If an administrator reopens a question, does it close again following the normal process or does it stay open?
System Administration > Content Management, System Administration > Other
Can I import more than one user at a time? View answer
System Administration > User Management
Our URL structure is https://, will the web address be https://ask.mywebsitename.co.uk ? View answer
System Administration > Integrating Your Site
I added a user as an administrator, but there is nowhere on their site for them to delete or moderate content. Why View answer
System Administration > User Management, System Administration > Moderation
I am Admin. How do I get to my admin site to delete or moderate content? View answer
System Administration > Moderation
Where can I find a list of the "reported" Questions / Answers / Comments that I need to moderate? View answer
I'm afraid of losing all of my data; does Answerbase do a daily backup to make sure nothing is lost? View answer
Sales Support, Public Q&A System > Other
I just posted a few questions, why are they not showing up in my moderation queue? View answer
Public Q&A System > Answering Questions, System Administration > Moderation
Can I send a private message from one user to another user? View answer
Public Q&A System > Other
If I turn off the points / ratings, will users still be able to vote "thumbs up" or "thumbs down?" View answer
Public Q&A System > Point System and Structure
Is there a way to have the “Browse by Topic” items on the right side of the screen listed in alphabetical order? View answer
Public Q&A System > Other, System Administration > Customization
What does "Report It" mean? View answer
Is it possible to use both categories and tags? We want to organize by categories, but then allow tagging also. View answer
Sales Support, System Administration > Category Management, System Administration > Content Management
Is there a way to make a user's password expire annually so that they have to confirm their company email each year? View answer
Public Q&A System > Registration and Login, System Administration
Sometimes Answerbase makes me login again to view questions or answers, but usually doesn't. Is this a bug? View answer
Public Q&A System > Registration and Login
Why don't I have the option to allow my users to login through Facebook and Twitter? View answer
Is there a widget to search questions rather than submit questions? View answer
Public Q&A System > Keyword Searches, Public Q&A System > Other
Is it possible to add a SSL Certificate along with the custom Domain? View answer
Our company has multiple domains, can we put them all under a single account or do we need one account per domain? View answer
System Administration > Integrating Your Site, System Administration > Other
Can you tell me the password for my website? I forgot it, but I don't want to change it. View answer
When I added the e-commerce module, I had to change to categories. I removed the module, how do I get back to tags View answer
System Administration > Category Management
Can I put Google Adsense on my Q&A pages throughout my site? View answer
Sales Support, System Administration > Customization
Since billing for this platform is done through Paypal, what do I need to do if I need to change my Paypal ID? View answer
Billing and Payments
I have changed ownership of my site, so I need to add a new Paypal ID. How do I do this? View answer
What are the pros and cons for allowing someone to post a question without registering? View answer
I noticed on every page at the bottom it shows the google analytics code, how do I get that off of my pages? View answer
System Administration > Customization, System Administration > Other
Is there a way for the widget to not show the Question Details and tagging screens? View answer
System Administration > Customization, System Administration > Integrating Your Site
Is it easy to upgrade or downgrade between the different plans or does it cause a lot of problems? View answer
Sales Support, System Administration > Other, Billing and Payments
Does AnswerBase integrate with Google Analytics? View answer
Sales Support, System Administration > Integrating Your Site
Does Answerbase integrate with Microsoft Dynamics CRM? View answer
It is possible to have two tiers of categories? e.g. categories > sub-categories View answer
System Administration > Category Management, System Administration > Customization
Can I backup or export all of the Q&A data from my Answerbase site? View answer
System Administration > Content Management
