Answerbase Help
Why should I choose Answerbase over an open source alternative? Can you clarify the benefits of your solution? View answer
Sales Support, Public Q&A System > Other
Can users login using Facebook and Google credentials? View answer
System Administration > Third Party Login, Public Q&A System > Registration and Login
Is your code open-source or compiled so a customer is free to make modifications without the vendor's support? View answer
Sales Support, System Administration > Customization
After I delete a question, it still appears in the "Most Popular" filter. How long should it take to go away? View answer
System Administration > Content Management
I signed up for the free trial on the Basic plan, how do I switch my trial to the Professional plan? View answer
Sales Support, System Administration > Other
It the monthly fee the cost per community or per user? View answer
Sales Support, Billing and Payments
How can I modify the navigation links and style the navigation area to that of the root domain? View answer
System Administration > Integrating Your Site
Does Answerbase support live chatting? View answer
When editing HTML, do I need to erase default code and insert mine or is there a spot in each code where it belongs View answer
System Administration > Customization
Is it possible to change the name of the site and how can I do that? View answer
Can we control the answers so they are only viewable by the person who asked the question? View answer
Public Q&A System > Answering Questions
How long is a standard session timeout? View answer
Public Q&A System > Registration and Login
How can we get our moderators to only see those threads that apply to them in their dashboard experience? View answer
System Administration > Moderation
Can I import more than one user at a time? View answer
System Administration > User Management
I added a user as an administrator, but there is nowhere on their site for them to delete or moderate content. Why View answer
System Administration > User Management, System Administration > Moderation
Can I send a private message from one user to another user? View answer
Public Q&A System > Other
Sometimes Answerbase makes me login again to view questions or answers, but usually doesn't. Is this a bug? View answer
Why don't I have the option to allow my users to login through Facebook and Twitter? View answer
Is there a widget to search questions rather than submit questions? View answer
Public Q&A System > Keyword Searches, Public Q&A System > Other
Our company has multiple domains, can we put them all under a single account or do we need one account per domain? View answer
System Administration > Integrating Your Site, System Administration > Other
Answerbase Help