How can we send an email broadcast to all our users? View answer
System Administration > User Management
When I'm asking or answering a question, why don't I have the option to upload an attachment? View answer
Ecommerce FAQ Knowledge Base > Asking Questions, Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions
I entered my Google Analytics code in the admin section, now it appears at the bottom of my site. What's wrong? View answer
System Administration > Customization, System Administration > Other
Since I use question views for purposes of marketing, how is the number of views for a question calculated? View answer
System Administration > Other
Can your enterprise solution operate in a closed system with absolutely no Internet access? View answer
Ecommerce FAQ Knowledge Base > Other, Other
Can I install widgets on multiple pages? View answer
System Administration > Integrating Your Site, Other
What does the “Questions Tag” customization option (on the Full-Featured Widget) allow me to do? View answer
System Administration > Customization
How can a customer ask a question without leaving our site? We don't want to direct users away from our site. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Integrating Your Site
When setting up products in the ecommerce module, entering each one is tedious. Can we send you a product feed? View answer
System Administration > Integrating Your Site
Can we get Answerbase to run in a locked student area of our site program? View answer
I'm an online retailer, how can Answerbase help improve my conversion rates? View answer
Other
I have added users to my website, why did they not receive an email notification? View answer
Do your widgets work with responsive web design so that they are mobile/tablet friendly? View answer
Is Answerbase supported in the Arabic language? If so, can you direct me to the resources to achieve it? View answer
System Administration > Customization, Other
What is a preferred way of integration, Answerbase visually changed on its own URL or AB embedded as an iFrame? View answer
Can I require all visitors to agree on our Standard Terms before being allowed to ask a question. View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
Do you support videos in both questions and answers? View answer
We would like two areas, Field Services and Support Team. Is there a way to logically separate the questions asked View answer
System Administration > Content Management, Other
How can I give a user login access; they are receiving an error stating they do not have the correct permissions? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration > User Management
Is it possible to add a SSL certificate along with the custom DNS?
Can I tie into our existing product review program so users don't have to create another account for Q&A? View answer
If I decided to go with Answerbase, what is an estimate on how long it would take to have my site up and running? View answer
I want my Q&A content to sit on my product pages instead of solely on Answerbase servers, is this possible? View answer
Are there any discounts on plan prices for non-profit companies?
Can Answerbase search the existing database of questions for relevant matches before the user submits the question View answer
Ecommerce FAQ Knowledge Base > Asking Questions
As a moderator, can I assign questions or send questions to specific staff members so they can answer them? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Answering Questions, System Administration > Category Management, System Administration > Moderation
Is there a way to make my Answerbase site available over SSL? View answer
How do I increase the character limit for the SiteMap verification text?
Can I set up my Q&A site so that every question has to be moderated before it is posted? View answer
System Administration > Moderation, System Administration > Customization, Other
Does Answerbase currently support the German language? View answer
Are the questions and answers in the Answerbase system crawlable by Google Bot for SEO purposes? View answer
In the "E-Commerce Module" row on the pricing page, is this referring to the number of pages I can list my Q&A on? View answer
