Can the text in the emails that the system sends be changed to be more personal to our website? View answer
System Administration > Customization
Do I need to set up a unique email account to support the email communication with users? View answer
Why am I getting an empty question box on my website when I set up my widget? View answer
System Administration > Integrating Your Site
Can users ask any random question that they would like? View answer
Public Q&A System > Asking Questions
If questions and answers are unique to users, how do I keep them from displaying publicly? View answer
Public Q&A System > Answering Questions, Public Q&A System > Asking Questions
How do I allow users to ask a question without having to go through a login process? View answer
Public Q&A System > Answering Questions, Public Q&A System > Registration and Login
How do I remove or disable the blurry words on the login page? View answer
Public Q&A System > Registration and Login
My "Homepage About Text" is too long for one line so it wraps to the next line. How do I stop it from wrapping? View answer
If I customize my website using Javascript / CSS, will Answerbase system updates make these function incorrectly? View answer
System Administration > Customization, System Administration > Integrating Your Site
Can I make "Recently Asked" questions display as default on the homepage instead of "Most Popular"? View answer
System Administration > Content Management, System Administration > Customization
Can I change how many questions are displayed by default on my homepage? View answer
System Administration > Customization, System Administration > Content Management
Can I put adsense ads on the site? View answer
Public Q&A System > Other
Will the content of the site belongs to me or is it yours? View answer
Do you have the option to put your own ads (Answerbase Ads) on the site in the future? View answer
Can I add links at the footer or customize the terms page to add some new lines for it? View answer
Do you have any alternative themes? View answer
Can I moderate questions and answers before they appear on the site? View answer
System Administration > Content Management
I've set so questions are accepted without moderation, but I still see the Deem moderated on admin question detail View answer
Is there an option to add metatag to the header, so I can use Google webmaster tools with my site? View answer
System Administration > Other
Is there an option to moderate comments, like with regular questions and answers? View answer
What are Category IDs? View answer
How do I receive an email notification when someone posts an answer to a question that I am not involved with? View answer
What is a moderator and how do I assign one? View answer
System Administration > Moderation
What is a Staff Expert and how do I assign one? View answer
What is an Administrator and how do I assign one?
System Administration
What happens to Reported questions and answers? View answer
Public Q&A System
Is there an issue with mobile app? View answers
Can I see data into my Q&A system? View answer
Can the panel at the bottom right of the Q&A page with links to Social Media be removed? View answer
System Administration > Customization, System Administration > Third Party Login
Do you offer "pay as you go" price plans? View answer
Sales Support, Billing and Payments
What is your minimum term contract? View answer
Can Answerbase inform other users when a question is asked about their area of knowledge or expertise? View answer
Public Q&A System > Answering Questions, Sales Support, System Administration > Category Management
Are Single Sign-On (SSO) capabilities available on all Answerbase plans? View answer
Sales Support, Public Q&A System > Registration and Login
Can I integrate Answerbase into my existing application or website? View answer
System Administration > Integrating Your Site, Sales Support
When integrating Answerbase with my website, should I use a subdirectory or a subdomain? View answer
Sales Support, System Administration > Integrating Your Site
If I have a subdomain, where do I get the IP address at which to point the DNS? View answer
Is there a discount if I pay for a full years subscription of service up front? View answer
