Does Answerbase provide 256 bit or 128 bit encryption with its SSL certificate? View answer
Sales Support, System Administration > Integrating Your Site
We don't want our users to be able to edit or add information to their profiles, how can we prevent this? View answer
System Administration > User Management, System Administration > Customization
Is there a way to change user profile permissions for existing users without having to go through them one by one? View answer
System Administration > User Management
How can we allow everyone to ask questions, but only allow a select few to answer the questions? View answer
Public Q&A System > Asking Questions, Public Q&A System > Answering Questions, System Administration > Customization
What is the URL for my mobile environment? View answer
System Administration > Other
Does "Login and No Registration" mean anyone can answer questions without supplying anything? View answer
Public Q&A System > Registration and Login
When a user submits a new question, is there an email that is sent to the user? View answer
Public Q&A System > Asking Questions, Public Q&A System > Other
Can I place JavaScript on our Answerbase website? I want to include LivePerson chat. View answer
System Administration > Customization, System Administration > Integrating Your Site
Some of the questions/comments have a voting button, but some don't. I want to give a thumbs up, why can't I? View answer
Public Q&A System > Other
What types of videos does Answerbase support? View answer
Public Q&A System > Asking Questions
Is there a translation of Answerbase into Polish? View answer
Sales Support, System Administration > Customization
Should my tags start with a capital letter or lower case? Will the system recognize them as the same? View answer
System Administration > Category Management
We'd like to limit discussions per subsets of members. Are group discussions supported in any manner? View answer
System Administration > User Management, Public Q&A System > Other
What is the "Offering Reference" and what is it used for? View answer
What is the "Website" field used for? View answer
What is the "Call to Action Text" field used for? View answer
What does the "Browsing Option" setting do for the ecommerce module? View answer
What does it do to add the product or offering name to the title of a question? View answer
What if I'm using a custom Shopify template? View answer
Ecommerce Integrations > Shopify
Do you know an easy tool that allows us to add an opt in easily? View answer
Other
What does it mean to anonymize a user? View answer
Is there an API that does login verification on an existing user that asks a new question? View answer
Public Q&A System > Registration and Login, System Administration > Integrating Your Site
Is it possible to edit the timestamp on a question or answer?
System Administration > Content Management
If I insert HTML tags into an answer to add a bullet list or similar editing, will they display on the public site? View answer
Public Q&A System > Answering Questions
Can I manually adjust the points of users on my Q&A site? View answer
Public Q&A System > Point System and Structure
Can I change the buttons on my site to say something other than "Questions" and "Answers"? View answer
System Administration > Customization
My Google DFP adds require a snippet of code to be added within the <head> tag, where can I enter this? View answer
If I add one of our staff as an Admin, do they need another role for them to participate in answering questions? View answer
Public Q&A System > Answering Questions, System Administration > User Management
If I deem a user moderated, does that mean all their future questions and answers don't have to be moderated? View answer
System Administration > Moderation, System Administration > User Management
Which search technology does Answerbase use in the core? Solr? Lucene? View answer
Sales Support
I’m planning to use Angular JS in the fronted. Are there any showcases of Answerbase customers that did this too? View answer
For Microsoft Dynamics CRM, which API will allow me to export Q&A thread history to upload to a 3rd party database View answer
Is it possible to turn off the "Answer" feature? We only want questions answered in-house or by assignment. View answer
Public Q&A System > Answering Questions, System Administration > Customization
How do I remove the image portion of the user profile. I want them to have a username but no picture. View answer
Can users just look up answers and ask questions without having to login/register? View answer
Can I set my Q&A as a popup on my page instead of it opening a new page and leaving my website? View answer
System Administration > Integrating Your Site
