View answer
Can I advertise on my Answerbase pages? View answer
Are there any discounts on plan prices for non-profit companies?
Can Answerbase search the existing database of questions for relevant matches before the user submits the question View answer
