Can I backup or export all of the Q&A data from my Answerbase site? View answer
System Administration > Content Management
Is there a way to "zero" the points accumulated so far by a user? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure
For Microsoft Dynamics CRM, which API will allow me to export Q&A thread history to upload to a 3rd party database View answer
System Administration > Customization, System Administration > Integrating Your Site
Can users just look up answers and ask questions without having to login/register? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
When using Answerbase,will Google give us the same SEO value as they would if we created our own Q&A platform? View answer
Other
If I insert HTML tags into an answer to add a bullet list or similar editing, will they display on the public site? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions
Do your widgets work with responsive web design so that they are mobile/tablet friendly? View answer
How can a customer ask a question without leaving our site? We don't want to direct users away from our site. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Integrating Your Site
When setting up products in the ecommerce module, entering each one is tedious. Can we send you a product feed? View answer
System Administration > Integrating Your Site
How do I create my own Facebook application for Facebook login? View answer
System Administration > Third Party Login
Can I create a widget that displays only unanswered questions? View answer
What is the uptime/reliability for your hosted solution? View answer
Is it possible to manually rank users on the home page and member page? We want certain users to have prominence. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > User Management
Are user roles like "Expert" and "Staff Expert" ranked differently for prominence on user point ranking lists? View answer
Can I offer Facebook login only, while excluding LinkedIn, Twitter, and OpenID? View answer
Can we allow auto approval of questions and manual approval of answers? View answer
System Administration > Moderation
What is provided in the enterprise plan? View answer
How do I make related questions appear on specific pages of my site so they relate to the content on that page? View answer
Since I use question views for purposes of marketing, how is the number of views for a question calculated? View answer
System Administration > Other
How can I charge people money for registration and access to my Q&A environment? View answer
What is the "Auto-relate page to new questions asked" option? View answer
I've set so questions are accepted without moderation, but I still see the Deem moderated on admin question detail View answer
Will the content of the site belongs to me or is it yours? View answer
Ecommerce FAQ Knowledge Base > Other
How do I receive an email notification when someone posts an answer to a question that I am not involved with? View answer
What is an Administrator and how do I assign one?
System Administration
What happens to Reported questions and answers? View answer
Ecommerce FAQ Knowledge Base
When customizing a website header, is it possible to change the font size of the title display? View answer
System Administration > Customization
If I want to change the text in the title of my website, where do I need to go in order to do that? View answer
If I customize my website using Javascript / CSS, will Answerbase system updates make these function incorrectly? View answer
Can I make "Recently Asked" questions display as default on the homepage instead of "Most Popular"? View answer
System Administration > Content Management, System Administration > Customization
Should my main URL and my mobile URL be the same? View answer
What are the API activity threshold and overage charges for the Business Plan per month? View answer
Can I integrate Answerbase into my existing application or website? View answer
System Administration > Integrating Your Site, Other
For search engine optimization, does every question asked equal a new page to be indexed? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Other
What does the Business Hours and Holidays settings control? View answer
Can I ask my members to pay for a subscription to access my site? View answer
System Administration > Customization, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, Other
Some of the questions/comments have a voting button, but some don't. I want to give a thumbs up, why can't I? View answer
I can't find an "Ask A Question" button. How do I submit a question on my site? View answer
Ecommerce FAQ Knowledge Base > Asking Questions
Is it possible to allow users to email us their questions and then they automatically post to Answerbase? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Content Management, Ecommerce FAQ Knowledge Base > Other