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Can I import more than one user at a time? View answer

System Administration > User Management

We would like two areas, Field Services and Support Team. Is there a way to logically separate the questions asked View answer

Sales Support, System Administration > Content Management

We want students to ask questions without registering, we moderate, and then we answer them. Can Answerbase do this View answer

Sales Support, Public Q&A System > Registration and Login

I am Admin. How do I get to my admin site to delete or moderate content? View answer

System Administration > Moderation

Can I send a private message from one user to another user? View answer

Public Q&A System > Other

Sometimes Answerbase makes me login again to view questions or answers, but usually doesn't. Is this a bug? View answer

Public Q&A System > Registration and Login

Why don't I have the option to allow my users to login through Facebook and Twitter? View answer

Public Q&A System > Registration and Login

Is there a widget to search questions rather than submit questions? View answer

Public Q&A System > Keyword Searches, Public Q&A System > Other

What are the pros and cons for allowing someone to post a question without registering? View answer

Public Q&A System > Registration and Login

Is there a widget that offers the option of writing answers to questions? View answer

Public Q&A System > Answering Questions, System Administration > Integrating Your Site

How can we send an email broadcast to all our users? View answer

System Administration > User Management

How can I add products to answers in my website? I only see "save" and "cancel" buttons. View answer

System Administration > Integrating Your Site, System Administration > Other

Is the Answerbase site mobile friendly or does it come with an app? View answer

Public Q&A System > Other, Sales Support

What is your turnaround time for email support? View answer

Does Answerbase provide 256 bit or 128 bit encryption with its SSL certificate? View answer

Sales Support, System Administration > Integrating Your Site

Some of the questions/comments have a voting button, but some don't. I want to give a thumbs up, why can't I? View answer

Public Q&A System > Other

Is there a way to edit a question thread so that it can be assigned to a category or topic? View answer

System Administration > Content Management

Can you explain "Subscribe to this category"? Do users get auto email alerts and do we need to configure anything? View answer

System Administration > Category Management

How to Manage Content in Your Answerbase Administration Environment (video)

Manage all of your knowledge base content within Answerbase's administration area, review the management tools and capabilities in this video. Read more

Answerbase Knowledge Base Customization Tools in the Administration Dashboard (video)

This video gives you an overview of some of the customization tools available for you from the self-service interface in the administration dashboard on Answerbase. Additional tools and flexibility is avaialble for Enterprise Plan customers, so if you have any additional needs in customization Contact Us about Enterprise Plan options and we'll make sure you're taken care of. See video on the administration tools belo Read more

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