Answerbase Help
Is is possible for our users to be able to post projects with their questions as zip files less than 3MB? View answer
Sales Support, Public Q&A System > Asking Questions
Is it possible to move or associate a question from one subject to another if its posted under the wrong category? View answer
System Administration
Is the Answerbase site mobile friendly or does it come with an app? View answer
Public Q&A System > Other, Sales Support
How can I style my Answerbase Q&A Widget? View answer
System Administration > Integrating Your Site
Is there a setting to change the word “Continue” to “Add a Question” on the Full Featured Widget? View answer
System Administration > Integrating Your Site, System Administration > Customization
Is it possible to add a specific user to a category so that user will be notified to be able to answer? View answer
Public Q&A System
Can I remove the Tools and Share sections of the right column of my homepage? View answer
How do I remove the icons for inserting images, videos, and links? View answer
System Administration > Customization
What is your turnaround time for email support? View answer
Sales Support
How do you change that the questions should not show up automatically until reviewed by admin or moderator? View answer
System Administration > Content Management
I want a logo that links to a site in the "Right Column Bottom" area. Can I upload an image that is not a header? View answer
I see the demo site is not SSL encrypted, would/could that be switched on post-purchase? View answer
Sales Support, System Administration > Other
Is it possible to restrict visibility of the site (including the login screen) to a range of supplied IP adresses? View answer
Public Q&A System > Registration and Login, System Administration > User Management
How can I remove Recaptcha when users are submitting a question or answer? View answer
Public Q&A System > Asking Questions
Does Answerbase support Spanish? View answer
Feature Requests
If 1000's of our staff logged onto Answerbase at the same time, would your system be able to cope? View answer
Sales Support, Public Q&A System > Other
Can Google and other search engines index Q&A content that renders via JavaScript on my ecommerce product page? View answer
Is it possible to allow generic access from the public without them creating an account? View answer
Sales Support, Public Q&A System > Registration and Login
Some question and answer websites have a scoring system, do u? View answer
Sales Support, Public Q&A System > Point System and Structure
In the future, if I need your services to customize my website according to my needs, is it possible? View answer
Sales Support, System Administration > Customization
Answerbase Help