Does AnswerBase integrate with Google Analytics? View answer
System Administration > Integrating Your Site, Other
Is it easy to upgrade or downgrade between the different plans or does it cause a lot of problems? View answer
System Administration > Other, Other
Is there a way for the widget to not show the Question Details and tagging screens? View answer
System Administration > Customization, System Administration > Integrating Your Site
I noticed on every page at the bottom it shows the google analytics code, how do I get that off of my pages? View answer
System Administration > Customization, System Administration > Other
What are the pros and cons for allowing someone to post a question without registering? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login
I have changed ownership of my site, so I need to add a new Paypal ID. How do I do this? View answer
Other
Since billing for this platform is done through Paypal, what do I need to do if I need to change my Paypal ID? View answer
Can I put Google Adsense on my Q&A pages throughout my site? View answer
System Administration > Customization, Other
When I added the e-commerce module, I had to change to categories. I removed the module, how do I get back to tags View answer
System Administration > Category Management
Can you tell me the password for my website? I forgot it, but I don't want to change it. View answer
Is it possible to add a SSL Certificate along with the custom Domain? View answer
System Administration > Integrating Your Site
Why don't I have the option to allow my users to login through Facebook and Twitter? View answer
Sometimes Answerbase makes me login again to view questions or answers, but usually doesn't. Is this a bug? View answer
Is there a way to make a user's password expire annually so that they have to confirm their company email each year? View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Registration and Login, System Administration
Is it possible to use both categories and tags? We want to organize by categories, but then allow tagging also. View answer
System Administration > Category Management, System Administration > Content Management, Other
What does "Report It" mean? View answer
Ecommerce FAQ Knowledge Base > Other
Is there a way to have the “Browse by Topic” items on the right side of the screen listed in alphabetical order? View answer
Ecommerce FAQ Knowledge Base > Other, System Administration > Customization
If I turn off the points / ratings, will users still be able to vote "thumbs up" or "thumbs down?" View answer
Ecommerce FAQ Knowledge Base > Ecommerce Community Q&A > Point System and Structure
Can I send a private message from one user to another user? View answer
I'm afraid of losing all of my data; does Answerbase do a daily backup to make sure nothing is lost? View answer
Ecommerce FAQ Knowledge Base > Other, Other
I am Admin. How do I get to my admin site to delete or moderate content? View answer
System Administration > Moderation
I added a user as an administrator, but there is nowhere on their site for them to delete or moderate content. Why View answer
System Administration > User Management, System Administration > Moderation
Our URL structure is https://, will the web address be https://ask.mywebsitename.co.uk ? View answer
Can I import more than one user at a time? View answer
System Administration > User Management
Can I use my own domain name and brand the Q&A site as my own? View answer
What are the API activity threshold and overage charges for the Business Plan per month? View answer
Is there a way to make my Answerbase site available over SSL? View answer
Can I advertise on my Answerbase pages? View answer
System Administration > Customization
Is there a discount if I pay for a full years subscription of service up front? View answer
When integrating Answerbase with my website, should I use a subdirectory or a subdomain? View answer
What is your minimum term contract? View answer
Do you offer "pay as you go" price plans? View answer
Can the panel at the bottom right of the Q&A page with links to Social Media be removed? View answer
System Administration > Customization, System Administration > Third Party Login
If I search words that I know are in the questions that I just uploaded, why are they not being found? View answer
Ecommerce FAQ Knowledge Base > Keyword Searches, System Administration > Content Management
Can I make "Recently Asked" questions display as default on the homepage instead of "Most Popular"? View answer
System Administration > Content Management, System Administration > Customization
If I customize my website using Javascript / CSS, will Answerbase system updates make these function incorrectly? View answer
My "Homepage About Text" is too long for one line so it wraps to the next line. How do I stop it from wrapping? View answer
Can users ask any random question that they would like? View answer
Ecommerce FAQ Knowledge Base > Asking Questions
Can the text in the emails that the system sends be changed to be more personal to our website? View answer
Should my main URL and my mobile URL be the same? View answer
When setting up my website, is there a quicker way to enter my seed content than to enter them one by one? View answer
System Administration > Content Management
If I want to change the text in the title of my website, where do I need to go in order to do that? View answer
When customizing a website header, is it possible to change the font size of the title display? View answer
test View answer
Can Answerbase be integrated with our email system? View answer
While registering, can a person choose his field of expertise? View answer
How do I attach Answerbase to my website? View answer
System Administration > Integrating Your Site, System Administration > Customization
How long do logged in sessions last for users?
What file types are supported for attachments? View answer
What is the "External ID" of a Category or Tag? View answer