Can we allow auto approval of questions and manual approval of answers? View answer
System Administration > Moderation
I marked a group of pages as "no-index" in the robots.txt file, how to I keep <meta>tags from overriding this? View answer
System Administration > Customization, System Administration > Other
What is the uptime/reliability for your hosted solution? View answer
Other
The timezone on my site does not match where I live; how can I change it? View answer
System Administration > Other
Is it possible to use both categories and tags? We want to organize by categories, but then allow tagging also. View answer
System Administration > Category Management, System Administration > Content Management, Other
Is there a way to have the “Browse by Topic” items on the right side of the screen listed in alphabetical order? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > Customization
If I turn off the points / ratings, will users still be able to vote "thumbs up" or "thumbs down?" View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure
I'm afraid of losing all of my data; does Answerbase do a daily backup to make sure nothing is lost? View answer
Ecommerce FAQ Knowledge Base > Other, Other
How do I remove the image portion of the user profile. I want them to have a username but no picture. View answer
System Administration > Customization
Where can I find a list of the "reported" Questions / Answers / Comments that I need to moderate? View answer
Can users just look up answers and ask questions without having to login/register? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
I am Admin. How do I get to my admin site to delete or moderate content? View answer
Our URL structure is https://, will the web address be https://ask.mywebsitename.co.uk ? View answer
System Administration > Integrating Your Site
The users would like to be able to exchange personal messages. How is this possible? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > User Management
If I set my questions on the start page to "Most Popular," how is that calculated? Can I influence what this means? View answer
System Administration > Customization, System Administration > Content Management
Can I import more than one user at a time? View answer
System Administration > User Management
If we use your software on the wordpress blog, can we add in other plugins? View answer
When importing content, do we need to create fake email addresses for the mock seed users or does the system do it View answer
System Administration > Content Management, System Administration > Integrating Your Site
Can I display more info about a user (a URL or signature) when they post without having to go to their profile View answer
System Administration > User Management, System Administration > Customization
I see our questions are being posted in Pacific Time, is there a way to adjust to our local time (Eastern)? View answer
Can I make Tags optional when someone posts a question? View answer
System Administration > Category Management
Is it possible to deem moderated all future posts from a person who has posted moderated content in the past? View answer
I have a user that was operating two different profiles; is there a way to merge those two accounts into one? View answer
If a new category is created, can a previously posted question be added to the new category created if it's related View answer
How can we get our moderators to only see those threads that apply to them in their dashboard experience? View answer
Concerning SSO, how long is the timeout on a login session? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > Integrating Your Site
If I set my site to private, will it be viewed by Google searches? View answer
System Administration > Customization, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
When editing HTML, do I need to erase default code and insert mine or is there a spot in each code where it belongs View answer
How can I modify the navigation links and style the navigation area to that of the root domain? View answer
Is there a plan that allows embedding widgets over https? View answer
System Administration > Integrating Your Site, Other
Can we show the user's profile from our home website instead of the profile from the Answerbase site? View answer
System Administration > User Management, System Administration > Integrating Your Site
Can I set a custom length for my Question Title? View answer
When using a widget, the link in "related content" is on the "Question Page", can it be on the Questions List Page View answer
Where can I find the Ansewrbase API Documentation? View answer
Does Oauth2 require us to setup Active Directory Federation Services (ADFS)? View answer
System Administration > Integrating Your Site, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
It the monthly fee the cost per community or per user? View answer
How do I make related questions appear on specific pages of my site so they relate to the content on that page? View answer
Can I disable to the "Question Details" area on my site? View answer
Do you have any specific examples of WordPress plug-ins, widgets, and integration? View answer
Is it possible to customize the rank/reputation, point system, etc? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure, System Administration > Customization
We'd like to limit discussions per subsets of members. Are group discussions supported in any manner? View answer
System Administration > User Management, Ecommerce FAQ Knowledge Base > Other
Is there a translation of Answerbase into Polish? View answer
System Administration > Customization, Other
Does Answerbase have a solution for integration with MS Active directory? View answer
How can I send a message to all of my users at once? View answer
How can I remove products manually from the list of products shown on our Answerbase site? View answer
System Administration > Content Management
I signed up for the free trial on the Basic plan, how do I switch my trial to the Professional plan? View answer
System Administration > Other, Other
Is there a translation of Answerbase into French? View answer
How do I reset all settings to default? View answer
How is an answer selected and voted as the best answer? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions
Is there a way to edit a question thread so that it can be assigned to a category or topic? View answer