What are the monthly pageview threshold and overage charges for the Business Plan? View answer
Other
What are the API activity threshold and overage charges for the Business Plan per month? View answer
Our pageviews spike and exceed the threshold for two months, can we average the monthly views with very low months
Can Answerbase be integrated with our email system? View answer
Ecommerce FAQ Knowledge Base > Other
How do I create my own Facebook application for Facebook login? View answer
System Administration > Third Party Login
How do I create my own Twitter application for Twitter login? View answer
How do I receive an email notification when someone posts an answer to a question that I am not involved with? View answer
Is there an API that does login verification on an existing user that asks a new question? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
Is it possible to edit the timestamp on a question or answer?
System Administration > Content Management
If I insert HTML tags into an answer to add a bullet list or similar editing, will they display on the public site? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions
How can I prevent users from being able to comment on questions that have been asked? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, System Administration > Customization
Can I set up my Q&A site so that every question has to be moderated before it is posted? View answer
System Administration > Moderation, System Administration > Customization, Other
Does Answerbase currently support the German language? View answer
Ecommerce FAQ Knowledge Base > Other, Other
Are the questions and answers in the Answerbase system crawlable by Google Bot for SEO purposes? View answer
In the "E-Commerce Module" row on the pricing page, is this referring to the number of pages I can list my Q&A on? View answer
System Administration > Integrating Your Site, Other
When using Answerbase,will Google give us the same SEO value as they would if we created our own Q&A platform? View answer
Can I tie into our existing product review program so users don't have to create another account for Q&A? View answer
If I decided to go with Answerbase, what is an estimate on how long it would take to have my site up and running? View answer
I want my Q&A content to sit on my product pages instead of solely on Answerbase servers, is this possible? View answer
Can I use a credit card to pay for my Answerbase subscription? View answer
How can I disable the search indexing of the user profiles on my cobranded Answerbase forum? View answer
System Administration > User Management
How can I give a user login access; they are receiving an error stating they do not have the correct permissions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > User Management
When using a widget, the link in "related content" is on the "Question Page", can it be on the Questions List Page View answer
System Administration > Integrating Your Site
Is "Most Popular" calculated the same for the widget and the site itself? View answer
How do I make related questions appear on specific pages of my site so they relate to the content on that page? View answer
It is possible to have two tiers of categories? e.g. categories > sub-categories View answer
System Administration > Category Management, System Administration > Customization
Can I backup or export all of the Q&A data from my Answerbase site? View answer
How can I remove the "Help" and "Share" tools from my site? View answer
System Administration > Customization
Can I share to just Facebook or just Twitter, or do I have to share to all? View answer
What does it mean if a question is "closed" or "open"
Can I offer Facebook login only, while excluding LinkedIn, Twitter, and OpenID? View answer
Can we allow auto approval of questions and manual approval of answers? View answer
System Administration > Moderation
What is provided in the enterprise plan? View answer
I marked a group of pages as "no-index" in the robots.txt file, how to I keep <meta>tags from overriding this? View answer
System Administration > Customization, System Administration > Other
If I'm experiencing SPAM, is there anything I can do to try preventing it? View answer
System Administration > Other
Since I use question views for purposes of marketing, how is the number of views for a question calculated? View answer
Can I place Javascript on our Answerbase website? I want to include LivePerson chat. View answer
System Administration > Customization, Other
The timezone on my site does not match where I live; how can I change it? View answer
