Our old system did not have question titles, do you have a suggestion on what to enter when we import our old data View answer
System Administration > Content Management, System Administration > Integrating Your Site
When importing content, do we need to create fake email addresses for the mock seed users or does the system do it View answer
How do you change the profile icon for a user? View answer
Public Q&A System > Other, System Administration > User Management
If an administrator reopens a question, does it close again following the normal process or does it stay open?
System Administration > Content Management, System Administration > Other
Can I import more than one user at a time? View answer
System Administration > User Management
Our URL structure is https://, will the web address be https://ask.mywebsitename.co.uk ? View answer
System Administration > Integrating Your Site
I added a user as an administrator, but there is nowhere on their site for them to delete or moderate content. Why View answer
System Administration > User Management, System Administration > Moderation
I am Admin. How do I get to my admin site to delete or moderate content? View answer
System Administration > Moderation
Where can I find a list of the "reported" Questions / Answers / Comments that I need to moderate? View answer
Can we suppress the picture and username of the user asking the question on the FAQ page? View answer
System Administration > Customization
Can my audience subscribe to receive an email every time a question is asked about a particular keyword? View answer
Public Q&A System > Asking Questions, Public Q&A System > Other
Can I ask my members to pay for a subscription to access my site? View answer
Sales Support, System Administration > Customization, Public Q&A System > Registration and Login
Is there a way to post multiple questions at once without importing a CSV file? View answer
Public Q&A System > Asking Questions, System Administration > Content Management
Is there a way to display the "body top" on only the landing page instead of every page? View answer
Is it possible to allow users to email us their questions and then they automatically post to Answerbase? View answer
Public Q&A System > Asking Questions, System Administration > Content Management, Public Q&A System > Other
We have an OpenLDAP server to store user's login credentials, can Answerbase talk with it to allow seamless login? View answer
Public Q&A System > Registration and Login, System Administration > Integrating Your Site
How can I add products to answers in my website? I only see "save" and "cancel" buttons. View answer
System Administration > Integrating Your Site, System Administration > Other
Is there a way to answer questions using the seeded users from our initial CSV file? View answer
Public Q&A System > Answering Questions, System Administration > User Management, System Administration > Other
Is is possible for our users to be able to post projects with their questions as zip files less than 3MB? View answer
Sales Support, Public Q&A System > Asking Questions
Do you have a Facebook app or a widget that we can put directly onto our Facebook page? View answer
Is the Answerbase site mobile friendly or does it come with an app? View answer
Public Q&A System > Other, Sales Support
Is there a setting to change the word “Continue” to “Add a Question” on the Full Featured Widget? View answer
System Administration > Integrating Your Site, System Administration > Customization
Can I change the border color on my Ask Question widget? View answer
How do I remove the icons for inserting images, videos, and links? View answer
What is your turnaround time for email support? View answer
Sales Support
We want to serve a Terms of Service which the user must accept before accessing the site; is this possible? View answer
Sales Support, Public Q&A System > Registration and Login, System Administration > Customization
What can an unregistered user see vs a registered one. Can you explain the privacy settings for the 3 lower plans? View answer
Public Q&A System > Registration and Login
I want a logo that links to a site in the "Right Column Bottom" area. Can I upload an image that is not a header? View answer
I see the demo site is not SSL encrypted, would/could that be switched on post-purchase? View answer
Sales Support, System Administration > Other
Is it possible to restrict visibility of the site (including the login screen) to a range of supplied IP adresses? View answer
Public Q&A System > Registration and Login, System Administration > User Management
